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THE BUSINESS and SOCIETY RELATIONSHIP. Chapter 1. BUSINESS & SOCIETY Ethics and Stakeholder Management Carroll & Buchholtz 6e. Prepared by Deborah Baker Texas Christian University. Chapter 1 Learning Outcomes. Characterize business, society, and their interrelationships.
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THE BUSINESS and SOCIETY RELATIONSHIP Chapter 1 BUSINESS & SOCIETYEthics and Stakeholder Management Carroll & Buchholtz 6e Prepared by Deborah BakerTexas Christian University
Chapter 1 Learning Outcomes • Characterize business, society, and their interrelationships. • Describe pluralism and identify its attributes, strengths, and weaknesses. • Clarify how our pluralistic society has become a special-interest society. • Identify, discuss, and illustrate the factors leading up to business criticism. • Single out the major criticisms of business and characterize business’s general response. • Categorize the major themes of the book: managerial approach, ethics, and stakeholder management.
Chapter 1 Outline • Business and Society • Society as the Macroenvironment • Our Pluralistic Society • Our Special-Interest Society • Business Criticism and Corporate Response • Focus of the Book • Structure of the Book • Summary
Segment Focus Social demographics, lifestyles, social values Economic nature and direction of the economy Political interactions between firms, politics, and government Technological changes in technological advancements Segments of the Macroenvironment
Local State Federal Environmental groupsGeneral public Community Government Business Owner Employees Unions Older employees Women and minorities Civil Liberties activists Corporate raiders Private citizens Institutional Investors Consumer Consumer activists Product liability threats Business and Stakeholder Relationships
affluence business business ethics business power economic environment education entitlement mentality ethics Iron Law of Responsibility macroenvironment pluralism political environment revolution of rising expectations rights movement social contract social environment social problem society special-interest society stakeholders technological environment victimization philosophy Selected Key Terms