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Global Transaction Services

Global Transaction Services. Carole Anderson Managing Director Australia and New Zealand Banking Group Limited 20 July 2001. A portfolio of transaction based growth businesses. Financial performance Growth opportunities within existing portfolio Breakout growth options

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Global Transaction Services

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  1. Global Transaction Services Carole Anderson Managing Director Australia and New Zealand Banking Group Limited 20 July 2001

  2. A portfolio of transaction based growth businesses • Financial performance • Growth opportunities within existing portfolio • Breakout growth options • Goals for Global Transaction Services

  3. Global Transaction Services brings together… five product groups*… …across five geographies* Australia Trade Finance Clearing Services International Services Middle East Portfolio Services Americas Cash Management Europe New Zealand * Pie charts based on relative earnings

  4. The business has shown solid improvement over the last 3 halves... $m Operating Income Profit After Tax $m 11% Growth 17% Growth Mar-01 Sep-00 Mar-01 Mar-00 Sep-00 Mar-00 % FTE Cost Income Mar-01 Mar-01 Sep-00 Mar-00 Sep-00 Mar-00

  5. High Penetration of CIB Customer Base Low Individual Products Integrated Solutions There is significant room for growth • Increase penetration of CFS customer base • Sell integrated solutions • Continue to improve cost structures and service through e-enablement Performance & growth path

  6. Breakout options include new business models like outsourcing which deliver: • Lower unit costs (variable not fixed) • Sensitive to volume • Technology capabilities upgraded without further investment

  7. Proponix…Trade processing joint venture which delivers outsource benefits and dividends on the investment Bank retained activities Outsourced to Venture Interfaces with Bank back office Front Office Middle Office Loans • Delivery • Relationship management • Branding • Customisation • Product pricing • Risk management • SegmentManagement • Syndication Back Office • Doc exam • Payments • Operations • Messaging • Operational risk Segmentation of functions Settlement G/L DDA

  8. Receive Process Ship Generate Create Dispute Process Match invoice AR resolution PO PO goods payment Close A/R Insourcing from our customers to create new revenue streams... Receivables Process Seller …capturing more of the value chain, embedded in customer processes

  9. Transaction Processing Customer Accounts Account Servicing Transaction Capture General Ledger Accounting Liquidity Management …and wholesaling relevant parts of our core capabilities... Non-Bank Financial Institutions Other Banks Utilities Corporates …providing scale (new customers and transaction volume) without sales and service costs

  10. …which will underpin our futurebusiness growth High Present International Payments Future CMTS Market Growth Portfolio Services Trade Finance Clearing Services Low Low High ROE * Bubbles are indicative of relative earnings contribution

  11. Summary • GTS is well placed to deliver strong growth • Our areas of strong & sustainable competitive advantage are in Trade and Cash Management • Growth will come from: • Improving penetration of CFS franchise • e-enablement & product integration • New business models like • Wholesaling txn services • Proponix • Insourcing • Goals • Double earnings by 2005 • Cost Income ratio comfortably in the 40’s

  12. Copy of presentation available on www.anz.com

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