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Forum for Inkluderingskompetanse. Michael J. Evans AFI Oslo 5 December 2013. Supported Employment Model Definition. “ providing support to people with disabilities or other disadvantaged groups to secure and maintain paid employment in the open labour market”
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Forum for Inkluderingskompetanse Michael J. Evans AFI Oslo 5 December 2013
Supported Employment ModelDefinition “ providing support to people with disabilities or other disadvantaged groups to secure and maintain paid employment in the open labour market” European Union of Supported Employment 2005 AFI Oslo
Supported Employment ModelStages of Supported Employment • Engagement/Job Preparation • Vocational profile • Job finding • Employer negotiation • On/off job support AFI Oslo
Supported Employment ModelStrengths & Weaknesses • Offers equality of opportunity • Person-centred approach • Can be used for a wide range of client groups • Supports both the client (employee) and the employer • Focus is on paid employment/full integration • Funding dictates the programme • Absence of regulations and standards • Limited training opportunities • Lack of reliable data and results • It is not so easy! AFI Oslo
Identifying Potential Issues Problems Faced by Employers • Lack of awareness • Disability/Employment Legislation • Sickness absence • Apprehension • Health & Safety concerns • Demands of employment organisations/projects • Inordinate supervision • Insufficient skills/experience • Poor cv/application form/interviews AFI Oslo
Identifying Potential IssuesProblems Faced by Job Coaches • Lack of confidence • Limited training • Inappropriate referrals/job ready • Welfare benefits/pensions • Belief in clients • Parents/carers • Understanding employers’ needs • Confusion over marketing and job finding • Organisational and client demands AFI Oslo
Employment Disability Unit, Dundee2010/2011 Job Outcomes – How achieved • Speculative letter 2 / 3 • Advertised letter 3 / 9 • Advertised telephone call 10 /18 • Application form 17 /22 • Word of mouth 6 /12 • Organised by EDU staff 20 / 13 • Employment agency 2 / 1 • Via work experience placement 27 / 32 • Cold calling 1 / 4 • Employer contact 11 / 10 • Retention 3 / 8 • Self-Employment 0 / 1 AFI Oslo
Contacting EmployersAcceptable Employment Options Open employment • Supported employment • Wages/Pension/Disability benefits • Voluntary work • Work experience • Job taster AFI Oslo
Contacting EmployersMethods Completing Job Applications Sending CVs Telephone Letter Brochures/Leaflets DVD/Social Media Work Site Visits Work Experience Placements Seminar/Conference Training Events Employer Meetings AFI Oslo
Internal FactorsKey Success Criteria • Funding • Staffing • Structure & Activities • Leadership • Development & Monitoring • Staff training • Referral sources • Caseloads • Types of disability and disadvantage • Partnerships AFI Oslo
Internal FactorsOrganising Employer Engagement Job finders Marketing Define activities & services Employer database Team meetings Role of an Employment Coordinator Case notes/Reports Maintaining contact AFI Oslo
Meeting EmployersWhat Are Employers Looking for? • Qualifications and skills • Experience and work background • Personality AFI Oslo
Meeting EmployersQualities Sought by Employers • Flexibility • Helpful, positive attitude • Team worker • Responsible • Enthusiastic • Reliable • Effective AFI Oslo
Meeting EmployersJob Creation/Job Flexibility • Job carving • Tasks taken from existing jobs • Creates ‘new’ job for supported employee • Other employees have more time for their tasks • Job stripping • Removes tasks from existing job • Adjusts to limitations of disabled employee • Other tasks could be added (see Job Carving) • Job enrichment • Adding new tasks to existing job AFI Oslo
Supporting the EmployerWork Experience Placements • Aims and objectives • Benefits • Employer • Disabled person • Supported Employment provider • Duration • The agreement • Problems AFI Oslo
Supporting the EmployerEmployer’s Pro-activity Job creation Work experience/Job tasters Work-site visits Mock/Practice interviews Encourage job applications AFI Oslo
European Supported Employment ToolkitHow To GuidesClient Engagement • Stage 1 of SE process • Person-centred approach • Initial meeting with client • Planning discussion • Action Plan Potential issues for Discussion • Referral sources • Is job ready an issue? • Could you say no? AFI Oslo
European Supported Employment ToolkitHow To GuidesVocational Profiling • Stage 2 of SE process • Main objectives • Gather relevant information • Support strategies • Action Plan & Review Potential Issues for Discussion • What information to gather? • What format and how long to complete? • Making the Vocational profile meaningful and accurate AFI Oslo
European Supported Employment ToolkitHow To GuidesJob Finding & Employer Engagement • Stage 3 & 4 of SE process • Job search – formal and informal • Approaching employers • Job matching • Job interviews Potential Issues for Discussion • What are the formal and informal methods of job search • Are we skilled/trained to approach employers? • What are the best techniques – and why? AFI Oslo
European Supported Employment ToolkitHow To GuidesOn and Off the Job Support • Stage 5 of SE process • Process and methodology • Understanding the job and employer • Different forms of support • Potential Issues for Discussion • What type of support is needed? • How long can you provide support? • What are the issues for progression and career planning? • How much support should be given? AFI Oslo
Contact Mike Evans + 44 7951 380014 mike.euse@btinternet.com