HCS 451 Tutorials / hcs451dotcom

1. HCS 451Tutorials / hcs451dotcom

2. HCS 451Tutorials HCS 451 Entire Course HCS 451 Entire Course • HCS 451 Week 1 Discussion Question 1 • HCS 451 Week 1 Discussion Question 2 • HCS 451 week 1 Individual Assignment Overview of Risk Management and Quality Management in Health Care Worksheet • HCS 451 Week 2 Discussion Question 1 • HCS 451 Week 2 Discussion Question 2 • HCS 451 Week 3 Discussion Question 2 • HCS 451 Week 3 Individual Assignment Quality Management Assessment Summary • HCS 451 Week 4 Discussion Question 1 • HCS 451 Week 4 Discussion Question 2 • HCS 451 week 4 Team Assignment Organizational Performance Management Table and Paper • HCS 451 Week 5 Discussion Question 1

3. HCS 451Tutorials HCS 451 Week 1 Discussion Question 1 HCS 451 Week 1 Discussion Question 2 • As we get started this week, we need to talk about the implementation of quality management and risk management programs in health care.  Elaborate on how leadership in your organization supports the implementation of quality management or risk management programs.  What seems to be effective or ineffective? • What are a few techniques managers can use to improve the attitudes of a staff member whose morale is low? Have you seen these same techniques implemented successfully? What were some of the keys to successful implementation? If they were unsuccessful, what would you recommended they do differently?

4. HCS 451Tutorials HCS 451 week 1 Individual Assignment Overview of Risk Management and Quality Management in Health Care Worksheet HCS 451 Week 2 Discussion Question 1 • Resource: Overview of Risk Management and Quality Management in Health Care Worksheet Grading Criteria • Conduct research to provide you with an introduction to the health care disciplines of risk management and quality management and their roles in and influences on organizational performance. • What is the manager’s role and responsibility in implementing change within the department? • How should a manager successfully handle staff resistance to change? • Define each step of the change process: assessment, planning, implementation, and evaluation.

5. HCS 451Tutorials HCS 451 Week 2 Discussion Question 2 HCS 451 week 2 Individual Assignment Risk Management Assessment Summary • What tools and techniques would you use to motivate your staff if you were the head of a nursing home? Would your tools and techniques differ if you were the head of a hospital? • What are some of the ways you have seen employers measure the accountability of their staff? Were these measurements effective? Why or why not? Why is measurement of accountability important to an organization?

6. HCS 451Tutorials HCS 451 Week 3 Discussion Question 1 HCS 451 week 3 Individual Assignment Quality Management Assessment Summary • Which components of performance-management systems do you think are most important and least important?  Why?  Explain which components link most closely to risk-management and quality-management systems and provide specific examples to support your answer. • What are a few techniques managers can use to improve the attitudes of a staff member whose morale is low? Have you seen these same techniques implemented successfully? What were some of the keys to successful implementation? If they were unsuccessful, what would you recommended they do differently?

7. HCS 451Tutorials HCS 451 Week 4 Discussion Question 1 HCS 451 Week 4 Discussion Question 2 • Which step in the decision-making process do you think is most underutilized or difficult to complete?  What would you do to change it or make it easier?  • 2.   What information would you say is most overlooked when making risk - and quality-management decisions?  What do you think is the cause of this?  How would you remedy it? • What tools would you most likely use when making risk- and quality-management decisions?  Explain your answer.  What is about some tools that might now work for you?

8. HCS 451Tutorials HCS 451 week 4 Team Assignment Organizational Performance Management Table and Paper HCS 451 Week 5 Discussion Question 1 • Learning Team Assignment: Organizational Performance Management Table and Paper • Each Learning Team member must select a different type of health care organization to study for the purpose of this group assignment. You are encouraged to select a different type of organization from the one chosen in the Weeks Two and Three assignments. Note that you do not need to select a specific company. Group members compare their chosen organizations to complete the table and paper. • What are a few techniques managers can use to improve the attitudes of a staff member whose morale is low? Have you seen these same techniques implemented successfully? What were some of the keys to successful implementation? If they were unsuccessful, what would you recommended they do differently?

9. HCS 451Tutorials HCS 451 Week 5 Discussion Question 2 HCS 451 week 5 Team Assignment Tools and Decision Making for Ongoing Performance Management Presentation • XYZ Health Department provides services to county residents. Budget cuts have forced the department to cut back on some services and lay off several staff, increasing the workload of other staff. Morale among staff has declined, and county residents have complained that they are not treated with dignity and respect and are not receiving high quality care and service.   • Resource: Tools and Decision Making for Ongoing Performance Management Presentation Grading Criteria • Select one organization type from the various organizations your Learning Team analyzed as part of your Week Four assignment and build on your knowledge acquired from all previous assignments to complete the final Learning Team presentation.

10. HCS 451Tutorials