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Workplace Violence: . “What Do I Do?” Sgt. Robert Lowe & Ofc. Joel Jerale Chandler Police Department Special Assignment Unit . History of Police Response to In-Progress Violence. Brief Overview of “SWAT” 1972 Olympics (Munich) New York, Los Angeles start SWAT concept
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Workplace Violence: “What Do I Do?” Sgt. Robert Lowe & Ofc. Joel Jerale Chandler Police Department Special Assignment Unit
History of Police Response to In-Progress Violence Brief Overview of “SWAT” 1972 Olympics (Munich) New York, Los Angeles start SWAT concept Concepts evolve in departments across the country
Reasons For Traditional Response Methods • Contain Suspects • Protect innocent parties • Stabilize the situation • Prepare for SWAT response
Today’s Situation • Criminals have changed their methods (Hollywood & Columbine) • Encountering criminals who are not afraid to die • Need to protect further injuries to other victims • “Neutralize” the threat as quickly as possible
Your Situation Today • What are my responsibilities? • As an employer/employee? • What are my companies responsibilities?
If An Event Happens, What Can I Expect From the Police? • Initial Response vs. • Tactical Response • Original SWAT mentality may no longer be valid
What Can I expect During A Long-Term Event? (Hostage-Barricade) • Police will NOT rush in • Time is on our side • a: High anxiety level..adrenaline is flowing for everyone involved • b: Criminal is not thinking clearly • c: Paranoia is common (stress/substance abuse)
Hostage-Barricade Continued • Criminal is scared...trapped • Do what the bad guy tells you to do • Do NOT challenge him • “Stockholm Syndrome” • “Patty Hearst/Symbionese Liberation Army”
Hostage-Barricade Continued • Negotiators will try to talk with bad guy • Process will take time • Tactical Team will prepare to act • We will prefer to wait out the bad guy
Review your Pre-Plans Evacuation routes Meeting points Process of reporting of suspicious employee behavior Intervention policy when behavior is reported What Should I Do Before An Event Occurs?
Before An Event Occurs • Train Your Staff “Fire Drill Method” • Clear message understood by all • Designate a liaison for responding officers • Have prepared lists of phone numbers and locations • Include floor plans/layout • Store info outside your facility
Public Shootings: Common Thread • Most people do not know how to react to the sounds of gunfire • Involved persons report hearing “firecrackers” • Some went to find source of the noise • Others didn’t perceive a threat • Can you tell the difference?
During An Event: “Nuts and Bolts” • Do Not run to the sounds of gunfire • Do Not try to stop the bad guy yourself • Do Not try to talk the bad guy down • Do Not try to save already injured persons • Do Not stay inside the office/building
During An Event: “Nuts and Bolts Continued” • Do assume it is gunfire and get away • Do leave the affected area as soon as possible • Do get activation of 911 system • Do provide as much critical info as possible • Do wait for arrival of authorities
How Do I Protect Myself? • Find solid cover • What is cover? • What is concealment? • Do I hide or run?
How Do I Protect Myself? Continued • Be cautious about stepping out of the crowd • Try not to rise above everyone else around you • These acts can make you a specific target
How Do I Protect Myself? Continued • Examples of cover: • A mound of earth or high spot in the ground • Behind a building • Behind a rock or tree • Behind a vehicle (near the engine block)
How Do I Protect Myself? Continued • Don’t start looking around to see the shooter • This can draw attention and possibly a bullet • Be aware of your hiding position, ie: reflections in windows etc. • Listen for gunfire, is it traveling?
How Do I Protect Myself? Continued • If you are fleeing the area, then flee • Try not to look back when you’re moving, stay focused • If you must run in the open, don’t run in a straight line • Offer as little a target to the bad guy as possible
How Do I Protect Myself? Exit Considerations • Is it a short distance to the exit? • Do I have to turn any blind corners? • Does the exit lead to the outside or to a courtyard? • Is the hallway jammed with other people? • Know your building and it’s exits
How Do I Protect Myself? Exit Considerations • When you exit, turn a corner or put something solid between you and the bad guy • Try not to get caught in a bottle neck of people trying to get through a door • If you cannot escape, overturn large pieces of furniture to use as cover • Stay low and quiet
If All ElseFails? • Play Dead • Any body movement can be picked up by a shooter • If a shooter thinks you are dead, he will likely move on
Other Building Considerations? • Rest Rooms • Suspended Ceilings • Fire extinguishers • Crawl, Walk, Run
Our Recommendations • Don’t assume this won’t happen • Do make pre-plans, both personally and with your co-workers • Save yourself, get out ASAP