1 / 28

BUSINESS PROCESS OUTSOURCING TO LDCs - INDIA

BUSINESS PROCESS OUTSOURCING TO LDCs - INDIA. World Economic Geography Hippo Channel Present. OUTLINE. Outsourcing Trend. Terminations LDCs Outsourcing BPO Reality trend Kinds of service activity Destinations. TERMS. LDCs = Least Developed Countries. TERMS. TERMS.

kylar
Download Presentation

BUSINESS PROCESS OUTSOURCING TO LDCs - INDIA

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. BUSINESS PROCESS OUTSOURCING TO LDCs - INDIA World Economic Geography Hippo Channel Present

  2. OUTLINE

  3. Outsourcing Trend • Terminations • LDCs • Outsourcing • BPO • Reality trend • Kinds of service activity • Destinations

  4. TERMS • LDCs = Least Developed Countries

  5. TERMS

  6. TERMS The process of arranging for sb outside the company to produce goods or services for that company Outsourcing • Do what you do best • Outsourcing the rest

  7. TERMS BPO = Business Process Outsourcing • Subset of outsourcing • Involve contracting of the operations & responsibilities of specific business functions / processes

  8. Outsourcing: BPO Trend • Kinds of service activity: call centers, computer network support, legal services, accounting, procurement, software development, R&D and engineering services • Destinations (LDCs):India, Israel, the Philippines, South Africa

  9. INDIA’S COMPETITIVE ADVANTAGE

  10. 1. Cost of production 30 to 40% of costs can be saved!

  11. 2. Workforce • 2nd most populous country • Working age: 64.3% Large labor pool Workforce Skilled and talented workers

  12. + over 300 universities and 16,000 colleges providing broad education + the presence of famous technical and business schools + the "English" Advantage Skilled and talented workers

  13. 3. Location:

  14. Time difference between the countries allows Indian companies to complete the task before people from US and European countries come into work

  15. 4. Faster and better communication: • Advancements in calling, emailing and chatting

  16. 5. India has a Stable Government: • Improving the infrastructure, communication, etc. • Adopting IT outsourcing friendly policies in taxation, power, telecom, industrial parks, and special economic zones.

  17. India enjoys the confidence of global corporations: • 82% of the US companies ranked India as their first choice for software outsourcing • Indian-Americans run more than 750 companies in America's Silicon Valley

  18. India enjoys the confidence of global corporations: • “You liberated your markets and now you have one of the 10 fastest growing economies in the world"

  19. India: the most attractive destination for outsourcing

  20. OUTSOURCING TO VIETNAM

  21. Top 10 Offshore Nations - Tholons/Global Services (2009)

  22. References • Building a Future with BRICs: The Next Decade for Off shoring by Mark Kobayashi-Hillary (Kindle Edition - Sep 30, 2007) • Outsourcing to India: The Offshore Advantage by Mark Kobayashi-Hillary (Kindle Edition - April 19, 2005) • http://www.vietnam-business-blog.com • http://www.globalservicesmedia.com • http://www.businessweek.com • http://madaan.com/outsourcingindia.html

  23. Thanks for your attention! Group Members: Nguyen Thi Van Anh BAIU09086 Nguyen Thi Hoang Dung BAIU09061 Nguyen Hoang Lam BAIU09008 Nghiem Thi Thanh Huyen BAIU09050 Vu Thi Hong BAIU09046

More Related