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August 10th, 2006

ATC Conference Call. August 10th, 2006. ATC August Conference Call Agenda:. 2006 ATC Conference Action Item Update 2006 ATC Conference Voting Results and Next Step 2006 ATC Conference Survey Results Sage Summit – ATC Booth Update ATC Website Demonstration Learning Management System Update

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August 10th, 2006

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  1. ATC Conference Call August 10th, 2006

  2. ATC August Conference Call Agenda: • 2006 ATC Conference Action Item Update • 2006 ATC Conference Voting Results and Next Step • 2006 ATC Conference Survey Results • Sage Summit – ATC Booth Update • ATC Website Demonstration • Learning Management System Update • Ideas to increase student enrollments • Curriculum Updates by Product • Questions

  3. 2006 ATC Action Items • Completed • Create map of Sage training facilities locations • Determine why email messages are not getting to some ATCs • Post copies of ATC email communications to ATC web site • Clarify ATC Contacts – July/August ATC Newsletter • ATC Principal and Administrator contacts posted to ATC web site • Moved CT Conference Calls to Fridays • Regional Business Partner Offer Survey (DECAPA) • A list of Action Items in progress can be found on the ATC web site

  4. Email Messages from Sage • Tracked outgoing email messages to determine receipt and blocks. • Communications sent from one of the following email addresses: atc.na@sage.com ctprogram.na@sage.com zoomerang@custhelp.com channelcommunications.na@sage.com Sage_Software@sage.com Sage_MAS@sage.com Sage_Software_accounting_solutions@sage.com Note: In order for you to ensure receipt, check your spam filter blocks.

  5. ATC Website Updates • Demo

  6. ATC Top Rated Suggestions

  7. 2006 ATC Conference Survey Results • Response Overview • Survey launched June 2006 • 27 total visits to survey • 7 partial responses • 20 completed survey results • Thank you for taking the time!

  8. 2006 ATC Conference Survey Results How would you rate this year’s overall ATC Conference? Where these objectives met?

  9. 2006 ATC Conference Survey Results In reference to the ATC Conference, what are your opinions on the following:

  10. 2006 ATC Conference Survey Results In reference to the ATC Conference, what are your opinions on the following:

  11. 2006 ATC Conference Survey Results How would you rate the Agenda for Day One:

  12. 2006 ATC Conference Survey Results How would you rate the Agenda for Day One:

  13. 2006 ATC Conference Survey Results How would you rate the Agenda for Day Two:

  14. 2006 ATC Conference Summary • ATC Conference Survey Results will be posted to ATC web site • Summary Assessment • Spend more time exchanging ideas and strategic level discussions • Less time on topics we can cover in the Quarterly Conference Calls or Newsletters and more time on strategic level topics • More time on Product Roundtables

  15. Dedicated committee planning the Sage ATC Booth Confirmed participating centers Update by committee member – Ruth Menter Sage Summit – ATC Booth

  16. Learning Management System Update • Sage University • New centralized web site for all Sage Software training related services • Customers and Partners can view their historical training activity • Sage Non-Profit Solutions and ACCPAC launched

  17. Learning Management System • ViewCentral will replace the existing ATC Online Class Scheduler www.sagesoftware.com/education/partners • SalesLogix launch– August 21st • ATC training scheduled for Friday, August 11th • Accounting Solutions • ATC training tentatively planning for the week of August 21st

  18. How Will This Impact You? • Need to learn a new registration system • How we handle registrations, in general, will remain the same • You will continue to confirm enrollments directly with the customer • You will continue to secure payments and set pricing • You will continue to manage cancellations • Biggest change • All registrations for ATC classes must go through Sage Software • Customers must establish a login at time of registration • Creates one centralized area a customer can view all training history

  19. How Will This Impact You? • It’s new, so we need your help to transition smoothly • Help us by having one key point person in your organization who commits to learning the new system and filters questions through the assigned Sage resource

  20. Janet Moore Manager, Sage Learning ServicesCRM Solutions

  21. Certified Trainer Certification • Many new features in version 7 • Anytime Learning on the delta between v6.2 and 7.0 • All Certified Trainers required to go through training before ordering v7 curriculum • Training is less than 2 hours plus 50-question exam • Online, anytime access 24/7 • No charge – included in Certified Trainer fees • Available through Sage Software University

  22. SalesLogix v7 Curriculum • Curriculum available in late September • Sage-branded and uses new corporate format • Completely updated for v7 • Deliverables to Certified Trainers • Classroom setup instructions • PowerPoint slides • Electronic files or materials to complete exercises • Answers to “Checking Your Knowledge”

  23. SalesLogix v7 Curriculum • Curriculum for SalesLogix v7.0 • End User for Sage CRM SalesLogix v7.0 • Sales • Service (Separate Customer Service manual goes away) • Support • Marketing • Administering Sage CRM SalesLogix v7.0 • HTTP Sync • Feature and Function Security • Service/Support Options • V6.2 curriculum will still be available for purchase

  24. New Website • Sage Software University • New corporate website for Sage Learning Services • CRM going live in late-August • Replaces http://www.sagesoftware.com/education • One place for all SalesLogix and Sage CRM training • Classroom • Anytime Learning (web-based recorded) • Realtime Learning (web-based with live instructor) • Training for SalesLogix ATCs on Friday, 8/11

  25. Mike Long Manager Sage Learning Services Sage Abra HRMS

  26. Sage Abra HRMS Curriculum Updates • Closing Year End with Sage Abra Payroll • Curriculum to be available 10/06 • Year End training data closed through Q3 ’06 • Open to Abra Payroll and Year End Certified Trainers only • Contact Mike Long for certification information • Q3 Abra Training Data • Posted to CT website • (Curriculum Orders/Presentations/Abra)

  27. Abra Curriculum Updates • Sage Abra HRMS 7.5/8.2 • Currently developing curriculum • Updates to: • HR – 7.5/8.2 • Payroll – 7.5 • Train – 7.5/8.2 • Attendance – 7.5/8.2 • Release date scheduled for 10/06 • Abra eRecruiter • Curriculum available now • Current Recruiting Solutions Certified Trainers recertify at no charge • Contact Mike Long for new eRecruiter Certifications

  28. Julie ElmCustomer and Partner Program ManagerAccounting Solutions

  29. ACS-South Product Update • Sage PFW • Updates for 5.5 release (September/October 2006) • Trainer available end of December/beginning of January 2007 • Student available 30 days upon release of trainer • Sage BusinessWorks • Updates for 7.0 release (October/November 2006) • Trainer available Feb/March 2007 • Student available 30 days upon release of trainer • Sage MAS 500 • No updates for 7.05 release

  30. ACS-South Product Update • Sage MAS 90 and 200 • Updates for 4.2 release (October 2006) • Partner re-certification workshops anticipated for end of September • Trainer available Jan/Feb 2007 • Student available 30 days upon release of trainer • Course Focus Groups • We value your input on course content improvements • Scheduled meetings with those certified for specific courses

  31. Thank you for attending!

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