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March 2007. Global Services. VZ Global SM Service features: Global Phone One phone One number One bill Global Access High-speed, wireless, Internet access Availability in 50+ countries Dual PC Card solution Co-Branded VZAccess Manager Global Email
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March 2007 Global Services
VZGlobalSM Service features: Global Phone One phone One number One bill GlobalAccess High-speed, wireless, Internet access Availability in 50+ countries Dual PC Card solution Co-Branded VZAccess Manager GlobalEmail Access to corporate and personal email Access to voice and data services Utilizes Global PDA (Samsung i830) Global Rental (through Vodafone UK) Rent a phone for international use Great solution for occasional travel Revenue share w/ 3rd party VZGlobal Product Portfolio SCH-a795 Motorola a840 SCH-i830 U630
Opportunities and Challenges • Opportunities • Offer greater World Wide coverage to CDMA users • Expand availability through all retail channels • Provide seamless customer experience • 24X7 customer service support • Challenges • Educating CDMA customers on SIM usage • Network selection changes in GSM mode • Device availability • Troubleshooting across different time zones • Niche offering for business customers