Helping Customers Deploy the Business Productivity Online Suite

1. Helping Customers Deploy the Business Productivity Online Suite

2. BPOS Deployment Objectives Quick Deployment Efficient Deployment Predictable Deployment Increase speed of customers’ moves to BPOS while reducing time and effort Make deployment cost more predictable and establish deployment standards Scale partner ecosystem to enable partners to deploy BPOS

3. FY11 BPOS Deployment Strategy Enable Partners to deploy BPOS-Standard in all Segments (Small, Mid-Market, and Enterprise) Offer Microsoft Premier Deployment (MPD) to BPOS-Standard Customers (more than 2400 seats)

4. Enable Partners to Deploy BPOS-Standard in All Segments MPD helps Partners with: Resources Training Support Publishes Microsoft® Online Deployment Guide (MODG) on Deployment Central Develops and delivers deployment training based on MODG to Microsoft Partners MPD offers Microsoft Partners deployment assistance based on size of the deal Sales opportunity • Partners can sell deployment to thousands of customers in small, mid-market, and enterprise segments

5. Deployment Central Publish Microsoft Online Deployment Guide (MODG) List partner solutions for deployment List Microsoft tools for deployment List recommended deployment partners http://www.deploybpos.com

6. Partner Training Objective Train partners to help deploy BPOS-Standard for their customers using MODG. Scope The training will focus on plan, prepare, and migrate stages of deployment; understanding roles and responsibilities; project planning and key milestones; understanding support options; and available third-party tools. Training Details and Schedule will be Published Regularly for each Region

7. Deployment Support Available to Partners via phone • Up to 160 hours for more than 2400 Seats deals * • Up to 40 hours for 500 - 2400 Seats deals * Customer purchases through enterprise agreement or Microsoft Online Customer Portal Partner requests deployment assistance from Deployment Central (http://www.deploybpos.com) Assistance hours spread over the duration of deployment (Plan, Prepare, Migrate) through weekly engagement with the Partner Partner calls Support with deployment questions Support decides to refer to MPD * Maximum three engagements per Partner MPD Team Manages Partner Requests

8. Deployment Support Request Process Process Click ‘Request Deployment Support’ Fill Form and Send to MPD MPD Assigns Consultant MPD Supports Partner

9. Recommended Deployment Partners List Recommended Deployment Partner • Cloud Accelerate Deployment Training Three Successful Deployments • Exceed Deployment Standards • 2400 – 5000 seats in < 4 months • 500 – 2400 seats in < 2 months • < 500 seats in < 1 month • Deploy with High Customer Satisfaction

10. Visit Deployment Central to Learn More Call To Action Contact your Microsoft PAM regarding Benefits • Start Selling Microsoft Online Services • Qualify for Cloud Accelerate http://www.deploybpos.com

11. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.