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Performance Management and QI Principles and Strategies Minnesota s Department of Health MDH and Community Health Board

Marni Mason BSN, MBA. More than 30 years in private healthcare and public health as clinician, manager and consultantConsultant in healthcare performance measurement and improvement (20 years)PH performance standards and improvement since 2000 and all 3 Multistate Learning Collaboratives (2005-201

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Performance Management and QI Principles and Strategies Minnesota s Department of Health MDH and Community Health Board

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    1. Performance Management and QI Principles and Strategies Minnesota’s Department of Health (MDH) and Community Health Boards January 10, 2011 MarMason Consulting

    2. Marni Mason BSN, MBA More than 30 years in private healthcare and public health as clinician, manager and consultant Consultant in healthcare performance measurement and improvement (20 years) PH performance standards and improvement since 2000 and all 3 Multistate Learning Collaboratives (2005-2010) Consultant for PHAB Standards Development and training of site reviewers (2008-2010) Surveyor for NCQA (13 years) and Senior Examiner for state Baldrige Quality Award MarMason Consulting 2

    3. QI for Leadership Series Session # 1: Overview of Quality Improvement for Leadership Quality improvement principles and methods that support performance management in a public health agency ( Jan 10) Session # 2: Creating a Culture of QI in Your Agency Building infrastructure and capacity for quality into agency culture (Feb 7th) Session # 3: Strategies and Methods for Continuous Quality Improvement How to conduct/lead quality teams (leadership responsibility in steps to building quality improvement); alignment of strategic plan, health assessment and health improvement plan) (Feb 28th) Sessions # 4 & 5: Topics TBD MarMason Consulting 3

    4. Today’s Learning Objectives In today’s session the participants will develop a better understanding of: Performance Management and Integration of QI into the Agency Principles of Quality Improvement Plan-Do-Study-Act Cycle for Improvement Root Cause Analysis MarMason Consulting 4

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