EMPOWERMENT

1. EMPOWERMENT Dave Novak Director of Global Business Development AMEC Power and Process, Inc.

2. How to control your destiny…

3. im·pres·sion   noun . The first and immediate effect of an experience or perception upon the mind.

4. How others view you? • How you view yourself?

5. How others view you • Visual Perception • First Impressions (5-10 seconds) • Defined by behavior • Anything you say or do • Manners • How you view yourself • Defined by your beliefs: • Attitude- level of optimism • Learning from failures…being positive

6. Attitude • Attitude is a state of mind. • Positive/ optimistic • Negative/ pessimistic • Attitude is a choice • It is within your control. • Do you tend to be an optimist or a pessimist?

7. An Optimist… Looks for potential opportunities within difficulties. Views setbacks as temporary and minor. Gets energized by pointing out the positives. Feels he or she is in control. Sees the doughnut. A Pessimist… Sees only the difficulty. Views setbacks as permanent and catastrophic. Gets energized by pointing out the problems. Feels that everybody but him or her is in control. Sees the hole. Attitude: Optimism vs. Pessimism

8. Why is it important to choose optimism? • Each day at work you face Challenges and adversity: • Colleagues challenge your opinion • Equipment breaks • Test Results Fail • Traffic slows your commute home • Meeting new people • Optimism helps you manage adversity.

9. Facing Challenges Be Optimistic…Be Persistent! A reporter asked Thomas Edison why he had experienced so many failures in the lab, and the inventor responded: “They are not failures. With each one I am that much closer to the solution.” “The trouble with other inventors is that they try a few things and quit. I never quit until I get what I want.” -Thomas Edison one of the most prolific inventors in history, holding 1,097 U.S. patents

10. First Contact Social Events • To make new contacts, mingle and sit with people you do not know Attire • Ladies – wear your name tag on your right side and up high on your jacket/blouse. Gents – avoid lanyard type – attach to the breast pocket of your jacket – option of wearing name tag on right, you will make your name more accessible to the contact • Gents – Suit or sport coat What should be buttoned? Standing 3-4 front button jacket…leave bottom button open Double breasted jacket…all buttons closed When seated for dining…Open all buttons

11. First Contact • Have your right hand always available for a handshake. - Avoid carrying paperwork, drinks, food - If you must …keep a glass or item in your left hand. - Always hold drink with a napkin to avoid cold and sweaty hands. • Set your priorities…”meeting or eating” Business Cards – “Plan the process” • Ladies – have cards easily available (pocket of purse or just carry the card case) • Gents – do not have your cards in your shirt pocket • Jacket • Keep your cards in left jacket pocket • Place new contact cards in your right pocket

12. First Contact • Direct • Focus your attention on the contact • Make and “keep” eye contact • Smile • think positive • “happy thoughts” • The Handshake • Firm, one or two pump • What do I say? • Greeting • Your Name • Current academic status/or title • What do I say…next?

13. The ElevatorSpeech A one minute introduction of who you are and what you want to achieve Why 30 to 60 seconds? The time you really have to make an impression on individual. Why call it an Elevator Speech? Typical time it takes a person to travel in a high rise elevator. Be genuine…don’t say or ask anything you cannot support.

14. DO: Introduce yourself Begin with something unique about yourself Describe your goal Be confident in your actions and words Ask related questions about the other person Truly listen to their answers Do NOT: Hand out your resume List your name, major and graduation date and then clam up. Dominate the conversation Let the other person do all the talking Elevator Speech Tips

15. Networking: ListenIntently! • Learn as much as you can from this person. • Share your interests, talents and aspirations. • Be confident! • Eye contact • Smile • Ask them for their business card. • Politely move on by thanking the person for their time or for sharing their knowledge.

16. Networking: Communication • Ask questions • Where do you work? • What do you do there? • How do you like what you do? • Give feedback • That sounds interesting! • Relate your experiences to what they are saying: • We talked about that subject in class and I find it very interesting because . . .

17. Time with new contact Networking 5 + 7 = 12 • 5 fingers. Start with a handshake. • 7 seconds. This is how long you have to grab the person’s attention • 12 minutes. This is the maximum amount of time you should talk to an individual. Thank them for their time and …move on!

18. As Soon As You Walk Away • Write on the back of their card • Date/Meeting • Two unique things about that person; or • Something memorable from your conversation • Different cultures…do not write on card • Did not get their card • then write down their name, where they work and two unique things. • Use the attendee list to find their info

19. A Breakfast, Lunch or Dinner Meeting!!! A quick overview of etequitte and manners…

20. The Place Setting

21. Utensils above your plate are for dessert. • Eating utensils • First course - start with the outside piece • work your way in.

22. Which water glass, coffee cup, or bread plate is yours?

23. A simple way to remember… Wet on the Right… • Wet – water, ice tea, coffee and soup • always on your right. Lettuce/Dry on the Left • Lettuce – bread, salad, dessert are on your left • dessert can be above your plate

24. Proper Manners • Eat bacon, fried chicken and large shrimp with your fingers - unless it is in a sauce • Pass rolls, butter,etc. clockwise – to your left • Wait for everyone at the table to be served before you begin eating • Place your knife and fork together at the quarter after three position when you finish your meal.

25. Follow-Up: As Soon As You Get Home… • Send a handwritten note to the people you met • Refer to the event you met them at. • Refer to your conversation and note the two unique things. • Ask them to review your resume and tell them why you want to work at their company. • Thank them again.

26. Follow-Up… Example Dear Mr. Novak, I enjoyed meeting you at the ISPE Leadership Forum in Philadelphia. Our conversation about empowerment and networking skills at lunch was very enlightening! Thank you for informing me about AMEC Power and Process. I would like to find a position in the biotechnology industry upon my graduation in May 2008. I am interested in quality control and validation. Would you review my enclosed resume and forward it to the appropriate people at AMEC? Thanks again for sharing your knowledge of the industry with me at the ISPE Forum. I hope to see you again at a future ISPE event.

27. Two Weeks Later . . . • Call or email the people you sent notes and resumes • Ask them who they forwarded your resume to. • Call that person and ask if they need any additional information • Ask if you could get an interview scheduled or who you need to contact to schedule your interview.

28. “I believe you can only be great at something you love” Maya Angelou

29. QUESTIONS?

30. Reference Reading • Eight Keys to Greatness Laundrum, Gene N. • Learned Optimism Seligman, Martin E. • Robert’s Rules of Order • www.robertsrules.com • Thomas Edison: Wikipedia.com

32. Elevator Speech: Exercise • Partner with a the individual sitting next to you. • Practice your elevator speech (1 minute each) (Total time: 2 minutes) • Write down three main points you learned about your partner and share this with them. • Is this the message you wanted to convey? (Total time: 2 minutes)