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Jeremy Glassman 9/23/2011

D. Robey , and S. Sahay “Transforming Work through Information Technology: A Comparative Case Study of Geographic Information Systems in County Government,” Information Systems Research 7(1), 1996, pp. 93-110. Jeremy Glassman 9/23/2011. Study. Two Organizations North County

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Jeremy Glassman 9/23/2011

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  1. D. Robey, and S. Sahay“Transforming Work through Information Technology: A Comparative Case Study of Geographic Information Systems in County Government,”Information Systems Research 7(1), 1996, pp. 93-110. Jeremy Glassman 9/23/2011

  2. Study • Two Organizations • North County • Aligned with new IT system • Open sharing of Knowledge • South County • Skeptical of worth of new IT system • Siloed Closed Shop Environment

  3. Positives • Natural Controls • Similar Organization • Same Information System

  4. Negatives • System Use Data • Comparisons Between Roles • Chain of Evidence

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