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Selecting Tactics for International Negotiations. Robert Eng and Ash Rao Babson College. The Basic Negotiation Process. Preparation – strategy, position, BATNA Agreeing to process Exchange information Suggest alternatives Agree / end negotiation.
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Selecting Tactics for International Negotiations Robert Eng and Ash Rao Babson College
The Basic Negotiation Process • Preparation – strategy, position, BATNA • Agreeing to process • Exchange information • Suggest alternatives • Agree / end negotiation
Negotiator Profile General Model Role of individual Interaction: Dispositions Interaction: Process Outcome: Contractual agreement
General Model Basic concept of process: Distributive bargaining/ Problem-solving/ Debate/ Contingency bargaining/ Non-directive discussion Most significant type of issue: Substantive/ Relationship-based/ Procedural/ Personal
Role of the Individual Negotiator selected because of: knowledge/ experience in negotiating/ status/ personal attributes Individual’s aspirations: Individual/ group Decision-making: Individual/ With group input/ Group consensus
Interaction: Dispositions Orientation towards time: Monochronic/ polychronic Risk taking propensity: Risk averse/ Speculative Bases of trust: External sanctions/ reputation/ intuition/ shared experience
Interaction: Process Concern with protocol: Informal/ formal Communication complexity: Low/ High Nature of persuasion: Direct experience/ logic/ tradition/ dogma/ emotion
Negotiation Strategies Familiarity with culture of Negotiator Counterpart Strategy low low agent/adviser/mediator low high adapt counterparts approach high low induce use of negotiator’s way medium medium coordinate adjustment high high improvise an approach