Cyril Baloyi: Group CTO

1. “Smart City, Impact to Citizens” Cyril Baloyi: Group CTO

2. Joburg 2040 Growth and Development Strategy Introduction “”” The Smart City Concept is emerging very fast into global urban agenda and is growing to become an overbearing concept of City strategies all over the world “””. • Journey to transform the City to become a Smart City in terms of: • Economy, Environment, Utilities, Transportation, Education, Health, Planning, Governance and People. Digital strategy must recognise and seek to drive the development Agenda to address inequality, poverty, unemployment, break the digital divide, through accessibility to all residents, education, skills development and job creation. Are our Technology Systems, process and services ready to embrace and support the Smart technologies to enhance Citizen involvement and engagement to achieve: Enhanced institutional technological competency and increased service delivery efficiency and productivity??? “”” Are we measuring the rights things to get the results we want??? “”” Guided by: 2. 1. 4. 3.

3. CoJ Business Transformation Drivers COJ 9 Priority Plans CoJ DRIVERS GDS Vision IDP Enterprise wide Governance Flagship Programme mSCOA STRATEGIC BUSINESS TRANSFORMATION Integrated City Shared services Single view of Citizen Enterprise Wide Performance Management Citizen Centric Service Delivery Digital City VALUE CHAIN TRANSFORMATION ICT TRANSFORMATION Revenue Enhancement Integrated City-Wide Reporting City-Wide Spatial Enablement HCM Value Chain Citizen Interface Value Chain Centralised Procurement Strategy Centralised Budget Planning Enterprise Asset Management Connected Citizen Mobility Consolidated operating platform Common City Wide Business and Support Processes City Wide COE

4. Digital City Challenges

5. Global Citizen Smart City Ecosystem Urbanisation: increased migration towards urban areas (cities). The majority of the world’s people will live in cities and most (>80%) of the resources used (energy, water, food) will be consumed in cities. Greenconsciousness: climate change and energy conversation are increasingly at the forefront of public consciousness.

6. Global Citizen Smart City Ecosystem Interaction on the move: people expects always on systems, everywhere broadband connectivity and interconnectivity. Increased individualism: personalised and directed content suited to their preferences and styles. Increased spending on entertainment: increased consumer spending on gaming, apps, web- entertainment and other digital entertainment.

7. Global Citizen Smart City Ecosystem Younger population: South Africa has a much younger population. This influences technology needs and requirements. Wealth creation and economic growth: developed countries focus on economic growth and wealth creation. High-end markets attracts most business focus. Ageing population: in developed countries this segment of the population drives different needs in regards to medical requirements, labour divisions, entertainment, etc., that must be supported by latest technology development.

8. Local Citizen Smart City Ecosystem Social issues: issues such as poverty reduction, service delivery efficiency and job creation are much more important than wealth creation. . Affordability and localisation: technologies must be affordable and localised, as most consumers cannot afford to follow the latest trend in technology. Social issues: issues such as poverty reduction, service delivery efficiency and job creation are much more important than wealth creation. .

9. towards a Digital City … • To ensure success, a long-term continuous process must be established: • The following different stages must be used in the development phase: • This will result in a self-sustaining smart city ecosystem where value and jobs will be created.

10. Citizen Impact … 2. Single View of the Citizen 1. Integrated CITY 3. Citizen Centric Service Delivery 4. Performance Management 5. Shared Services 6. Smart Government 1.1 Integrated Infrastructure 2.1 One Citizen View 6.1 SME In-A-Box 4.1 IDP Automation 5.1 Corporate Shared Services 3.1 Citizen Centric Channel Management 5.2 Integrated SharePoint Collaboration 3.2 IDP Delivery 6.2 Universal Access 4.2 Scorecard Automation 1.2 Integrated Collaboration 5.3 ICT Enterprise Architecture 2.2 Citizen Service Offerings 3.3 Land Use Management 5.4 Competency Centers 3.4 Delivery Infrastructure 6.3 ICT Skills development via WITS ICT HUB 4.3 Monitoring and Evaluation 1.3 Integrated Knowledge Base 5.5 Broadband for COJ Corporate Services 2.3 Citizen Access to Services 3.5 Local Economic Development 6.4 Smart Government ICT Enablement 5.6 Broadband for COJ/MOE ICT Shared Services 3.6 Revenue Enhancement 4.4 Integrated Reporting 1.4 Integrated Broadband 2.4 Common Client Information 5.7 Broadband Commoditisation for Universal Citizen Access 3.7 Electronic Bill Presentment & Payment 6.5 Intelligent Operating Centre 3.8 Integrated Transport 5.8 ICT Shared Services for COJ / MOE 4.5 ICT Performance Management 1.5 Integrated Security 2.5 Customer View 6.6 Smart Utility Solutions 3.9 Safety & Security 5.9 Single SAP ERP 3.10 Utilities (Water, Energy, Gas) 5.10 ICT Colocation 6.7 Integrated Smart Transport 4.6 Centre of Excellence 1.6 Integrated Applications 2.6 Citizen Empowerment 5.11 Infrastructure As A Services 3.11 Sanitation 6.8 ICT Literacy via Public Access 5.12 Shared End User Computing 1.7 Integrated Governance 4.7 SDBIP 2.7 Electorate View 3.12 Refuse 5.13 Application As A Service 6.9 Smart Citizen Engagement 3.13 G2G 5.14 BCP / DRP 1.8 Integrated Risk Management 2.8 Citizen Identity Management 4.8 Business Intelligence Competency 3.14 Sectorial Departmental Services 5.15 ICT Asset Management 6.10 Innovation & Research Support

11. Citizen Impact …

12. ?