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Relay Nevada TRS and CapTel Reports: Call Traffic and Outreach

Detailed reports and outreach activities of Relay Nevada TRS and CapTel services for 2016-2017. Learn about call traffic, session minutes, average answer time, and outreach highlights. Let us know how we can better connect with you.

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Relay Nevada TRS and CapTel Reports: Call Traffic and Outreach

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  1. Relay Nevada TRS Call Traffic and Outreach Reports Lisa Furr Relay Nevada Account Manager Kirk Stein Relay Nevada Outreach Coordinator

  2. Nevada TRSAverage Answer Seconds2016 – 2017 Contract YTD

  3. Nevada TRSPercent Answered within 10 Seconds2016 – 2017 Contract YTD

  4. Nevada TRSSession Minutes by Jurisdiction2016 – 2017 Contract YTD

  5. Nevada TRS Intrastate & InterstateSession Minutes2016 – 2017 Contract YTD

  6. Nevada TRS Session Minutesby Inbound Method2016 – 2017 Contract YTD

  7. CapTel Call Traffic Report

  8. Nevada CapTelAverage Answer Seconds2016 – 2017 Contract YTD

  9. Nevada CapTelPercent Answered within 10 Seconds2016 – 2017 Contract YTD

  10. Nevada CapTelSession Minutes by Jurisdiction2016 – 2017 Contract YTD

  11. Nevada CapTel Intrastate & InterstateConversation Minutes2016 – 2017 Contract YTD

  12. Nevada CapTel Session Minutesby Inbound Method2016 – 2017 Contract YTD

  13. 2016 Relay Nevada Annual Report Any Questions?

  14. Marketing/Outreach Briefs3rd Quarter, 2016 - 2017 Quarterly Outreach Included • 10 Presentations • 11 Exhibits • 6 One on One Visits • 1 Meeting • 31 Field Visits • 9 Networking • 1 Sponsorship

  15. Marketing/Outreach Briefs3rd Quarter, 2016 - 2017 Quarterly Highlights • North Las Vegas Veterans Community Commission • Deaf and Hard-of-Hearing Student Transition Fair • Senior Health Fair at Mesquite Public Library • DCN 1st Anniversary Sponsorship

  16. Marketing/Outreach Briefs Upcoming Activities • Spring Fling – Taste of Technology • Presentation for Clark County School District Special Education Employees • Lunch and Learn at Cleveland Clinic Lou Ruvo Center for Brain Health • First Friday Arts Festival

  17. Relay is about Connecting People How can we better connect with you? Questions?

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