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Faculty of Arts McGill University . Student Health and Safety Guide: For International Travel. Contents. Managing Your Safety Abroad Consular Services Passports Visas & Work Permits Insurance Local Laws & Customs Physical Safety What to do in case of an emergency
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Faculty of Arts McGill University Student Health and Safety Guide: For International Travel
Contents Managing Your Safety Abroad Consular Services Passports Visas & Work Permits Insurance Local Laws & Customs Physical Safety What to do in case of an emergency For the Female Traveler Managing Your Health Managing Your Finances Managing Your Intercultural Effectiveness
Managing Your Safety In this section • Consular Services • Passports, Visas, and Work Permits • Insurance • Local Laws and Customs • Avoiding Risks • What to Do In Case of Emergency • For the Female Traveler
Managing Your Safety: Consular Services The Consular Affairs Bureau is committed to helping Canadians prepare for foreign travel and to providing you with a variety of services once you are abroad. The Consular Affairs Bureau’s website provides an abundance of information about foreign destinations, about how to prepare for your departure from Canada, and about the variety of services offered to Canadians abroad. Prior to departure, check where the nearest Canadian Embassy or Consulate is located, and record the information in a safe location. Contact information for these offices is provided at http://www.voyage.gc.ca/alt/canoffices.asp. Consular Services
Managing Your Safety: Consular Services Consular Services in Emergencies Consular Services provide the following services, but not always for free ($ indicates that you must pay for the services): In emergencies: • Assist in arranging an evacuation in the event of war, civil unrest, or a natural disaster, as a last resort (your insurance should cover this) ($). • Arrange help in a medical emergency by providing you with a list of local doctors and hospitals. • Arrange for a medical evacuation if a necessary treatment is not available locally ($). • Comfort and assist victims of robbery, sexual assault, or other violence.
Managing Your Safety: Consular Services Consular Services for Legal Issues When legal issues arise, Consular Services provide the following: • Provide you with a list of local lawyers. • Provide you with sources of information about local laws and regulations. • Seek to ensure that you are treated fairly under a country’s laws if you are arrested or detained
Managing Your Safety: Consular Services Other Consular Services In addition to emergency and legal issues, Consular Services provide the following services when other issues arise: • Replace a lost, stolen, damaged, or expired passport ($). • Provide an emergency loan, subject to strict rules and only as a last resort ($). • Transfer funds ($). • Contact relatives or friends and ask them to send you money or airline tickets. • Contact next of kin, with your authorization, if you have had an accident or are detained by police. • Request that local authorities investigate suspicious circumstances in the event of an alleged or apparent crime or death.
Managing Your Safety: Consular Services Not Offered by Consular Services Consular Officials DO NOT Provide the Following Services: • Intervene in private legal matters. • Provide legal advice. • Obtain a criminal record check on your behalf. • Post bail or pay fines or legal fees. • Get you out of prison. • Ask local authorities to give preferential treatment to Canadians.
Managing Your Safety: Consular Services Contacting Consular Services Emergency Consular Services: • Emergency consular assistance is available 24 hours a day, seven days a week. • Outside of office hours, your telephone call will automatically be transferred to a consular officer in Ottawa or you will be asked to leave a message for a return call. • From some countries, you can use a toll-free number to speak to a consular officer in Ottawa. In addition, you can make a collect call to Foreign Affairs and International Trade Canada in Ottawa at 613-996-8885 (where available). • In some locations where Canada does not have a local office, an Australian or British government office will provide you with emergency services. These and possibly other foreign government offices can also contact the nearest Canadian office on your behalf. • Check the List of Canadian Government Offices Abroad for information on how to contact the Canadian office(s) in the country you plan to visit.
Managing Your Safety: Consular Services Foreign Affairs Canada provides extensive information on countries around the world. Read this information carefully to gain an understanding of your country and its unique characteristics before you leave for your internship. Knowledge of these characteristics, customs, and potential challenges will enable you to prepare for potential problems before they happen, thereby allowing you to be ready should they occur. Country Travel Reports: Consult the Country Travel Reports before your departure to find out about safety and security conditions, health questions and entry requirements for the country or countries to which you are going. Foreign Affairs Canada publishes reports for over 200 destinations around the world. See http://www.voyage.gc.ca/dest/ctry/reportpage-en.asp. Travel Updates: While abroad, it is possible to receive daily email travel updates from Foreign Affairs Canada notifying you of changes to the “Current Issues” section of their website (which provides information on situations that may affect the security of Canadians) and of changes to the “Country Travel Reports” section (providing information on safety and security issues, health concerns, and entry requirements). For these updates, you must submit your name and email at www.voyage.gc.ca/dest/ctry/sub-en.asp. Travel Reports and Updates
Managing Your Safety: Consular Services Publications Publications Produced by the Department of Foreign Affairs • Bon Voyage, But • Traveller’s Checklist • Working Aboard: Unravelling the Maze • Her Own Way: A Woman’s Guide to Safe and Successful Travel • Drugs and Travel: Why they don’t mix • A Guide for Canadians Imprisoned Abroad • Well on Your Way: A Canadian’s Guide to Healthy Travel Abroad For more detailed information, consult the Canadian Consular Services publications online http://www.voyage.gc.ca/publications/menu-eng.asp
Managing Your Safety: Consular Services Registry for Canadians Abroad • All students must register with their own country’s embassy or consulate. The local embassy or consulate can keep you up to date with important events at home such as elections, as well as provide you with information about sudden changes in political or environmental conditions in your host country. Registering with the Embassy or Consulate also facilitates emergency evacuation should this be necessary. • Canadians: register online with ROCA (Registry for Canadians Abroad) • http://www.voyage.gc.ca/main/sos/rocapage-en.asp • Indicate “Visitor Work” in question 13 • Upon arrival in your host country contact your country’s consulate/embassy to activate your registration. • All other nationalities: register with your government’s embassy/consulate in your host country
Managing Your Safety: Passports You should have a valid passport for all trips outside Canada. A passport is the only reliable and universally accepted identification document, and it proves that you have a right to return to Canada http://www.voyage.gc.ca/main/before/passports-en.asp Some countries require that your passport be valid for six months beyond your date of departure. Check the Country Travel Report for your destination to establish whether the six-month rule applies. Passport office in Montreal: West Tower, Suite 803, Complexe Guy-Favreau, 200 René-Lévesque Blvd. W. Passports
Managing Your Safety: Passports While away... Keep your passport safe Your passport is a valuable document. Protect it at all times. Do not leave it unattended in your baggage, automobile, hotel room or elsewhere. Make 2 copies of the identification page Leave one at home Take the other with you and carry it separately from your passport Reporting the loss or theft of a passport or travel document As soon as a passport or travel document is believed to be lost or stolen, the bearer is required to report the circumstances of the loss or theft to Consular Services at your nearest embassy or consulate. Keeping your Passport Safe
Managing Your Safety: Visas & Work Permits In almost all instances, visas must be obtained before entering another country. Some information on these requirements is included on the Canadian Consular Services website (http://www.voyage.gc.ca/dest/ctry/visa-en.asp). However, for definitive information you should contact the embassy or consulate of the country you plan to visit. Addresses are included in the Travel Report for each country. Consult www.voyage.gc.ca to find out if you will require an entry visa or a work permit; it is possible you will require both. International Students should contact the Office of International Student Services at 398-4349Students doing an internship in France require a Convention de stage and should consult the Internship Offices Network at ion@mcgill.ca. Interns in the USA can take part in the SWAP working holiday programme. Information on DFAIT’s website: http://www.dfait-maeci.gc.ca/123go/descriptions-en.asp Visas & Work Permits
Managing Your Safety: Insurance Insurance • Please note that travel health coverage provided under McGill student health plans may not be sufficient. • Travel Health Insurance should include, but is not limited to: • Health insurance • Supplemental health insurance • Emergency health and evacuation coverage • Travel insurance and Trip cancellation and interruption • Students are fully responsible to ensure that they are sufficiently covered during their stay abroad. Prior to departure, students must speak to their current health insurance provider(s) to determine the supplemental coverage required. • McGill students may wish to check with Travel Cuts; their plans are available to all students, offering comprehensive coverage including health, emergency assistance, and travel insurance.
Managing Your Safety: Insurance Be sure to inform yourself of: Limitations, and Restrictions Policy Exclusions Caveats If you are unsure what these and other terms and clauses mean, be sure to sure to speak with your insurance provider. Examples: “Sickness, injury or medical condition you suffer in a specific country or area for which the Department of Foreign Affairs and International Trade of the Canadian Government has issued a travel advisory or formal notice before your departure date” “Your participation in and/or voluntary exposure to any risk from: war or act of war, whether declared or undeclared; invasion or act of foreign enemy; declared or undeclared hostilities; civil war, riot, rebellion; revolution or insurrection; act of military power; or any service in the armed forces.” From Travel Cuts Worldwide Travel Insurance Insurance Plans
Managing Your Safety: Insurance In Case of Emergency • Be sure to inform yourself of your plan’s claim procedure before leave. • Always read the fine print. Be sure to carry the details of your insurance with you. Also, tell a friend or relative at home and in your host organization how to contact your insurer. When you arrive in the destination country, make a point of locating the nearest reputable clinic or hospital. The local Canadian government office will be able to provide information on clinics and hospitals. • Remember to get a detailed invoice from the doctor or hospital before you leave the country. Original documents will be required to process your claim.
Managing Your Safety: Local Laws & Customs Local laws and customs • While you are in a foreign country, you are subject to its laws and regulations. Your Canadian citizenship offers no immunity. Be sure to familiarize yourself with local laws prior to arrival. A list of laws and customs is also available at your local Canadian government Consulate or Embassy after arrival. • Interaction with the Police • Imprisonment Abroad • Drugs and Travel
Managing Your Safety: Local Laws & Customs Interactions with the Police • If stopped by the police, stay calm, do not try to rush the situation • Carry photocopies of important documents with you at all times so that you may provide them to officials upon request • Remember you are a guest in that country; be modest and humble • Ask officer for their name and their identification number, you may need to refer to this information at a later date • Ask your host organization if they can provide you with an ID card that you can carry with you to avoid problems
Managing Your Safety: Local Laws & Customs Imprisonment If you break the laws of another country, you are subject to the judicial system of that country. Being a foreigner or not knowing the local laws is not an excuse. Consular Services can neither protect you from the consequences of your actions nor override the decisions of local authorities For more information, please consult the Consular Services publication A Guide for Canadian Citizens Imprisoned Abroad: http://www.voyage.gc.ca/main/pubs/PDF/imprisoned_abroad-en.pdf
Managing Your Safety: Local Laws & Customs Drugs and Travel • Be aware that some drugs that are legal in Canada are illegal in other countries. Similarly, drugs that are legal abroad might be illegal in Canada. • Travellers are subject to the judicial system of the country they are in. It is their responsibility to know what the drug laws are in a foreign country before they go. • Prescriptions: When you are abroad, even prescription medication can be treated as suspect, leading to delays and time-consuming investigations. Keep all medication in its original, labelled container and carry a note from your doctor explaining its use. • Be sure to pack your luggage yourself. Never leave your bags unattended. Choose your traveling companions carefully. If they turn out to be carrying, using, or selling illegal drugs, you could be charged with association. Remember, do not carry parcels, gifts, or luggage for other people across the border or through customs under any circumstances. • For more information, please consult the Canadian Consular Services publication Drugs and Travel – Do’s and Don’ts: http://www.voyage.gc.ca/main/pubs/PDF/drugs_travel-en.pdf
Managing Your Safety: Avoiding Risks Physical Safety (1) It is extremely important to be aware of your physical environment at all times. Working in another country will expose you to different environments than you are accustomed to. For example: • Working in hot and humid climates may present an additional challenge as precautions against heat exhaustion and dehydration will be necessary • The physical environment in many developing countries may be unfamiliar. Safety precautions we take for granted may not be enforced. Avoid being nonchalant about physical risks • Car and road safety may not be as strictly enforced as in Canada. • Traffic may be extremely fast, road signs may be unclear, and cars may not be equipped with safety features such as seat belts and airbags • It is strongly advised that you do not drive in your host country • When taking public or private transportation, make sure your decisions are based on you safety and not cost
Managing Your Safety: Avoiding Risks Physical Safety (2) Carbon Monoxide poisoning as a result of faulty propane heaters in hostels in colder climates (eg. Certain parts of Latin America, India, etc) has recently been in the news. Be sure to check the ventilation in your accommodation if you will require a heater As a safety precaution, we recommend that interns purchase a cell phone in their host country This is not an exhaustive list – At all times use your common sense and be cautious. Do not take risks you would not consider in your home country.
Managing Your Safety: Avoiding Risks Risk Taking Behaviour (1) Alcohol • Consuming alcohol can put you in a very vulnerable position. • Someone who is inebriated may not remember how to get back to residence and they could become a prime target for criminals. • If you are going out with colleagues, always STOP and ask yourself if what you are doing has potential to spin out of control • Do you have a way of leaving a potentially dangerous situation or are you dependant on others? • Drinking and driving may not be considered a problem in your host country • You always have the right to refuse a lift with a person who has been drinking, but be prepared and don’t wait to be in that position • Although cultural sensitivity is important, your safety is your number one priority
Managing Your Safety: Avoiding Risks Risk Taking Behaviour (2) Getting caught in the wrong circles • As an intern in a new country you will inevitably meet new people. Unlike a brief tourism visit, an internship abroad is an opportunity to develop stronger relationships with nationals and to experience life as they do. • Be wary of engaging in risk taking behaviour that some nationals may take for granted. Just because your new friends say it’s acceptable to engage in certain activities (consumption of alcohol, drugs, etc) does not mean authorities will view this behaviour favourably. If you are caught doing something illegal, you are responsible for your actions, not your friends.
Managing Your Safety: Avoiding Risks Travelling Within Your Host Country • Always leave a copy of your Emergency Contact information with your host organization, the Arts Internship Office and family back home. Be sure to notify your host organization if you intend to travel inside the country • Travelling on the cheap is not worth it. Your safety is of the utmost importance, before during and after your internship. • When using taxis, settle the price before getting into the car. It is not advisable to wait until your destination to negotiate the final cost • When possible order taxis from licensed companies, not off the street. Especially in the evening, you may find independent taxi drivers to be less reliable.
Managing Your Safety: In Case of Emergency The Canadian government has a 24/7 telephone hotline that all Canadians traveling abroad can call in emergency situations. Call them collect from any country at 1-613-996-8885. To find out if there is a toll-free number to reach Consular emergency services from your country of destination, consult the country travel report. This information is available at: www.voyage.gc.ca/main/foreign/fordest/foreign_view_client-en.asp Remember to check the local code for international calls so that you have this information readily available should you need to make an emergency call. It is often the case that international toll-free numbers do not work in many developing countries. A phone card, coins, tokens, credit card, or an international long-distance fee may be required to complete the call. Emergency Situations
Managing Your Safety: In Case of Emergency Emergency Plan of Action Think about what you would do in case of emergency • When possible order taxis from licensed companies, not off the street. Especially in the evening, you may find independent taxi drivers are not fit to drive as a result of exhaustion or alcohol. • Who you would contact first, second, and third? • Where is the nearest hospital and police station? • Will you have access to a cell phone? • Will you have cellular reception and adequate phone credit to make necessary calls? • How much emergency money will you carry on you? • If you had to leave the country during an emergency, what would be the first, second, third things that you would do to accomplish this?
Managing Your Safety: In Case of Emergency Safe Travel Tool Kit Keep the following on you at all times. It is also advisable to leave a copy of this information with a relative at home: • A photocopy of your passport • A photocopy of any visas you require • A photocopy of your insurance contract, and the toll-free 24/7 emergency phone number of your insurance provider • A copy of your “Emergency plan of action” as outlined in the previous slide • Embassy/consulate contact information • Health insurance card • Emergency contact information • Copy of flight details Remember to carry photocopies separately from original documents when you travel. This can help with the replacement process if these documents are lost or stolen.
Managing Your Safety: In Case of Emergency Remember to leave copies of this information with a relative at home, and to carry a second copy with you on your trip. Leave a copy of your emergency contact information with your host organization and the Arts Internship Office. Emergency Contact Information
Managing Your Safety: Knowing your responsibilities Please read this form carefully before signing and submitting it to your Internship Office. Student Acceptance Form November 6, 2007 :: Annual Internship Panel
Managing Your Safety: For the Female Traveler The needs and concerns of female travelers are unique. Female travelers may experience the religious and societal beliefs of the countries they visit differently from males. All travellers are asked to adapt to local conditions. The more that women prepare themselves for these differing attitudes, the safer their traveling experiences will be. One of your best sources of travel information is other women. Connect with them, ask for their advice. Note their recommendations on places to say and places to eat. Find out if they have friends or know of organizations you can contact at your destination. Check with the Canadian embassy or consulate for any listings of women’s expatriate clubs and organizations. Members of these groups can often be excellent sources of information. For more extensive information for female travelers, consult the Canadia Consular Services publication “Her Own Way: Advice for the woman traveler”http://www.voyage.gc.ca/main/pubs/her_own_way-en.asp. For the Female Traveler (1)
Managing Your Safety: For the Female Traveler For your own safety it is advisable to avoid: Wearing revealing clothing. Walking or jogging with headphones if you are alone. Wearing excessive, expensive or large jewelry. Going to bars or clubs alone. Walking alone after dark. Traveling without informing family or host organization of your plans. * Please note that this advice is also relevant for male travellers. For the Female Traveler (2)
Managing Your Safety: For the Female Traveler
Managing Your Safety: For the Female Traveler Harassment Male-female relationships vary from country to country. Be sure to inform yourself of what is appropriate behaviour in your host country. Disinhibition from travel and the opportunity to meet new people can lead to risk taking behaviour. Women particularly may be confronted with a culture of machismo and flirting • It is extremely important to understand how responding to certain cues in your host country may label you • Behaviour and communication that is considered harmless and appropriate in Canada may be misinterpreted • It should be noted that acceptable protocols for informal male-female friend-based relationships may be different in other counties than in Canada Harassment at work: If a colleague at work is making you uncomfortable, speak to your supervisor or someone with whom you feel comfortable. In many instances, making it clear that you are not interested will be sufficient.
Managing Your Safety: For the Female Traveler Assault If you are assaulted: • Contact the police as soon as possible and ensure that a police report is completed. If necessary, a Canadian official from the nearest Canadian government office abroad can assist you with this process. • If you are unable to meet with the police immediately, record all details to jog your memory later on. If possible, have photographs taken of your injuries. • Preserve evidence of the attack: don’t bathe or brush your teeth. Write down all the details you can recall about the attack and the attacker as soon as possible. • Get medical attention. Even with no physical injuries, it is important to determine the risks of sexually transmitted diseases and pregnancy. If the assault was violent, do not just assume that you are physically all right; seek confirmation from a professional. • Make arrangements to contact family and friends back home to reassure them as to your well- being, especially if you have missed a regular contact with them due to the assault.
Managing Your Health In this section • Medical Kit for Travelers • Immunizations and Vaccinations • Travel Clinics • Medications and Medical Records • Allergies and Medical Conditions • Helpful Information about Diet
Managing Your Health Sterile Dressing: 4X4 gauze pads / band-aids Adhesive tape / elastic bandage roll Disinfectant (such as 10% povidone-iodine or 70% alcohol) Steristrips (butterfly closures) Insect repellent Containing about 30% (up to 50%) DEET Insecticide spray for clothes, screens, camping gear and mosquito nets: Permethrin Sunscreen With wide spectrum UVA-UVB block, SPF 15 or greater, good adherence and resistance to water. Drugs Malaria prophylaxis: for stays in malaria-endemic areas. Skin rash, itching or insect bites: 0.5% hydrocortisone cream topical; oral antihistamine such as diphenhydramine (benadryl) Diarrhea: -watery diarrhea without fever: loperamide (imodium), bismuth subsalicylate (pepto bismol) -severe diarrhea with mucus and /or blood in stool and /or fever: an antibiotic such as ciprofloxacin, azithromycin or rifaximin Medical Kit for Travelers • It is advised that interns prepare a complete first aid kit to take with them during their internship. • Fever/ or pain: aspirin, acetaminophen, ibuprofen. • Nausea and motion sickness: transdermal scopolamine, dimenhydrinate (gravol), diphenhydramine or meclizine • Decongestant: pseudophedrine • Minor cuts and bruises: antibiotic ointment (1% bacitracin) (polysporin) • High-altitude sickness: acetazolamide • Water purification: iodine-containing water purification tablets or tincture of iodine • Miscellaneous: antibacterial hand sanitizer, antacids, sleep medication, cough drops, vitamins, eye drops, latex condoms and all medications normally taken on a regular basis at home. • Oral rehydratation salts: gastrolyte, etc.. • Women may also consider bringing a dose of “plan B Emergency Contraception” (commonly referred to as the “morning after pill”) • Equipment • thermometer, mosquito net, portable water filter, tweezers, syringes for travel to rural areas • Additional Information • CDC Health Information for International Travel 2008, Travelers’ Health Kit p.50-52
Managing Your Health Immunizations & Vaccinations Before traveling, you must contact a travel health clinic to book an appointment for immunizations required for travel to your destination country. Based on an individual risk assessment, a health care professional can determine your need for immunizations and preventive medication and can advise you on what precautions to take to avoid disease while traveling. • Make sure you have all the correct vaccinations for your host country • Make an appointment at least six to eight weeks prior to departure • Your vaccination record should be readily available when entering the country Be sure to ask your host organization exactly where you will be working, and whether you will be doing any field work outside of the city. This information will be important when you meet with the travel nurse.
Managing Your Health Travel Clinics McGill University Centre for Tropical Diseases Montreal General Hospital, 1650 Cedar Avenue, Room D7 153 Tel. (514) 934-8049, (514) 933-9385 http://www.med.mcgill.ca/tropmed/txt/pretravel.htm McGill Health Services Brown Building, 3600 McTavish, Suite 3300 Tel.: 514-398-6017 www.mcgill.ca/studenthealth/
Managing Your Health Medications and Medical Records • Vaccinations • Do you have a copy of your immunization booklet or an official record of your vaccines? • Carrying a duplicate of your original prescription is recommended, especially when traveling to a country that is particularly sensitive about drugs. Carry an extra prescription that lists both the generic and trade names of the drug, in case your medication is lost or stolen. This is also a good idea if you wear glasses or contact lenses; having the prescription makes it easier to replace them. • If you have any medical conditions or allergies, it is also a good idea to have a written translation of your condition to show as needed, i.e. when ordering food. If you don’t know anyone who speaks the language of the region where you are going, • Prescription medications • Do you need to bring any, such as malaria prevention medication, with you?
Managing Your Health Diet • Dietary restrictions/allergies • Some restrictions (such as vegetarianism) or allergies may be uncommon • It is advisable to learn how to say explain your in your host country’s language • Food from unreliable sources • Be wary of street food, raw milk, ice cream products, undercooked meats. Avoid buffets • Raw fruits and vegetables should be peeled before eating. • A helpful rule is “Boil it, peel it, or don’t eat it” Special consideration must go into your diet abroad. The following are a few suggestions regarding ensuring a proper and healthy diet. It is not an exhaustive list, but a good starting place for thinking about your diet abroad. • Heat and sun exposure can lead to dehydration: • Increase your daily salt intake for the first few weeks; as you acclimatize the quantity of salt in your sweat will decrease and you will need less in your diet • Drink water: When buying bottled water ensure the seal on the bottled is intact • Propensity for heat stroke varies with women’s menstrual cycle • Women’s ability to tolerate heat is prone to change. Be conscious of this at all times
Managing Your Finances In this section • The key to successful management of finances abroad is successful planning. Foreign travel is often more expensive than people plan for. Plan and budget carefully. • Planning your Internship Budget • Sample Budget • Finance Options
Managing Your Finances Don’t assume that the cost of living in a developing country is low. The cost of living, particularly in urban areas, can be as high if not more than that of Montreal. Safe and hygienic accommodation can be very costly as can transportation and food. Be sure to budget for emergencies: include a contingency fund (extra money in case of emergencies) in your budget. This should be a minimum of 10-20% of your total expected budget Planning your Internship Budget
Managing Your Finances This is a sample budget designed to help you consider your expenses during your internship and to monitor your expected revenues as they relate to your expenses
Managing Your Finances Money can be brought with you in the form of foreign currency, an ATM card, a credit card, traveler's cheques, or emergency dollars. It is advisable to bring funds in more than one form to reduce risk of getting stuck without money, especially upon first arrival. Be sure to inform yourself what is best in your host country. It can be helpful to obtain an amount of the local foreign currency and US dollars before departure to use for immediate necessities such as bus fare, phone calls, etc, when you first arrive. Finance Options
Managing Your Intercultural Effectiveness Managing your Intercultural Effectiveness • Cultural Awareness • Language • Identity Issues • Cultural Adaptation