TCSG’s Lean Six Sigma Certification Program Brought to you by Wiregrass Technical College

1. TCSG’s Lean Six Sigma Certification Program Brought to you by Wiregrass Technical College via Blended e-Learning powered by OpusWorks® from The Quality Group Rob Stewart /John Best July 13, 2010

2. The Quality Group The Quality Group (TQG) is an Atlanta-based leader in blended e-Learning systems with a special focus on Lean Six Sigma. The Quality Group has been providing customized, best-of-class blended e-Learning solutions for leading global corporations and academic institutions since 1992. Our solutions include rich and engaging content ranging from Lean, Six Sigma, SPC and Basic Statistics to Project Management, ISO Internal Auditor, Employability Soft Skills (the WinAt-Work® series) and Logistics. TQG has partnered with some of the top Colleges and Universities in the country. Since 2004, these colleges and universities have trained more than 5,000 individuals and trained workers at dozens of companies using TQG’s Lean Six Sigma blended e-Learning program. 2

3. Why Lean and Six Sigma Lean and Six Sigma are a powerful set of management systems that help companies increase profits by eliminating waste, defects, and variability. Lean Six Sigma • Eliminate Process Variation • Improve Process Capability • Eliminate Waste • Shorten Cycle Time Drive Performance • Operational • Financial • Quality / Customer Experience The Lean Six Sigma methodology utilizes a highly disciplined, customer-focused, problem-solving approach supported by a variety of practical analytical tools. Both Manufacturing and Service companies can benefit from using Lean Six Sigma principles, methodologies and tools.

4. Lean Sigma Showing 25 – 30% Growth

5. Six Sigma Hierarchy Black Belts are thoroughly trained individuals with expertise in using statistical tools and interpreting analytical results. Black Belts are expected to identify opportunities, lead initiatives, and coach Green Belts. Green Belts are skilled in problem solving, data collection / interpretation, and financial analysis. They are key members of 6σ projects and expected to lead smaller projects. Yellow Belt training provides an introduction to process management and the basic tools of Lean Six Sigma. A Yellow Belt participates as a core team member or subject matter expert (SME) on a project or projects. Introductory participants in the 6σ organization. White Belts are qualified team members of a Green Belt or Black Belt Project Team.

6. Lean Six Sigma Curriculum

7. Green Belt Curriculum The Lean Six Sigma Green Belt curriculum consists of 32 modules -- with approximately 24 on-line hours and 5-6 classroom days recommended.

8. The Blended e-Learning Process The model consists of e-Learning pre-work and class application to extend the learning experience. Online resources also include supporting documentation, reference material, pre-post-assessments to measure knowledge transfer, and refresher 'tune-up‘ modules.

9. Blended Approach: APPROXIMATE TIMELINE: ACTIVITIES A virtual class ~2 hrs. Round 1: e-learning & project definition ~4 weeks Class Round 2: e-learning & project work ~4 weeks Class After class project work/ certification Presentation • Course: • Group discussions • Review • Simulations • Hands-on practice • Coaching • Team project reviews • Course: • Coaching • Individual project reviews • Final project report • Certification exam • Course: • Group discussions • Review • Hands-on practice • Coaching • Team project reviews E-Learning E-Learning Intro.

10. 1. Pre-class learning 2. Classroom learning Blended e-Learning Key Advantages • Faster learning, reduced time away from job • Flexible, scalable, learn anywhere, 24/7/365 • Accommodates different learning styles • More learning accountability, own pace, repeat, review • Students come to class on the same learning level • Reduced classroom training time • Hands-on, active learning that’s more interactive • More coaching and mentoring with SME instructor • Faster access to online and reference materials as job aid • Increased retention with better knowledge transfer to job • Chunked learning that can be delivered JIT • Mentoring & coaching from the SME 3. On-the-job support • Reduced costs, reduced disruption for training • Better control and consistency delivery roadmap • Better utilization of resources • Alignment with business objectives 4. Organizationwide results

11. Lean Sigma Series WHITE BELT First ½ day Prerequisite: none YELLOW BELT First 2 days Includes: White Belt GREEN BELT First 6 days Includes: Yellow Belt Certification Requirement: 1 project On-line certification exam

12. OpusWorks – Branded Portal Delivery

13. www.thequalitygroup.net/library.asp

14. Superb e-Learning Instructional Design

15. Superb e-Learning - Lean

16. Superb e-Learning - Statistics

17. Superb e-Learning – Healthcare Version

18. Superb e-Learning – SPC for Operators

19. Superb e-Learning – WinAt-Work®

20. Superb e-Learning – ISO Internal Auditor

21. Superb e-Learning – Global Logistics

22. Superb e-Learning – Customized

23. Superb e-Learning – Custom

24. Training Materials and References Classroom instructor guides, participant workbooks, PowerPoint slides, handouts On-line courses and student guides

25. OpusWorks – Complete Administration

26. Program Options Certification training has never been easier and more affordable. Our program provides choices, flexibility and convenience. Blended Learning Program E-Learning A La Carte E-Learning Program The freedom of e-learning in phases given your time and financial restrictions. Ideally suited for White, Yellow and Green Belts. Step 1 – Identify the Belt Program that fits your needs. Step 2 – Select and purchase those modules you are ready to complete. When you’re ready to advance to the next phase, simply purchase that set of modules. The freedom of e-learning experience for a complete certification. Ideally suited for White, Yellow or Green Belts. Step 1 – Identify the Belt Program that fits your needs. Step 2 – Select and purchase the complete E-Learning certification program. When you’re ready to advance to the next belt, simply purchase those add-on modules. Combines e-learning delivery with live instructor-led training to create a highly effective learning experience. Ideally suited for Green and Black Belts. Step 1 – Identify the Belt Program that fits your needs. Step 2 – Select and enroll in the program. When you’re ready to advance from Green to Black Belt, simply enroll in the blended learning Black Belt Program. 26

27. Virtual Courses Black Belt: Approximately 60 e-learning hours 24 virtual hours (12, 2-hr synchronous sessions over 12 weeks) Available for black, green and yellow belts 27

28. Next Step … Green Belt? Q & A Discussion