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Single Window Implementation Experience of Ghana

Single Window Implementation Experience of Ghana. Background.

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Single Window Implementation Experience of Ghana

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  1. Single Window ImplementationExperience of Ghana

  2. Background • GCNet – Ghana Community Network was established in Nov2000. GCNet is a Public Private Partnership and mandated by the Government to Implement and manage a Single Window system for the processing of international trade-related processes with Customs as the central core element

  3. Design and development process • Project Implementation Team (PIT) established with representation of all major stakeholders • Identification of needs and agreement on streamlined procedures and processes • Comprehensive sensitization programme was developed • Customisation of existing Mauritius system • Deployment of system in phases • Full process undertaken by the GCNet JV PPP company

  4. Structure and services • Submission and distribution of Manifests (Master and House) • Submission and distribution of Customs Declarations • Confirmation of D&T payment at Commercial Banks • Issuing and transfer of Customs release approval • Issuing and transfer of Delivery Order • Web Portal with trade related information, some real-time • Direct access to Government Ministries to real-time data

  5. Technology • EDI based system (TradeNet) coupled with Customs Management System • Networking through Fibre Optic and radio network • Oracle database • Unix platform • Legacy systems interfaced through EDI messaging

  6. System Architecture

  7. Burkina Faso Togo Côte d’Ivoire Geographical coverage

  8. Participants • GCNet shareholders are: Customs, Ecobank, Ghana Commercial Bank, Ghana Shippers Council, SGS • Other stakeholders: • Ministry of Finance • Ministry of Trade and Industry • Ship Owners And Agents Association • Ghana Institute of Freight Forwarders • Ghana Ports and Harbours Authority • Narcotics Control Board • Driver and Vehicle Licensing Authority • Private Freight Terminals • Central Bank

  9. Clients • System processing 97% of official trade • All active Declarants connected – 400 Clearing Agents and Self Importer located at 625 locations • All active Shipping (65) and Forwarding Agents (50) connected • 357,781 declarations processed in 2005 (Total 800,000 since startup in 2002) • 5,878 manifests processed in 2005 (2,501 sea, 3,377 air) • 440 customs terminals deployed covering all key functions – eg doc review, examination, post-event, audit, management, tariff etc… • 600 customs officers trained and active using the system • GCNet, 70 employees (Network dept, Systems Dept, IT security Dept, Ops support, Call Centre, Training)

  10. Business model • Initial Investment provided by GCNet Shareholders as equity contribution • Network Charge applied on “Home consumption” declarations as a percentage of FOB value • The Network Charge covers all infrastructure, software, renewal of equipment, training, change management, capacity building etc… • Overall project cost USD 7 Mio

  11. Results Benefits of the system are multiple. The major benefits are as follows: • For the Importer/Exporter: faster clearance time, more transparent process, more predictable process, less bureaucracy. • For Customs: vastly improved staff working through upgraded infrastructure, substantial increase in Customs revenue, more structured and controlled working environment, more professionalism. • Commercial Banks: Increase in number of customers, increase amount of funds passing through banking operations, collection of dividends from GCNet (being shareholders) • Government: substantial increase in Government revenue, example of best practice for the region, recognition by donors. • Economy: Improved transparency and governance in Customs.

  12. Data Exchange • As much as possible international standards used for data-exchange • Discussions have been held for cross-border data exchange (Côte d’Ivoire, Burkina Faso) but not yet in use.

  13. Legal issues • In the absence of any e-legislation at the time of inception, a Legislative Instrument was enacted to allow for electronic Customs declarations and its related processes

  14. Lessons learned It is possible to roll-out a complex system, with the right capabilities and approaches being adopted. The private-public sector partnership that was adopted has become a model for e- governance projects in Ghana. Success Factors • Strong support from Government • Private sector involvement for project management • A balanced selection of complementary partners with unique strengths • Absolute conviction by key players that project could work • A financing model that is self-sustainable

  15. What are your future plans for the Single Window? • MDA project – interconnecting of all Government Ministries and Agencies for permit and exemption processing • Transit project – improve monitoring of goods in transit using the GCNet system • Cross-border data exchange

  16. What do you see as the biggest challenges for Single Window Interoperability • In Ghana, overcoming weak infrastructure – physical, network, power • Change of mind-sets and ways of working • Lack of effective existing systems to interconnect to. (IRS, Free Zones etc…)

  17. UNECE UN/CEFACT

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