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Page 0 of 31: Index

Page 0 of 31: Index. 1 – Introduction 1 – Introduction. 1 – Introduction 1.1 - Introduction 1.2 - Objectives 2 – Create an Account 2.1 – Introduction 2.2 – Create an Account 2.3 – Login to an Account 2.4 – Create an Account Process 3 – Manage your Account 3.1 – Introduction

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Page 0 of 31: Index

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  1. Page 0 of 31: Index • 1 – Introduction • 1 – Introduction 1 – Introduction 1.1 - Introduction 1.2 - Objectives 2 – Create an Account 2.1 – Introduction 2.2 – Create an Account 2.3 – Login to an Account 2.4 – Create an Account Process 3 – Manage your Account 3.1 – Introduction 3.2 – Display Manage Your Account page 3.3 – Add and Edit Account Information 4 – Generate a License Key 4.1 – Introduction 4.2 – Generate a License Key 4.3 – Email a License Key 5 – License Catalog 5.1 – Introduction 5.2 – Quick Search for a License Key

  2. Page 0 of 31: Index continued • 1 – Introduction • 1 – Introduction 5 – License Catalog 5.1 – Introduction 5.2 – Quick Search for a License Key 5.3 – Advanced Search for a License Key 6 – License Transactions 6.1 – Introduction 6.2 – Move a License Key 6.3 – Update a License 6.4 – Edit License Fields 7 – Customer Service 7.1 – Introduction 7.2 – Review Customer Service Cases 8 – Course Review 8.1 – Course Review 8.2 – For more Information

  3. Page 1 of 31: Intro Movie Splash Page • 1 – Introduction VERITAS vLICENSE 2

  4. Page 1 of 31: Intro Movie • 1 – Introduction

  5. Page 1 of 31: Intro Movie • 1 – Introduction Now you can with VERITAS vLicense, VERITAS’ restricted access web-based license key generation tool

  6. Page 1 of 31: Intro Movie • 1 – Introduction

  7. Page 1 of 31: Intro Movie • 1 – Introduction

  8. Page 1 of 31: Intro Movie • 1 – Introduction

  9. Page 2 of 31: Lesson 1 Title Page • 1 – Introduction • 1.1 - Introduction LESSON 1 Introduction NEXT >

  10. Page 3 of 31: Objectives • 1 – Introduction • 1.2 - Objectives

  11. Page 3 of 31: Objectives • 1 – Introduction • 1.2 - Objectives • Create a vLicense account. • Generate License Keys online efficiently and centrally. • Manage and view all License Key details. • Transact on existing License Keys using the License Catalog. • Create and review vLicense Customer Service cases.

  12. Page 3 of 31: Objectives • 1 – Introduction • 1.2 - Objectives • Create a vLicense account. • Generate License Keys online efficiently and centrally. • Manage and view all License Key details. • Transact on existing License Keys using the License Catalog. • Create and review vLicense Customer Service cases.

  13. Page 3 of 31: Objectives • 1 – Introduction • 1.2 - Objectives • Create a vLicense account. • Generate License Keys online efficiently and centrally. • Manage and view all License Key details. • Transact on existing License Keys using the License Catalog. • Create and review vLicense Customer Service cases.

  14. Page 3 of 31: Objectives • 1 – Introduction • 1.2 - Objectives • Create a vLicense account. • Generate License Keys online efficiently and centrally. • Manage and view all License Key details. • Transact on existing License Keys using the License Catalog. • Create and review vLicense Customer Service cases.

  15. Page 3 of 31: Objectives • 1 – Introduction • 1.2 - Objectives • Create a vLicense account. • Generate License Keys online efficiently and centrally. • Manage and view all License Key details. • Transact on existing License Keys using the License Catalog. • Create and review vLicense Customer Service cases. NEXT >

  16. Page 4 of 31: Lesson 2 Title Page • 2 – Create an Account LESSON 2 Create an Account NEXT >

  17. Page 5 of 31: Create an Account Introduction • 2 – Create an Account • 2.1 - Introduction • Welcome to the VERITAS eLearning module for vLicense. I will be your guide throughout this course. • This lesson shows you how to create a vLicense account. A vLicense account must be created before logging into vLicense. Let’s see how it’s done! NEXT >

  18. Page 6 of 31: Create an Account • 2 – Create an Account • 2.2 – Create an Account The vLicense Log In page is displayed by pointing your web browser to http://vLicense.veritas.com.

  19. Page 6 of 31: Create an Account Click link now • 2 – Create an Account • 2.2 – Create an Account The Create an Account page is displayed from the vLicense Log In page by clicking the “Create an Account” link. Now click the “Create an Account” link.

  20. Page 6 of 31: Create an Account • 2 – Create an Account • 2.2 – Create an Account Profile information is entered on the Create an Account page.

  21. Page 6 of 31: Create an Account • 2 – Create an Account • 2.2 – Create an Account The Customer Number and Order Number fields are entered using the information found on your Software License Document.

  22. Page 6 of 31: Create an Account Click button now • 2 – Create an Account • 2.2 – Create an Account Once all the required information has been entered on this page, you will need to click the Create Account button. Now click the “Create Account” button.

  23. Page 6 of 31: Create an Account • 2 – Create an Account • 2.2 – Create an Account The vLicense home page displays after the account has been created. You will now be able to begin using vLicense. Now click the NEXT button in the lower right hand corner. NEXT >

  24. Page 6 of 31: Create an Account • 2 – Create an Account • 2.2 – Create an Account The vLicense home page displays after the account has been created. You will now be able to begin using vLicense. Now click the NEXT button in the lower right hand corner. Once you have create an account and logged into vLicense the first time, you will automatically be logged in to begin transacting on your account. vLicense, Update Center, and www.veritas.com share the same username and password for login. If you created your account on www.veritas.com, you may be asked to provide additional account information when logging into vLicense. NEXT >

  25. Page 7 of 31: Login to an Account • 2 – Create an Account • 2.3 – Login to an Account The Log In page is completed by typing the username and password that you entered on the Create an Account page and clicking the “Login” button.

  26. Page 7 of 31: Login to an Account Click button now • 2 – Create an Account • 2.3 – Login to an Account Now click the Login button to begin transacting on your account.

  27. Page 7 of 31: Login to an Account • 2 – Create an Account • 2.3 – Login to an Account Congratulations! You have successfully learned about creating a vLicense account. Now click the NEXT button in the lower right hand corner. NEXT >

  28. Page 8 of 31: Create an Account Process • 2 – Create an Account • 2.4 – Create an Account Process • Prior to using vLicense, you will need to understand the process involved in obtaining a vLicense account. Click on each of the 4 steps involved to learn more about each step. Step 1 Step 2 Step 4 Step 3 Done

  29. Page 8 of 31: Create an Account Process • 2 – Create an Account • 2.4 – Create an Account Process • Prior to using vLicense, you will need to understand the process involved in obtaining a vLicense account. Click on each of the 4 steps involved to learn more about each step. Step 1 Step 2 Step 4 Step 3 Customer Number & Order Number You will need to obtain your Customer Number and Order Number to begin this process. This information can be found on your Software License Document. Done

  30. Page 8 of 31: Create an Account Process • 2 – Create an Account • 2.4 – Create an Account Process • Prior to using vLicense, you will need to understand the process involved in obtaining a vLicense account. Click on each of the 4 steps involved to learn more about each step. Step 1 Step 2 Step 4 Step 3 Customer Number & Order Number vLicense home page Point your web browser to the vLicense home page. Done

  31. Page 8 of 31: Create an Account Process • 2 – Create an Account • 2.4 – Create an Account Process • Prior to using vLicense, you will need to understand the process involved in obtaining a vLicense account. Click on each of the 4 steps involved to learn more about each step. Step 1 Step 2 Step 4 Step 3 Customer Number & Order Number Complete Profile Information vLicense home page Use your Customer Number and Order Number to complete the Profile Information on the Create an Account page. Done

  32. Page 8 of 31: Create an Account Process • 2 – Create an Account • 2.4 – Create an Account Process Prior to using vLicense, you will need to understand the process involved in obtaining a vLicense account. Click on each of the 4 steps involved to learn more about each step. Step 1 Step 2 Step 4 Step 3 Customer Number & Order Number Complete Profile Information vLicense home page Login to vLicense Login using the Username and Password you just created to begin transacting in vLicense. Done

  33. Page 8 of 31: Create an Account Process • 2 – Create an Account • 2.4 – Create an Account Process • Prior to using vLicense, you will need to understand the process involved in obtaining a vLicense account. Click on each of the 4 steps involved to learn more about each step. Step 1 Step 2 Step 4 Step 3 Customer Number & Order Number Complete Profile Information vLicense home page Login to vLicense You have just reviewed the four easy steps to accessing vLicense. Done

  34. Page 8 of 31: Create an Account Process • 2 – Create an Account • 2.4 – Create an Account Process • Prior to using vLicense, you will need to understand the process involved in obtaining a vLicense account. Click on each of the 4 steps involved to learn more about each step. Step 1 Step 2 Step 4 Step 3 Customer Number & Order Number Complete Profile Information vLicense home page Login to vLicense Good job! You have successfully learned how to create a vLicense account. Now click the NEXT button in the lower right hand corner. You have just reviewed the four easy steps to accessing vLicense. NEXT >

  35. Page 9 of 31: Lesson 3 Title Page • 3 – Manage your Account LESSON 3 Manage your Account NEXT >

  36. Page 10 of 31: Manage Your Account Introduction • 3 – Manage your Account • 3.1 - Introduction • This lesson demonstrates how to use the Manage Your Account function in vLicense. You will learn how to edit or add account information. • 1. Display the Manage Your Account page. • 2. Add and Edit account information. Let’s See how it’s done! NEXT >

  37. Page 11 of 31: Display Manage Your Account Page • 3 – Manage your Account • 3.2 – Display Manage Your Account Page Click link now The Manage Your Account page is displayed by clicking its link on the vLicense home page. Now click on the “Manage Your Account” link.

  38. Page 11 of 31: Display Manage Your Account Page • 3 – Manage your Account • 3.2 – Display Manage Your Account Page The tabs on the Manage Your Account page allow you to make different kinds of changes to your account.

  39. Page 11 of 31: Display Manage Your Account Page • 3 – Manage your Account • 3.2 – Display Manage Your Account Page The Login Info tab is for editing the information entered on the Create Your Account page.

  40. Page 11 of 31: Display Manage Your Account Page • 3 – Manage your Account • 3.2 – Display Manage Your Account Page The Password tab is for changing your password.

  41. Page 11 of 31: Display Manage Your Account Page • 3 – Manage your Account • 3.2 – Display Manage Your Account Page The Customer Number tab is used to manage the Customer Number associated to your account.

  42. Page 11 of 31: Display Manage Your Account Page • 3 – Manage your Account • 3.2 – Display Manage Your Account Page Good job! You have just learned how to display your Manage Your Account Page. Now click the NEXT button in the lower right hand corner. The Customer Number tab is used to manage the Customer Number associated to your account.

  43. Page 12 of 31: Add and Edit Account Information • 3 – Manage your Account • 3.3 – Add and Edit Account Information Click tab now The User-Defined Fields tab is used to edit or add user-defined fields. Now click the “User-Defined-Fields” tab.

  44. Page 12 of 31: Add and Edit Account Information • 3 – Manage your Account • 3.3 – Add and Edit Account Information The User-Defined Fields tab lets you customize license key records to include information that is specific to your business. When a new account is created, no user-defined fields exist.

  45. Page 12 of 31: Add and Edit Account Information • 3 – Manage your Account • 3.3 – Add and Edit Account Information The User-Defined Fields tab lets you customize license key records to include information that is specific to your business. When a new account is created, no user-defined fields exist. Each user must create and define their own fields for their account.

  46. Page 12 of 31: Add and Edit Account Information • 3 – Manage your Account • 3.3 – Add and Edit Account Information You can add a user-defined field by typing its name in the “Add Field” field. Possible examples of user-defined fields include Department Code, Corporate Subsidiary, Business Unit, Datacenter, and Geography.

  47. Page 12 of 31: Add and Edit Account Information • 3 – Manage your Account • 3.3 – Add and Edit Account Information User-defined fields can be made available for generating new keys and license key catalog searches by checking the appropriate box.

  48. Page 12 of 31: Add and Edit Account Information Check the box now • 3 – Manage your Account • 3.3 – Add and Edit Account Information Now check the box that makes the new field available for generating new keys and for searching.

  49. Page 12 of 31: Add and Edit Account Information Click button now • 3 – Manage your Account • 3.3 – Add and Edit Account Information The process of adding a user-defined field is completed by clicking the “Submit” button. Since the first checkbox is checked, this field name will appear on the “Generate a License Key” page whenever you generate a new license key. Now click the “Submit” button to add the field.

  50. Page 12 of 31: Add and Edit Account Information • 3 – Manage your Account • 3.3 – Add and Edit Account Information Once a field has been added it appears in the “Edit Field” list. You can adjust the functionality for existing fields by checking or un-checking one of its check boxes and clicking the “Submit” button.

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