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Customer Training

Customer Training . Acquisition 101: Developing the Requirements Package. What you need to know to be successful…. Created By: Keely Bell, Training Coordinator Presented B y: FLCPH Regional Contracting Office. Service with AL HA! FY 14. The NAVSUP Enterprise.

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Customer Training

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  1. Customer Training Acquisition 101: Developing the Requirements Package What you need to know to be successful… Created By: Keely Bell, Training Coordinator Presented By: FLCPH Regional Contracting Office Service with AL HA! FY 14 The NAVSUP Enterprise
  2. Regional Contracting Department Responsibilities Solicit, negotiate, award and administer non-construction contracts and purchases for fleet, JBPHH, and regional customers . Exercise an unlimited procurement warrant. Assist in defining requirements via market research. DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue. https://www.navsup.navy.mil/navsup/ourteam/navsupgls/navsupflcph/whatwedo/contracting
  3. Goals Educateour customers on the contracting process – Provide a simplified understanding of procurement An informed customer is our best customer. As an activity generating requirements, it is critical that you understand your role in helping us meet your requirements and accomplish your mission. Defineexpectations – Identify the Customer’s and the Contracting Officer’s individual responsibilities within the context of procurement execution. Sharelessons learned and best practices – Combine our synergistic efforts to improve our effectiveness in supporting the Warfighter.
  4. Why is this course important? DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue. To ensure your requirements are met and to prevent a loss of effectiveness and a waste of US tax payers dollars…or worse, a loss of life…
  5. Course Overview In this course we will cover: Customer Responsibilities Acquisition Process and Planning Defining the Requirement How to Conduct and Document Market Research How to Develop the IGE Basics of how to write a Performance Work Statement Competition and How to write effective Sole Source and Limited Source Justifications DD 254 Security What Not To Do: Anti Deficiency and UACs References and Tools Question and Answer Course Evaluation DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  6. Customer Responsibilities The customer is responsible for: Defining the requirement Planningahead for your requirements by allowing adequate contract administrative lead-time and pre-coordinating with appropriate contracting POC. Completing market research Developing adequate purchase descriptions, specifications, Statements of Work, or Performance Work Statements Developing Independent Government Estimate (IGE) Providing proper justification when restricting competition or seeking special contractual actions Submitting a complete procurement request package to include sufficient funding. Perform timely follow-up and quality assurance actions Actively participating in the acquisition process Avoiding unauthorized commitments Remember…you have a significant role in the process!
  7. Acquisition Process Evaluation/ Source Selection Post Award Administration Solicitation Contract Execution/ Award Buyer Market Research
  8. Acquisition Lead Time Procurement Acquisition Lead Time (PALT): The NAVSUP goal is to process routine purchase requests within the specified cycle times indicated below: Simplified Acquisitions < $150K 30 Days FSS/BPA/IDC Orders >$150K 60 Days Large Contracts >$150K: 120 – 300 Days Priorities Designators: 07, 09, 14 NAVSUP Cancellation Policy Importance of Acquisition Planning:
  9. Acquisition Lead Time CANCELLATION POLICY In the event further information is required to process your requirement, FLCPH will contact the point of contact identified on the purchase request. The following plan will apply to all requests for information. This plan provides the buyer/contract specialist and the customer established periods for obtaining necessary information. This will ensure that FLCPH has sufficient time to support all customers without spending undue time on unnecessary calls. Step One: Day One, requisition contains incomplete information. Contract Specialist notifies customer and requests the additional information. Step Two: Two (2) working days later if the information is still not received, Contract Specialist again requests information from the customer. Step Three: Two (2) working days after Step Two follow-up. If customer has not provided required information, cancel requisition and send all documentation back to customer. Plan your work – work your Plan! Good Contracting cannot save a poorly defined planned or funded program!
  10. Business Receipt Performance Financials Cost Rqmts / PWS Balancing Risk Drivers Schedule Payment Contract Type ACQUISITION PLANNING Best practices clearly indicate that the most critical phase of the Contracting Process is the Planning Phase
  11. Defining the Requirement The process starts with adequately identifying, defining, and detailing your procurement needs and anticipated scope . FAR Part 11 specifies that when describing agency needs, acquisition of supplies or services should be stated in terms of a) functions to be performed, b) performance required, or c) essential physical characteristics. Supplies: You should have all possible information relating to that product (nomenclature, material, operating characteristics, dimensions, color, etc.) an explanation of its desired functionality, and data regarding the end user’s need. Service: You should be able to specify the required support, estimate the duration of need, and outline desired (measurable) results. These specifications will facilitate obtaining the best possible services and maximizing the outcome. DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  12. Purchase Request (PR) Also referred to as the requirements document, funding document, or request for contractual procurement (RCP). Types: NAVCOMPT 2276, DD 1149, MIPR, ERP Created by the End User/Customer Approvals: Comptroller, NAVFAC, ITPR, Safety, etc. Always check the Line of Accounting (LOA) and verify that funding has been certified! Reviewed and Processed by PHNSY Code 400/440 PR Minimum Requirements Document number Adequate purchase description Quantity and unit of issue Delivery information Unique requirements Price estimate Funding Inspection and Acceptance Point (s) of Contact Approvals/Signatures DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue. PR/RCP Packages Sole Source/Limited Source/Impact Statement SOW/PWS Market Research MOPAS ITPR Lease vs. Purchase IGE
  13. Reminder: Poor planning or a lack of planning on our customers’ part does not constitute an emergency on our part! JUSTIFICATION FOR URGENCY Unusual and Compelling Urgency: when the need for supplies and services is of such an unusual and compelling urgency that the government would be seriously injured, financially or otherwise. The justification must clearly demonstrate how the government will be severely damaged unless it limits the number of sources. This authority cannot be used if the actual reason for the urgency is a lack of advanced planning by the requiring agency or the possible expiration of fiscal year funds!
  14. Market Research (FAR 10) Market research is a critical component in describing the agency needs, developing an overall acquisition strategy, and identifying the terms, conditions & practices appropriate for the items being acquired. The extent of market research will vary, depending on such factors as complexity, urgency, estimated dollar value, & past experience. Failure to conduct market research can result in: Sub-optimum descriptions of requirements Protests of sole source or limited competition acquisitions. GAO could order re-competition and payment of bid and proposal costs. Contract Administration Problems The government could miss out on the newest & best technology or services. DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  15. Market Research Continuous process of collecting & analyzing information about capabilities within the market to satisfy agency needs Suppliers’capabilities Product characteristics Market estimates MARKET RESEARCH Surrounding business practices Plus the analysis of that data to make acquisition decisions Socioeconomic opportunities Market Research is the sum of two processes + Surveillance Investigation
  16. Who Does Market Research? Technical Team Finance Logistics Specialist Cost/Price Analyst The Acquisition Team War-Fighter/End User Legal Counsel Contracting Officer Contract Specialist Purchasing Agent DCAA/ DCMA Small Business Program Manager April 2013
  17. Gathering Market Research Data Product/Service Characteristics Source Capabilities Business Practices; Terms/Conditions; Laws Supportability/ Sustainment Availability Technology Specs/Standards Integration/Open Systems Impact Quality Assurance Market Prices Services Competition Size (SBs) Production Distribution Geographic location Support Program Management Warranties Financing and Discounts Marking and Packaging Inspection and Acceptance Price data Insured/Bonded/ Licensed Govt Leverage Payment Terms Obsolescence Life cycle and cycle time Equipment Technical Data Parts availability Impact of Replacement Items
  18. Market Research : Screening of Mandatory Sources IAW FAR 8.002 all agencies shall satisfy requirements for supplies and services through government sources except as required by FAR 8.003 or otherwise provided by law or other regulation. NAVSUPINST 4200.85D requires each purchase request to contain evidence that screening for mandatory Government sources of supply has been accomplished. As a general rule, the customer will screen wholesale supply sources as they screen agency inventories. DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  19. Market Research Market research sources and techniques: Knowledgeable industry and Government experts Historical acquisitions for similar or identical requirements Government databases Internet searches Sources Sought/ RFI Source lists Markey surveys Industry days Contractor catalogs, trade journals, line cards, data specifications, product brochures, advertisements, conferences Phone books NAVSUP Market Research Link: https://www.navsup.navy.mil/cks/reference_library/acquisition_reference_library/search_engines NAVSUP Strategic Sourcing Link: https://www.navsup.navy.mil/cks/contract_vehicles/seaport_e The National Acquisition Center Contract Catalog Search Tool: http://www1.va.gov/nac/ Federal Procurement Date System-Next Generation (FPDS-NG): https://www.fpds.gov/fpdsng_cms/index.php/reports DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  20. Market Research Example Buying a new car: Look at brochures (Commercial Data Specifications) Visit Dealerships (Site Visits) Attend car shows (Trade Shows) Ask friends, relatives, coworkers (Contacts) Read ‘Consumer Reports’ for best buys and most reliable cars (Trade Journals) Conduct an Internet Search (Market Survey) Yellow Pages: Look up dealers in your area (Source Identification) Ask dealers about financing plans, discounts, warranties, options, etc. (Terms and Conditions) You performed market research by... …gathering and analyzing information about the capabilities of the new car market to satisfy your car needs. BUYING GOODS AND SERVICES FOR THEGOVERNMENT IS NOT MUCH DIFFERENT.
  21. Developing the IGE Independent Government Estimate (IGE): The IGE should be reliable, supported and documented The IGE helps the Contracting Officer determine the reasonableness of a contractor’s quote The IGE assists with ensuring that there is a “meeting of the minds” between the customer and contractor regarding the scope of the contract Provide both the pricing estimate and detailed explanation of how your IGE was developed Contacting a vendor and obtaining a price quote IS NOT an IGE
  22. Developing the IGE A Commercial item "Independent Government Estimate (IGE)" is much less complicated than the IGCE for a service contract and is considered a "Price Estimate". It is a matter of determining the market value of an item and using that figure as the IGE, documenting your research, then furnishing this information along with your funded requisition to the contracting office. This IGE can be developed using numerous methods including: General Services Administration (GSA) schedules. Published price lists. Catalog pricing. Market survey. Previous buys/History. Disclosure of information. Caution is advised when contacting vendors, as advance procurement information is perceived as sensitive. In addition, contact might be considered a commitment by the vendor. Any person without warranted authority to commit the government may be held personally liable and disciplinary action can be taken. Before a vendor is contacted for information concerning a potential purchase, recommend contacting the supporting contracting office. Contracting personnel are trained in information gathering techniques and can provide valuable insight to ensure no unauthorized information is released and inadvertent commitments are avoided.
  23. IGCE Independent Government Cost Estimate (IGE): An IGCE is different from an IGE. The IGCE is the Government's estimate of the resources and projected cost of the resources a contractor will incur in the performance of a contract. These costs include direct costs; such as labor, supplies, equipment, or transportation and indirect costs; such as labor overhead, material overhead, as well as general and administrative (G&A) expenses, profit or fee. Required for every new acquisition that exceeds the simplified acquisition threshold. Developed by the requiring activity and used to establish a realistic price/cost for budget purposes. In addition, the Contracting Officer uses the IGCE for technical and management information. The IGCE is the baseline for evaluation of a realistic contract price/cost. Format and contents of the IGCE will vary in accordance with the complexity and value of the requirement. Although IGCE documentation is a part of the government procurement cycle, there is no detailed guidance on how to prepare an IGCE in statutes or regulations. Some practical advice, however, includes the following: an IGCE should bear a close relationship to the program being managed, it should be independently prepared by a subject matter expert. Do not base the IGCE on a contractors cost/price estimate.
  24. Key points: (What you ask for, not what you want) You set the requirements - contracting officers cannot read your mind Do not assume anything - be specific and as thorough as possible Performance Work Statements (PWS) What To Do: Describe Performance Requirements Use performance-based language: What, when, how many/much, how often? The PWS should state requirements in general terms of what (result) is to be done, rather than how (method) it is done. (Desired Outcomes) Identify Metrics Quantity/Quality KO will tie Evaluation Factors to Performance Requirements Written as simply as possible, while stating the requirements clearly. Be consistent in terminology, especially when referring to technical terms. What Not To Do: Use words like “Support” or request numbers of bodies/resumes. Weekly Reports as Metrics Personal Services (In GOV space, use GOV equipment, perform GOV function, subject to GOV supervision) Inherently Governmental Functions (Conduct of foreign relations, determine Foreign or Agency policy, direct/control of GOV employees, voting member on source selection board) R&D: “Develop”; “First Article Testing” “Pre-Production” (wrong color of money and FLCPH lacks of authority). Be ambiguous DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  25. Personal Services DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue. The government hires a contractor for the work products, not for the individual contractor employee.
  26. PWS Development A Statementof what you want the Outcometo be…not how to do it Outcome words include maintain, provide acceptable, keep in clean condition, proper outcome, etc. Example:“The Contractor shall, in designated areas, keep the grass maintained to an overall uniformity of two to three inches high without any skips or resulting debris.” A Measurement method that states how performance will be measured Measurement words include; Inspect; Observe; Count; Test; etc., Example:“The appropriate Government representative will inspect the designated areas for contract performance. Acceptance of work completed will be measured consistent with the Acceptable Quality Level (AQL) below:”
  27. PWS Basic Illustration This is what you need: You say, “Yellow custom car” You get this: Contractor met requirements- Are you happy?
  28. PWS Basic Illustration KO cancels the solicitation, cost the government time and money, and re-solicits: You say, “Yellow custom car w/4 wheels/more than 1 seat” You get this: Contractor met requirements again- Still not happy?
  29. PWS Basic Illustration KO cancels the solicitation, cost the government time and money, and re-solicits: You say, “Yellow custom sports car w/4 wheels, 2 seater, 2 doors, V6 engine, that will propel you from 0 – 60 in 6 seconds, performance tires, performance ride and handling suspension with specific stabilizer bars, leather interior, etc. You get this: Contractor met requirements and now you are happy!
  30. PWS Writing in 10 Easy Steps! Identify the service object you want the contractor to change State what you want the contractor to do to the object Analyze each service object to identify the object parts that require separate treatment (NO VERBS)…work breakdown analysis Develop performance standards Write and organize the list of service tasks Write the performance requirements summary Write the other sections of the work statement (Scope, References, Deliverables) Prepare a table of contents, if PWS is more than 10 pages Prepare a document cover if PWS is an attachment to contract Publish the PWS
  31. CORs/ACORs/TAs The Contracting Officer’s Representative (COR) is a representative of the requiring activity, nominated by the requiring activity, and designated (appointed) by the PCO, to assist in the technical monitoring or administration of a contract. The COR should be identified early in the acquisition cycle and included in pre-award activities when appropriate. PCOs shall designate (appoint) a properly trained COR in writing prior to award for service contracts including orders under indefinite delivery contracts (IDCs) and Basic Ordering Agreements (BOAs) unless the following three (3) conditions apply: (1) the contract will be awarded using simplified acquisition procedures; (2) the requirement is not complex; and (3) the file is documented in writing by the PCO why the appointment of a COR is unnecessary. An alternate Contracting Officer’s Representative (ACOR) may be authorize to perform the duties and responsibilities for the primary COR in his/her absence A Technical Assistant (TA) may be appointed by the commanding officer of the requiring activity to assist COR in executing routine administration and monitoring of duties; however, the COR remains technically responsible for contractor performance monitoring.
  32. DD 254: Contract Security Classification Specification Classified information is information determined to require protection in the interests of our national security. It is owned by, produced by or for, or under the control of the U.S. Government and is determined to require protection against unauthorized disclosure. (Designated as TS, S & C) Why Do You Need a DD254? “The Official Response” “The security of the U.S. depends, in part, on the proper safeguarding of classified information released to industry. (The National Industrial Security Program) established by E.O 12829 to assure the safeguarding of classified information in the hands of U.S. industrial organizations, educational institutions, and all organizations and facilities (both prime and subcontractors).” Arthur L. Money – Senior Civilian DoD Official Office of the Assistant Secretary of Defense-C3I “In other words....” To make sure 12M classified documents released to over 12,000 cleared facilities are protected! Classified Contracts impose access & performance limitations on Contractors.
  33. DD 254: Contract Security Classification Specification How Do You Do That? ONLY authorized means for providing security requirements and classification guidance to a contractor. Commanding Officers shall ensure that a DD254 is incorporated into every classified contract. Any contract that requires or will require access to classified information, by a contractor in the performance of a contract All phases of pre-contract activity through award Solicitations; Bids; Quotations; Proposals Can ONLY be signed by a Contracting Officer’s Security Representative (COSR)/Security COR DD 254 Considerations: FCL required? Safeguarding required? Access requirements (i.e. COMSEC, NON-CI INTEL, NATO, FOUO)? Performance Requirements, Where Access is needed?
  34. DD 254: Contract Security Classification Specification What Does the DD254 Tell Us? A Contractor’s Need-To-Know A determination made by an authorized holder of classified information that a prospective recipient, in the interest of National Security, has a requirement for access to, knowledge, or possession of the classified information in order to perform tasks or services essential to the fulfillment of an official U.S. government program. Unauthorized disclosure: A communication or physical transfer of classified Information or controlled unclassified information to an unauthorized recipient. Unauthorized Recipient: An individual who is not cleared and/or does not have a need-to-know in order to perform their official duties. Classification Guidance Security Classification Guides Security Requirements What level of information can be accessed for this effort; Where contractor can have access; Distribution Statements required on technical documents created by the contractor; Requirements not addressed in the NISPOM (OPSEC, OSD requirements, SECNAV/Local Command Instructions.
  35. Competition “It is the policy of the Federal Government that executive agencies shall not engage in noncompetitive contracts except in those circumstances where their use can be fully justified and where appropriate safeguards have been put in place to protect the taxpayer.” President Barack Obama March 4, 2009 Memorandum for the Heads of Executive Departments and Agencies IMPORTANCE OF COMPETITION Drives cost savings Improves quality of product/service Enhances solutions and the industrial base Promotes fairness and openness leading to public trust Prevents waste, fraud, and abuse, because contractors know they must perform at a high level or else be replaced Healthy competition is the lifeblood of commerce – it increases the likelihood of efficiencies and innovations
  36. Limiting Competition Under certain circumstances,the customer may have a requirement that is not suitable for full and open competition. The Requiring Activity must provide detailed documentation to support limiting competition (specific forms and FAR-based exceptions must be used) Other Considerations: Better Buying Power Memos It’s the law! Competition isn’t an alternative, it is required! Other than full and open competition is the exception, not the rule! 36
  37. Sole Source < SAP Exempt from the requirements in FAR Part 6. Even though Part 6 does not apply, the government must provide for “maximum practicable competition,” which is defined as soliciting at least 3 sources. (Ref. FAR 13.104) Contracting officers may solicit from one source if the contracting officer determines that the circumstances of the contract action deem only one source reasonably available (e.g., urgency, exclusive licensing agreements, brand name or industrial mobilization) (FAR 13.106-1b) Shall be supported by a justification from the buyer explaining the absence of competition. Generally this is based upon a sole source justification from the customer. The customer's justification shall be reviewed, accepted and approved by the Contracting Officer, and retained in the purchase file. DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  38. SAP Sole Source Justification
  39. Sole Source > SAP The requirements at FAR 13.501(a) apply to sole-source (including brand-name) acquisitions of commercial items conducted pursuant to subpart 13.5. (SAP CI). 10 USC 2304(c), as implemented by FAR Part 6, requires the use of full and open competition, unless permitted by one of seven statutory exceptions. If awarding a contract under “other than full and open competition” procedures, some form of written documentation is normally required. J&A: Prepare sole source (including brand name) justifications using the format at FAR 6.303-2, modified to reflect an acquisition under the authority of the test program for commercial items (section 4202 of the Clinger-Cohen Act of 1996) or the authority of the Services Acquisition Reform Act of 2003 (41 U.S.C. 428a). (Templates available) DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  40. Limiting Sources (FAR 8.405-6) Orders placed or BPAs established under Federal Supply Schedules are exempt from the requirements in Part 6. However, an ordering activity must justify its action when restricting consideration. For FSS Orders with an estimated value exceeding the micro-purchase threshold, the only circumstances that may justify the action are— (A) An urgent and compelling need exists, and following the procedures would result in unacceptable delays; (B) Only one source is capable of providing the supplies or services required at the level of quality required because the supplies or services are unique or highly specialized; or (C) In the interest of economy and efficiency, the new work is a logical follow-on to an original Federal Supply Schedule order provided that the original order was placed in accordance with the applicable Federal Supply Schedule ordering procedures. The original order or BPA must not have been previously issued under sole-source or limited-sources procedures. DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  41. Limited Source Justification
  42. Justification for Sole Source: Lock and Key Model The “lock” is the government’s minimum need or requirement. The “key” is the item/service that meets that need and should include an “only” that describes how this source is the only key that can open the “lock” and meet the minimum requirements of the government. “Best” does NOT equal “Only”. Be aware of opportunities when a Brand Name or Equal description DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  43. Brand Name Only A subset of sole/limited source is Brand Name An acquisition that uses a Brand Name description (i.e. Dell, Cisco, Oracle, Biometrics, Stanley Vidmar, Knoll, etc.) or other description that is peculiar to one manufacturer. Shall not be used unless the particular brand name, product, or feature is essential to the Government’s requirements, and market research indicates other companies’ similar products, or products lacking the particular feature, do not meet, or cannot be modified to meet the agency’s need. The Customer must justify any requirement for a specific Brand Name procurement. When an acquisition contains brand name specifications, the contracting officer shall include with the solicitation the justification or documentation required by 6.302-1(c), 13.106-1(b), or 13.501, redacted as necessary (see 6.305). Example: Compatibility with existing equipment - Submit documentation of existing equipment value and special features requiring compatibility that no other manufacturer can provide. 43
  44. Sole and Limited Source Justifications Remember: Sole Source/Brand Name and Limited Source Justifications must be meaningful and documented on the correct NAVSUP form: SAP: Open Market (Sole Source / Brand Name Justification IAW FAR 13.106) Above SAP: Open Market (J&A IAW FAR 6) GSA procurements (Limited Source Justification IAW FAR 8.405-6) A strong presentation that merely establishes that the recommended source is most highly qualified to perform but does not establish why other sources cannot perform is UNACCEPTABLE. 44
  45. Unauthorized Commitments (FAR 1.602-3) What Not To Do… Anti-Deficiency (31 U.S.C) An unauthorized commitment is an agreement that is not binding solely because the Government representative who made it lacked the authorityto enter into that agreement on behalf of the Government. Examples: Accepting excess supplies not on PO/DO, directly ordering supplies/services w/o Authority, placing service/repair calls on equipment, not monitoring contractor hours or authorizing additional work or hours, not exercising option years and performance continues. Prohibits federal employees from making or authorizing an expenditure from, or creating or authorizing an obligation under, any appropriation or fund in excess of the amount available in the appropriation or fund unless authorized by law. Involving the government in any obligation to pay money before funds have been appropriated for that purpose, unless otherwise allowed by law. Accepting voluntary services for the United States, or employing personal services not authorized by law, except in cases of emergency involving the safety of human life or the protection of property. Making obligations or expenditures in excess of an apportionment or reapportionment, or in excess of the amount permitted by agency regulations.
  46. References Regulations: Federal Acquisition Regulations (FAR) DoD FAR Supplement (DFARS) Navy & Marine Corps Acquisition Regulation Supplement (NMCARS) Policy: DoD Policy Asst. Secretary of the Navy (ASN) Policy NAVSUP Policy FLC Policy GAO Policy GAO Comptroller Legal Decisions Usage Guides: SAP Buyers Guide Contract Pricing Guide NECO Usage Guide Small Business Desk Reference NAVSUP Clause Usage Guide FAR Part 2, Terms and Definitions FAR Part 7, Acquisition Planning FAR Part 10, Market Research FAR Part 11, Describing Agency Needs FAR Part 12, Acquisition of Commercial Items FAR Part 13, Simplified Acquisition Procedures
  47. Customer Tool Box Federal Acquisition Regulation http://www.acquisition.gov/far/ Defense Federal Acquisition Regulation Supplement (DFARS) and Procedures, Guidance, and Information (PGI) http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html Acquisition Requirements Roadmap Tool (ARRT) http://sam.dau.mil/Content.aspx?currentContentID=arrt DAU Community of Practice (Contracting) https://acc.dau.mil/con Acquisition Center of Excellence (ACE) for Serviceshttps://acc.dau.mil/ace Electronic Document Access (EDA) http://eda.ogden.disa.mil/ Services Acquisition Mallhttps://sam.dau.mil/default.aspx NAVSUP GLS Customer Help Guide: https://www.navsup.navy.mil/portal/page/portal/CCFA8FD4A67D21EBE04400144F66BE71 DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
  48. Resources for Assistance Remember, the customer and the contracting office are on the same team…we both support the Warfighter and their mission. We are here to help you!: Maintain communication with your contracting officer, contract specialist, and/or purchasing agent. Ensure you have copies of the FLC Pearl Harbor and NAVSUP GLS Customer Guide, which provides detailed procurement guidance.
  49. Any Questions? Contact the FLC PH Regional Contracting Office DID YOU KNOW? The default font for this template is HELVETICA. Call NMCI if you don’t have it and they will install it for you. Text should be blue.
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