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National Health Service Planners Forum What’s new up north: Queensland Health service planning. 7-8 April 2011. Colleen Jen Acting Executive Director Policy, Planning and Asset Services Health Planning and Infrastructure Division. Overview. Preliminary evaluations
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National Health Service Planners ForumWhat’s new up north:Queensland Health service planning 7-8 April 2011 Colleen Jen Acting Executive Director Policy, Planning and Asset Services Health Planning and Infrastructure Division
Overview • Preliminary evaluations • New service planning guidelines • Statewide Health Service Plan • Clinical Services Capability Framework v3.0 • Service planning benchmarks
Priority Service Planning Projects 2010 • six priority projects • includes 18 service plans and preliminary infrastructure plans • areas of focus: • high growth areas: Caboolture, Logan and Beaudesert, Hervey Bay and Maryborough, and Ipswich Hospitals • Rural and Remote Infrastructure Renewal (12 sites) • Statewide Mental Health
Whole-of-Government approach Health service planning
Strategic Assessment of Service Requirement Purpose: • Provides information to the agency CEO to assist in making an informed decision on whether to initiate a project to meet an identified service need • Facilitate a considered response to an identified service need, and clear articulation of the outcome sought
Strategic Assessment of Service Requirement Process: • Define the need to be addressed and outcome sought, and identify its contribution to government priorities and outcomes • Scope the outcome sought • Identify potential solutions to achieve the outcome • Develop a detailed plan and budget for next step i.e. Preliminary Evaluation
Preliminary Evaluation Purpose: • Evaluate options • Determine project priority and affordability • Clearly identify the decision to progress the project to a business case • Determine the preferred project approach i.e. traditional delivery or PPP
Preliminary Evaluation Process: • Confirm the outcome sought • Define the options to be evaluated • Conduct a preliminary evaluation of the costs, risks and benefits of the options • Determine project approach • Develop a detailed plan and budget for progressing to the next stage i.e. business case
Preliminary Evaluation Outcome: • Five projects completed in 2010 and one in early 2011 • Two projects have progressed to CBRC submission
Health Service Planning guidelines Planning guidelines and templates support consistency and rigour in health planning processes.
Guide to Health Service Planning new supplements • Recently developed supplements: • Implementation and review • Priority setting
Implementation Supplement Includes: • implementation, monitoring, evaluation and review • relevant governance • embedding implementation and review processes by integrating into operational planning • links with related enabling, support and other health plans • developing an implementation plan (with template and worksheets) • elements of successful change management
Implementation Supplement Includes: • practical aspects of project management for implementing health service plans (including roles and responsibilities and resource, risk and communication management) • what should be monitored, how and by whom • role of stakeholders in monitoring, evaluation and review • types and methods of evaluation and importance of development during planning and initiation at beginning of implementation • reporting – levels, timeframes and content • review – at least three yearly, responsibility of custodian Currently being piloted with Pathology Services statewide plan.
Priority Setting Supplement Outlines priority setting process designed to: • improve the quality and consistency of decision-making relating to planning • support a strategic approach to planning and resource allocation • enhance fairness in priority setting processes • optimise the allocation of planning resources in Queensland Health.
Priority Setting Supplement Includes : • preliminary considerations (goals, objectives and timeframes involved) • principles • priority setting methods (employing Queensland Government Initiative Assessment methodology) • selecting and tailoring criteria to current context, issues • steps in process for accountable priority setting • recommendations for strategies to support effective implementation
Queensland Health Services Plan 2011-2026 The Plan: • is designed to guide the development and delivery of public sector health services in Queensland up to 2026 • replaces the existing Queensland Statewide Health Services Plan 2007-2012 • aligns with Queensland Health's and Queensland Government’s strategic directions to guide Corporate Divisions and Health Service Districts on service delivery reforms and the short, medium and long-term strategies to support their implementation • outlines key objectives, strategies and service models to enable Queensland health to meet future demand including requirements for sustainable workforce, infrastructure, and information reform • details timeframes, responsibilities and resourcing requirements to successfully implement the strategies.
Clinical Services Capability Framework (CSCF) Outlines a coordinated approach to minimum safety requirements for public and licensed private health facilities in Queensland Provides a standard set of capability requirements for most health services Provides consistent language for health care providers and planners
Clinical Services Capability Framework (CSCF) • Released 4 March 2011 • Available on the Quensland Health website:http://www.health.qld.gov.au/cscf/
Service planning benchmarks • Designed to provide service planners, clinicians and managers with common agreement on methodologies to be used in determining service requirements. • Endorsed benchmarks will be applied in all future service planning projects ensuring a progression towards benchmark goals across Queensland Health.
Service planning benchmarks Currently endorsed benchmarks: • Neonatal Intensive Care and Special Care Nursery • Adult Intensive Care • Mental Health Inpatient Services • Adult Medical and Surgical Beds Overnight, Same Day and Bed Alternatives • Adult Rehabilitation Beds • Adult Renal Dialysis • Palliative Care Beds • Adult Cardiac (Coronary) Care beds • Adult Endoscopy Services • Adult Emergency Department Treatment Spaces and Short Stay Beds • Delivery Suite Rooms and Beds used in Maternity Services • Medical Imaging Services
Service planning benchmarks Benchmarks under development: • Adult Cancer Services - Inpatient and Ambulatory • Cancer Services - Positron Emission Tomography (PET) and Linear Accelerator Provision • Adult Interventional Cardiac Care Beds and Cardiac Catheter Laboratories • Paediatrics • Adult Operating Theatre Suites Benchmarks to be developed: • Neonatal Intensive Care and Special Care Nursery • Specialist Outpatients • Community Health • Pathology Services • Pharmacy Services • Nuclear Medicine Services • Interventional Radiology Services • Anaesthetic Services