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Private Label Report. Private Label. What is Private Label?. Private Brand, Dealer-Own-Brand and House Brand :
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Private Label What is Private Label? • Private Brand, Dealer-Own-Brand and House Brand: A brand of product(s) that is exclusively manufactured by a contract or third-party manufacturer for a retailer, according to retailer specifications, and sold under a retailer’s brand name. Private brand is often tiered according to ‘good, better, best’ brand positioning, however these tiers are defined differently across retailers i.e. some might refer to premium / national brand equivalent / value or fit for purpose. Globally, certain retailers (i.e. Lidl) are moving towards vertical integration with their private brand products (i.e. owning the factories which private brands are manufactured in). • Confined Label, Exclusive Brand: A brand of product(s) owned by a manufacturer or producer but exclusive rights are given to a retailer to be the sole distributor of the product to the market. Let’s take you on a journey down the shopping aisles of Clicks, showcasing their most prominent private brand products. There is often confusion around the difference between private label, confined label, dealer-own-brand, exclusive brand and house brand. These terms are often used interchangeably and sometimes incorrectly. As such, please refer to the below definitions for clarity, the term private label encompasses both. For the purpose of this report, focus remains mainly on private brand. NEED TO KNOW MORE | Clicks Group | Private Label
Private Label Role of private label • To provide a differentiated product offering that adds value through competitive pricing • To entrench the trust and loyalty that shoppers associate with the Clicks brand, demonstrated through the ability to transcend product categories and markets Contribution of private label • Private label contributed 22% to total sales, in FY2018 • 29.5% of front-shop sales • 5.6% of pharmacy sales • One in every three front-shop products sold being only available in Clicks (based on volume sales), private-label and exclusive brand penetration is one of the highest amongst retailers in South Africa Strategy • To support the Clicks strategy of being the customer's first choice of pharmacy, health and beauty retailer in South Africa • To deliver a competitive and differentiated product offer, at higher margins, through wide ranges of private and exclusive brands and franchise brands • To grow front shop sales by increasing private label and exclusive brand sales to 29.5% • To grow Clicks private label to 25% of health and beauty sales (currently 22%) • To use innovation to increase volume: 300+ Sorbet product lines were added in FY2018 • To expand private label scheduled generic medicines range with 34 new products (currently +120 SKUs), as part of the strategy to make healthcare more affordable ”Private label, exclusive and international franchise brands ensure Clicks provides a differentiated product offer to customers and reinforce our value proposition.” David Kneale, Group Strategic Adviser, former Clicks Group CEO | Clicks Group | Private Label
Private Label Clicks Private Brands | Health and Home | Clicks Group | Private Label
Private Label What are the Private Brands in Clicks | Beauty & Toiletries | Clicks Group | Private Label
Private Label What are the Private Brands in Clicks | Beauty, Toiletries and Baby | Clicks Group | Private Label
Private Label What are the franchise and exclusive brands in Clicks? Exclusive Franchise Brands • Franchise brands, are available across health and beauty categories, and build on Clicks’ private brand range, through stand alone stores, as well as a portfolio of products within Clicks stores • The portfolio of exclusive franchise brands, namely The Body Shop, GNC, Sorbet and Claire’s augment Clicks’ private label brands in the health and beauty categories Exclusive and Dealer-own Brands • The Clicks product range also includes an extensive, complementary exclusive brands range such as, but not limited to: • Homeware: Safeway and Kambrook • Personal Care: OH So Heavenly • Cosmetics: Wet n Wild and Nyx Professional Make-up • Fragrances: Steel & Ice and Enchante • Confectionary: D’licious | Clicks Group | Private Label
Private Label Strategic brand positioning • “Feel Good, Pay Less”, with shoppers trusting the brand and responding positively to promotions and differentiated product ranges • Products have the ability to transcend product categories, taking on market leaders through innovation and price competitiveness Clicks Nutritional Supplements Clicks Sun Protection Clicks First Aid Clicks Made 4 Baby Diapers | Clicks Group | Private Label
Private Label Price Positioning | Price Fighter (Good) and Value for Money (Best) vs. Market Leader • Positioned as a value retailier, Clicks invest aggressively in price – relying on markdowns and promotional specials to drive sales and volume growth • The value of the ‘3 for 2’ promotional strategy is very attractive to shoppers Price Fighter (Good) Value for Money (Best) Market leader R64,99 per 500 ml (no promotion) R35.26 per 500 ml on 3-for-2 promotion R29,96 per 500 ml on 3-for-2 promotion = below 50% of market leader price per volume Note: pricing as at 18.03.19 | Clicks Group | Private Label
Private Label What media platforms are used to communicate Clicks Private Brand Print Website • Clicks private brand features in the Clicks ClubCard magazine, broadsheets (in-store and newspaper), online and in-store promotional catalogues • Clicks private brand features across categories and forms part of various promotions and discounts within these categories, such as price off, bulk offers, 3-for-2 and mix & match. Social Media Facebook showcases Clicks private brands within value promotions Twitter posts feature beauty offerings from Exclusive and Franchise brands. Clicks private brands feature within select value promotions 1,014m followers (May 2019) 163k followers (May 2019) | Clicks Group | Private Label
Private Label What’s going on in-store? Private Brand Owning Sub-categories In the personal care category, such as hair accessories, Clicks private brand and exclusive franchise brands dominate, with no branded product competing on shelf Private Brand blurring Market Leader Brands Clicks private brand competes with market leaders in general and niche categories, mimicking colour coding, packaging shape and label artwork, at markedly reduced prices Clicks Shampoo, Feminine Care, Magnesium and Baby Wash next to market leaders in the respective categories. Private & Exclusive Franchise Brand Hair Accessories | Clicks Group | Private Label
Maryla Masojada | Lead AnalystAndrea du Plessis | Associate Analyst