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Quality assurance process lessons learnt col. Petko Petkov Riga, 23 MAY 2016 BILC conference

Learn from the Quality Assurance Process at BILC Conference in May 2016, key document from September 2015, and QA policy implementation details. Discover how to continually improve and align to academic standards, meet NATO requirements, and more. Understand good practices, recommendations, and the involvement of PTECs. Take a course in NATO School Oberammergau to enhance skills.

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Quality assurance process lessons learnt col. Petko Petkov Riga, 23 MAY 2016 BILC conference

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  1. Quality assurance process lessons learnt col. PetkoPetkov Riga, 23 MAY 2016 BILC conference

  2. Key document /15.09.2015

  3. WHY QA by ACT • Continual improvement and alignment to strict academic standards • Provide the academic needs of NATO, partner country, and non-member countries by ensuring adherence to NATO standards and processes • Funding

  4. NATO APPROVED Meets a NATO E&IT requirement, Institution accredited by HQ SACT/JFT Categories of Course Certification NATO SELECTED Meets NATO E&IT requirement, Institution not accredited by HQ SACT/JFT NATO LISTED not necessarily align with a NATO E&IT requirement NATO UNCLASSIFIED/ from LTC, M. Umut CAKIR, (TUR, A)

  5. QA Policy – How to? • Request for QA - 2014 • On site visit by QA team SEP-2015 • Preliminary report – NOV-2015 • Report/ improvement – MAY -2016 • Final decision -??? • Not more than 6 institutions yearly 

  6. Good practices • Designate a team of knowledgeable persons responsible for working this process. This team will collaborate to: • Correspond with ACT; • Identify possible weak areas; • Remediate those identified weaknesses; • Prepare for team visit • Host team • Follow up as necessary

  7. Good practices 2 • Carefully read questionnaire and be prepared to show documentation for compliance in each topical area. • Have established processes, policies and requirements in place and well documented, especially those pertaining to: • Curriculum development and course documentation • Quality assurance • Faculty and professional development • Student registration, acceptance and attendance • Organization and communication within institution – RACI matrix • In ENGLISH please… Follow 75-7 recommendations

  8. Good practices 3 • Carefully select the date for the team visit – coordinated with QA team. • Ensure availability of all key personnel, to include: • Senior Leaders • Functional area representatives • Curriculum • Quality Assurance • Faculty Development • Admissions • Selected Faculty members

  9. Good practices 4 • Prepare for the team visit and facilitate their review, by • Organizing all documentation • Dedicating a workspace for the visiting team • Providing technology (AV, computers, etc.) • Scheduling requested interviews

  10. Good practices 5 • Communicate with accreditation team! • Read all correspondence • Ask questions when unsure • Provide timely response to all correspondence or inquiries • Agree in advance on documents format (.pdf is one good option) • One PoC for QA process? Have second in charge?

  11. Results • PTEC Involvement in Quality Assurance (QA) process: • SWEDINT –2013-unconditional • Turkish PfPTC –2014-unconditional • FINCENT –2015-unconditional • DRESMARA –2015-unconditional • FLD (Bulgaria) –2015-conditional • JSOU (USA) –2016-unconditional • Two PTECs applied for QA accreditation in 2016 • PSOTC –Bosnia and Herzegovina –in process (February) • The Slovak Armed Forces Academy –in process (November)

  12. NEXT • Key E&T staff need to take courses at NATO School in Oberammergau: • M7-136 NATO Analysis, Design, and Evaluation Course, • M7-135 NATO Global Programming Analysis Course, • M7-137 NATO Quality Assurance Course. • Follow the recommendations of QA team, of course in the framework of specific environment…

  13. Questions

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