Customer Gathering Trigger Training

1. Customer GatheringTrigger Training

2. How to get a New MC started and paid • Please understand it is important to get a new MC paid and create success right away by helping them trigger in 4 hours not 4 weeks • Then it’s Game ON Exposure, Exposure, Exposure, Exposure • He who STP most WINS!

3. Clearly Help New MC Define “Why” • First and Foremost find out your new MC’s “Why” Clearly help them define their Why! Write it Down with them. • Their “Why” will help when you’re making calls. (Customer or Consultants) • Keep it short and to the point be Specific (Practice a 45 sec why) • (Ex: My why is to make additional money to send my child to college, to get out of debt, to bring spouse home to raise our children, for my retirement, to travel, etc )

4. Triggering System – Why it works? Customer Bonus for New MC in 4 Hours not 4 weeks Help Customers get free electricity Build a list of prospects that were not on MC’s list Always have a warm list

5. Step 1: Create the list WITH new MC • Create a working list of everyone and anyone they know, do it with them don’t leave it up to them to do alone. • Who was the first person you thought about that would like free electricity, reduce their expenses, Sharpest Most Ambitious Person you know, etc: Begin to write down names as they tell you • Parents, Grandparents, Siblings, Negative Relative or Friends don’t leave anyone off the list….Who would help you change a tire at 3 am or call you to change a tire at 3 am?

6. DON’T PREJUDGE • DON’T PREJUDGE, DON’T PREJUDGE, DON’T PREJUDGE • ASK? - Who is your Dr, nurse, sold you your car, insurance agent, dry cleaner, nail tech, hair dresser, dog groomer, teacher, coach, PTA, gym you attend, where you frequently eat or visit, the teller at the bank, the rep that helped you open an account, your cell phone rep, computer rep, sold you your last pair of shoes? (Grab a phonebook) • BUILD THE LIST REAL TIME? DID I MENTION , DON’T PREJUDGE

7. Build It Bigger!!- Mention States • Who do you know in Texas, Illinois, Maryland, New York, New Jersey, Pennsylvania, Connecticut, Massachusetts & Washington DC ? • What other states do you know people in? Where were you born, where were you parents born, children born you get the picture.

8. Is your MC comfortable making calls? • Ask your new MC’s how comfortable they are speaking to friends and family members . Have they made calls in the past? Have they been involved in Network Marketing? • You may think this is a silly question, if you don’t establish this right away, your new MC will sit on that written list for weeks and sometimes months without picking up the phone and then after 30-60 days most likely never hear from them again. (WPP)

9. Establish confidence between you and new MC • So _______ do you feel confident enough that I know enough about Ambit to help you with your initial calls? • Set them at ease that they are in business for themselves but not by themselves.

10. Time to Make Some Calls • After comfort level established • MC Make a call and says: Hello____, (get small talk out of the way) • If I could help you earn free electricity would you be open to listen to what I found? • If I could help you eliminate a bill you have habitually paid for all your adult life would you be open to listen to what I have found? • If I found something that won’t inconvenience you or cost you anything would you do me a favor? • Great, By Me helping you reduce your electric bill; you will help me get my first promotion!! (If any objections then interject your why, if not move on to enrolling them).____,remember when I told you that (Insert your why)

11. Transition Call to Sponsor • I have my trainer here to help me, since I don’t have all the answers I am going to place you on speaker phone so I can learn at the same time ok , ______ this is my _____ I told you about. • Sponsor Says: Hello Mary, Billy tells me you typically look for a good sale or bargains is that true? (Find out a hot button about the person you’re calling) • Well Billy and I are working on a project that will substantially reduce your electric cost and potentially get it for free. How does that sound Mary? • Imagine potentially eliminating a bill you’ve been paying for all your adult life!!

12. Ask for Bill • Terrific Mary, let me ask you something do you have a copy of your latest electric bill so I can see if you qualify for this incredible offer? (this line is great because their thinking qualify!) • Wait until they give you an answer and say “Great I will hold on the line while you get your bill”.

13. Proper Cost Analysis • Let’s Do A Quick Analysis – Use Ambit Savings Calculator on your Join Ambit Site or Do this simple calculation • Step 1. - Total Bill Amount minus (Taxes ) = Sub-Total (Tx) • Step 2. - Sub-Total / Current Kilowatt Usage on Bill= Current Cost • Step 3. - Sub-Total / Ambit Kilowatt Usage on Bill= Ambit Cost • Step 4 – Current Cost – Ambit Cost = Savings

14. Do a quick analysis • (NEVER EVER ASK THEM HOW MUCH THEY ARE PAYING PER KWH) • Customers only look at the line next to the total KWH and do not realize that there are other fees that make up the true bundled rate in TX and in the other markets you’re only asking for the energy usage rate, BGE, PPL and PECO, etc.

15. Sign them up • Go to www.( your Ambit handle ).joinambit.com and Enroll customer • Get an account #A1234567 • Third Party Verify your customer (don’t leave it up to playing phone tag with the verification dept. And very important to walk the customer thru the questions that will be asked before you get TPV on the line. • Verification Numbers / 1-866-942-6248 TX,PA, IL, NY, NJ (Automated system) /1-800-506-3151 MD (Live operators)

16. Let the triggering begin • Sponsor: Now Mary(Mary is the new customer) since the goal here is to help you earn free electricity I’m sure as I was helping you become a customer you have already thought of other folks that would like free electricity, correct? Or reduce their electric bill, correct? • Sponsor: Great, who might that be? • Now at this point start creating a names list while you have them on the phone…(If there is a pause say, who’s your neighbor and go from there)

17. Customers helps get Customers!  • Great Mary, lets give Joe a call , Mary when Joe answers get small talk out of the way and say to Joe, “ • Joe the most incredible thing just happened my nephew Billy is working on a project that just reduced by electric bill by___% and he is going to potentially help me eliminate it altogether and as my friend I thought of you.. • Joe, at this point may say something like, “What, What do you mean, How is he going to do that?”

18. Customers helps get Customers! • Mary: I figured you would say that so hold on a second let me let you speak with the person that is helping my nephew with this project to explain what she/he explained to me. • At this point (Sponsor) Thank Mary for becoming her nephews first customer and says “Mary as you know it only takes 15 customers to upgrade their services with Ambit and you will never have to pay an electric bill again, so keep working on the list we started together and I’ll call you when Joe has upgraded his services, OK? • What is Joe thinking now after you said that statement to Mary?

19. Enroll Referred Customer • Now duplicate the process you did with Mary, with Joe. When you’re ready to enroll Joe as a new customer go to Mary’s account www.A1234567.joinambit.com • Once you have established Joe’s account A2345678 and you have verified his order ask Joe the same question you asked Mary..

20. Create list with referred customer • Create a names list with Joe like you did with Mary and repeat the process. • OK for training purposes lets say Joe gives you Harry and you go thru the process and Harry is ready to switch now you go to www.A2345678.joinambit.com repeat this process in TX until you have actually enrolled 4 customers if you can’t be your own customer or 3 if you can. And in IL, MD, PA, NY & NJ you would need 5 actual customers, 4 if you can be you own customer.

21. Triggering System – Why it works? http://handle.joinambit.com Billy - Consultant 2 customer pt - $100.00 (All Other States) 3 customer pt - $100.00 (All Other States) http://A123458.joinambit.com Mary - Customer (TX) (All Other States) http://A523458.joinambit.com Joe - Customer Referral 2 additional customer pts - $200.00 http://A423458.joinambit.com Harry - Customer Referral 2 additional customer pts - $100.00 (All Other States) http://A223458.joinambit.com Keith - Customer Referral

22. Cha Ching $$$ • New MC Billy has now triggered his jumpstart 1 and Dbl or Triple bonus in a 4 hour timeframe and not 4 weeks… • What does Ambit say when they send you an Alert when a new MC signs up, “Get a check in their hands right away by (helping) them get their first 4(TX) or 5 (NY, MD, PA, IL or NJ) customers? You did it!!

23. RESULTS CREATED $$$ • Now your new MC is happy because you have put a check in their hands the first week they began their business and now they are ready to Fast Track to RC because they got their 5 of the 5 2 6 out of the way. • Building block to going SC, Help 3 MC’s go RC

24. Let the Fun Begin • At this point if there is still time in the evening to work the A list to help expose the opportunity to potential prospect jump on it. • Begin calling the sharpest most ambitious friends or family they have on their list and help them get started toward building a SUCCESSFUL AMBIT BUSINESS… • And remember Plug into the System so the system will work for you……Commit to your Dreams!!!!

25. All you’re asking for is 20 minutes of their time • Don’t get weird in this process • Ask someone what they are currently doing when you called • Your job is to get them in front of a computer no more no less

26. Ask your prospect • Can you carve 20 minutes right now to review something online with me • If they say yes then say “Let me know when your in front of your computer” • Type www.(Webhandle).___________.com • You must be in control of the process

27. If they are not in front of a computer • Then ask them when they will be • Then and only then are you giving them the website. Don’t email, don’t text • Ask yourself how many times have you given your site out and they haven’t looked….

28. Prospect on website • Once they pull up the site then tell them to watch it from beginning to end and you will call them in 20 minutes to get their input. Remember you carved 20 minutes for me so no interruptions allowed right? • Then immediately get on the next call

29. Do this process over and over again • STP STPSTP he who shows the plan most WINS!!!!! • When 20 minutes passes then call back your prospect and immediately get them on a 3 way call with you upline partner

30. 3 way call with a SC or above • Ask you prospect: What did you like best? Did that make sense to you? • So are you ready to get started or do you have any questions? Whatever they say, say hold on a second.. • 3way your 3 way leader, make a brief introduction to leader and to caller and then mute you phone. (Do not ask caller permission to get someone on the phone)

31. Cold Market Nuggets • Find a need Fill a need • FORM, Family, Occupation, Recreation & Message or Money • If they ask what you do, be prepared with a 45 sec elevator speech (Mine goes like this, I help professional and non professional set up retirement income or 2ndary income) At this point they always ask “Well how do you do that” Glad you ask, since I’m in a bit of a hurry now let me get your contact information and I will call you and go over the detail when I have more time • DONE DO NOT GIVE THEM WEBSITE TO REVIEW, BE IN CONTROL OF THE PROCESS YOURSELF, MUCH BETTER RESULTS IN MY OPINION

32. All the Best • Get Plugged In Stay Plugged In • Promote PromotePromote • Speed over strategy See You At The Top