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Capital Area Family Based MH Services

Capital Area Family Based MH Services. February 20, 2008 1:30PM -CBHNP. Presenters. Keven Cable, Provider Relations Deb DeVivo, Supervisor of Clinical Support and Processing Mollie Seifert, Provider Relations Rep DJ Dunlap , Quality Improvement Project Manager

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Capital Area Family Based MH Services

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  1. Capital AreaFamily Based MH Services February 20, 2008 1:30PM -CBHNP

  2. Presenters Keven Cable, Provider Relations Deb DeVivo, Supervisor of Clinical Support and Processing Mollie Seifert, Provider Relations Rep DJ Dunlap , Quality Improvement Project Manager Nicole Wayde, Clinical Care Manager

  3. Agenda Introductions QI Clinical Provider Relations Website Demonstration

  4. Quality Improvement Updates Treatment record review results Members who receive over 172 units per month Members who receive more than 32 weeks of service beyond 10% benchmark

  5. Clinical Positive Feedback from Care Management FBMHS overseeing TSS FBMHS and Respite Services Call Care Manager when: Significant Non-compliance issues Need for early closure Suggestions/Observations Concurrent Reviews: Needed elements Measurable Treatment Goals Additional unit requests/extension requests Discharge psychological time frames if BHRS is considered

  6. Clinical • 3 reminders: • Remember to submit the preferred provider form with initial requests for BHRS or FBMHS • Remember to send weekly capacity reporting • STAP training dates: March 19th

  7. Follow-up from last meeting • FBMHS and referrals to a fire setting BSC

  8. Website & Portal: Please check the CBHNP website WWW.cbhnp.org for: Provider Manuals Provider Directory Soon to come: School Based Outpatient Directory Provider Portal: Current forms Instructions Trainings and Meetings 9

  9. Provider Portal Update Fully functional except for e-registering for meetings or trainings After 3/1/08 no forms or policies will be located on the website as they will all be located on the Portal. There is a control on the top of all pages in the provider portal called “My Account”.  Going into this section allows a provider to update/change information in their account including the LOC they need information on.  The only thing that cannot be done is change of password.  Issues/concerns/Questions www.CBHNP.org 10

  10. ProviderConnect Update Updates Any issues/concerns/questions? 11

  11. Provider Relations • 34/340 re-alignment

  12. Next Meeting: TBD: May 21,2008? At CBHNP

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