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Using Interpersonal Influence Ethically. Power Interpersonal Persuasion Compliance Gaining Strategies Assertiveness. Interpersonal Influence. Defined- symbolic efforts to preserve or change the attitudes or behavior of others. Examples.
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Using Interpersonal Influence Ethically Power Interpersonal Persuasion Compliance Gaining Strategies Assertiveness
Interpersonal Influence • Defined- symbolic efforts to preserve or change the attitudes or behavior of others.
Examples • Have you attempted to influence someone recently or has someone attempted to influence you recently?
Interpersonal Power • Defined- a potential for changing attitudes, beliefs, and behaviors of a relational partner.
Sources of Power • Coercive Power- comes from the perception that people can harm their partners physically and/or psychologically, should the partners resist an influence attempt.
Sources of Power • Reward Power- comes from providing partners with monetary, physical, or psychological benefits that the partners desire.
Sources of Power • Legitimate Power- comes from using the status that comes from being elected, being selected, or holding a position to influence a partner.
Sources of Power • Expert Power- comes from people having knowledge that their relational partners don’t have.
Sources of Power • Referent Power- comes from people being attracted to others because of their physical appearance, image, charisma, or personality.
Principles of Power • Power is a Perception, not a fact.
Principles of Power • Power exists within a relationship. • It is not a personality trait or behavior, it is specific to each relationship
Principles of Power • Power is based on Resources.
Principles of Power • The person with less to lose has greater power.
Principles of Power • The person with more power can make and break the rules for the relationship.
Principles of Power • Power is not inherently good or bad.
Persuasion • Defined- the art of skillfully and ethically influencing the attitudes or behaviors of others by crafting verbal arguments using reasoning, credibility, and emotional appeals (logos, ethos, and pathos).
Persuasive Proofs • Reasons to Believe • Ethos- credibility • Pathos- emotional appeal • Logos- logic/wisdom
Compliance-Gaining Strategies • Defined- strategies for influencing others to do what you want them to do.
Compliance-Gaining Strategies • Supporting Evidence • Exchange • Direct Request • Empathy Based • Face Maintenance • Other Benefit • Distributive
Methods of Expressing Our Needs and Rights • Passive- the reluctance or failure to state opinions, share feelings, or assume responsibility for one’s actions
Aggressive • The lashing out at the source of one’s discontent with little regard for the situation or for the feelings, needs, or rights of those who are attacked
Assertive • The art of declaring our personal preferences and defending our personal rights while respecting the preferences and rights of others.
Assertive Message Skills • “I” Statements • Describe behaviors and feelings • Eye Contact and Confident Posture • Firm, but pleasant voice • Speak fluently • Be sensitive to the face needs of others