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The Business of Safety. Building Bridges Breaking Barriers (BBBB). Missouri Mule. ” Governor’s PacRim S&H Conf, Honolulu, HI May 7-9, 2014 “The Business of Safety. Building Bridges, Breaking Barriers (BBBB). to improve Safety, Health, Ergonomics and Environmental Protection (SHEEP).
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The Business of Safety Building Bridges Breaking Barriers (BBBB) Missouri Mule ” Governor’s PacRim S&H Conf, Honolulu, HI May 7-9, 2014 “The Business of Safety
Building Bridges, Breaking Barriers (BBBB) to improve Safety, Health, Ergonomics and Environmental Protection (SHEEP)
Chitaranjan ‘Jivan’ Saran,PhD, PE, CPE,CHCM Professor Emeritus – Ergonomist - Engineer Saran Consulting, 191 SE 411th Rd Warrensburg, MO 64093 T/F: 660 747 8065 saran@charter.net;
BBBB for CrossCultural Communication
ACCENT a
大家好, 謝謝你們邀請我來. 如果你們對於我的韓國口音有問題, 我可以使用印度話. 但是我父母沒辦法了解我的印度話.我波多黎各的老婆沒辦法了解我的西班牙文.我的兒子和學生沒辦法了解我的英文.有這些混亂狀況,請讓我繼續使用英文.謝謝
You are experiencing • A mild Cultural shock: Confusion, insecurity, and anxiety caused by a strange new environment • Cultural shock, 4 phases: 1 Excitement, stimulation, 2 Disillusionment, 3 Insecurity and disorientation, and 4 Adaptation
You just experienced a MILD CULTURAL SHOCK P7, Sec 8.2
“Greetings. Thank you for inviting me. If you have difficulty with my accent, I can always start in Hindi. But my parents could not understand my Hindi. My Puerto Rican wife does not understand my Spanish. My son and my students do not understand my English. With all this confusion, let us continue in English. Thanks”
Warrensburg Lattitude: 38°45' 46" N 93° 44' 8" W Longitude:
Honolulu, HI to Warrensburg, MO • 4,754 miles East
Our Population Humans 16K Cattle 32K Pigs 32K Chicken 64K Farmland 128K acres
Two Horns With a lot of
Outline: Definitions Hazard Perception Rewards Famous Women Test
SHEEP Safety Health Ergonomics and Environmental Protection
For the Business of Safety in a global village of the 21st Century it is essential to BBBB across cultural divides to improve SHEEP
Definitions • Safety: Absence of accidental injuries and property damage • Health: Absence of dis-eases • Risk: Evaluated hazard, mostly based on perception • Culture:Common set of beliefs, values, objects and experiences to interact with psychosocial and physical environment
Definitions (contd) • Accident: Unpredictable, unwanted, harmful events • Harm/Injury: Damage to bodily tissues and/or Disruption of normal bodily functions • Environment: Physical and psychosocial space and time • Protection: Maintenance of status quo- 2 Extremes
Definitions (contd) Dis-eases: Most are cumulative mini injuries or traumas Both accidental injuries and diseases are: unpredictable harmful events
The only difference between accidental injuries and dis-eases is TIME
Cultural Variations of SHEEP Risk: People with different cultural background and experiences perceive SHEEP risk differently. Hazards of frostbites, heat strokes, and environmental diseases may not be of any special significance to individuals not accustomed to such exposures.
Actual or Physical Hazard Culture Risk Perception Culture Experience Evaluation Statistics Statistical Computation
Hazard Perception • Big city person and a villager or an Amazon Indian Pedestrian; male and female drivers; or young and old, would perceive the same hazard differently
Hazard perception is a function of • Perception • Physical characteristics of the hazards, including the agent, host and the environment • Probability of the occurrence of various consequences 4. Severity/reward of the consequences
Hazard perception (contd) • Value of the reward to the individual or society • Techniques for the detection of hazards and consequences- technological and socioeconomic limitations • Credibility and reliability of hazard/consequences association
Hazard perception (contd) • Credibility, reliability, and technological limitations of hazard controls • Public/individual sensitivity, and • Individual and societal experiences
Figure 2. A pedestrian crossing the street with a vehicle approaching him
Rewards • Reward of complying with SHEEP for regulators, politicians, workers or general public, younger or older • workers, uppermanagement and stock holders, different countries • Rewards of deforestation, species extinction to Brazilian ranchers, Amazon Indians, loggers, and the rest of the world
Hazards (contd.) Hazards of ozone layer depletion to gas guzzling world and the environmentalists
Rewards (contd) Does the smoker have faith in the credibility and reliability of association between smoking and lung cancer? George Burns smoked to be near 100
Rewards (contd) Value of hazardous waste dumps to various states in this country, developing world, & New Jersey
Rewards (contd) • Reward of compliance with SHEEP standards for farmers in this country, other developing countries and the developed countries • Reward of converting pristine natural forests into farmland and converting farmland into glass and concrete jungle
My host family in Brazil
EXERCISE : “First Thoughts” Please jot down the “first thoughts” that come to your mind when you see or hear the following 01 Lush farmland or beautiful manicured lawn: 02 A food processing plant with no recordable injury or illness during the last 18 months: 03 Gay co-worker: 04 British v Indian v other (name one) accents: 05 American v Swedish v Mexican farmers: 06 Oriental features: 07 Older worker: 08 Drill Baby Drill: 09 Brazilian Ranchers: 10 Pittsburgh Steel:
EXERCISE 10.7: “Your Organization/ Plant (YOP)” Step 1: Identify 3 specific barriers to productivity, morale, and SHEEP in YOP • _____________________________ • _____________________________ • _____________________________
EXERCISE 10.7: YOP (Contd) Step 2: List 3 specific activities which will bridge the management/worker divide, improve productivity, morale, and SHEEP • _____________________________ • _____________________________ • _____________________________