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Updating ODOT’s Key Performance Measures

Discover how ODOT is updating key performance measures to align with Oregon Transportation Plan goals, promoting safety, sustainability, and efficiency. Learn about the strategic priorities and KPM audiences influencing ODOT's continuous improvement efforts.

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Updating ODOT’s Key Performance Measures

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  1. Presented By: • Philip “PK” Kase, ODOT Performance Management Chief • Travis Brouwer, Assistant Director • May 21, 2019 Updating ODOT’s Key Performance Measures Continuous Improvement Advisory Committee

  2. Oregon Transportation Plan Goals ODOT Goals Mobility and Accessibility Mobility Management of the System Preservation Economic Vitality Sustainability Sustainability Safety and Security Safety Funding the Transportation System Stewardship Coordination, Communication, Cooperation

  3. ODOT Strategic Priorities ODOT Strategic Business Plan (approved April 2018) Unify & Align ODOT Operational Governance Strengthen Strategic Investment Decision Making Build a Qualified & Diverse Workforce for Today & the Future Optimize & Modernize Technology & Data

  4. Agency Performance • Measures • Legislative Key Performance Measures • Federal PMs

  5. KPMs (pending Legislative Approval) • Safety • Traffic Fatalities Rate • Traffic Serious Injury Rate • Large Truck At fault Crashes • Derailments • At-Grade Rail Crossing Incidents • Stewardship • ODOT Customer Service • DMV Field Office Wait Times • Construction Projects on Budget • Construction Projects on Time • Certified Firm Contracting (DBE) Preservation Bridge Condition Pavement Condition Public Transit Vehicle Condition Mobility Passenger Rail Ridership Transit Rides per Capita Highway Congestion Bikeways and Walkways

  6. KPM Audiences • Legislature • Oregon Transportation Commission • Executive Branch/Governor • ODOT Divisions and Programs • Local Partner Agencies • Public • Media • Stakeholders

  7. Characteristics of a good KPM • Outcome focused • Externally/customer-oriented • Ability of ODOT to influence outcome • Alignment with agency strategic goals • Alignment with agency investment or management strategy • Ability to use for decision-making • Data quality and availability • Incentivizes desired behavior

  8. Post it Exercise 1. Write up your own KPM ideas on a post it note. 2. In category order, we will place potential KPMs (please explain why it is a good KPM). 3. Place a total of ten dots on your top potential KPMs (you can put as many dots on any as you want!) This will help identify highest and lowest priorities.

  9. One accurate measurement is worth a thousand expert opinions. - Grace Hopper, RADM USN(Ret.)

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