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NWCCP Celebration of success awards dinner 2006. In Summary…. Neil Turner DMS Dip(PHIEB) T.Eng (CEI) Project Manager NWCCP. Talkabout. Birthplace Travel space Why are we here? Relationships Which hymn sheet? (evaluation) What does the future hold? Who’s out there?.
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In Summary….. Neil Turner DMS Dip(PHIEB) T.Eng (CEI) Project Manager NWCCP
Talkabout • Birthplace • Travel space • Why are we here? • Relationships • Which hymn sheet? (evaluation) • What does the future hold? • Who’s out there?
Cluttered desks make workers ill Millions of office workers are suffering from a new affliction if the results of a survey are to be believed. • Researchers at NEC-Mitsubishi say the nation's office workers are being hit by "Irritable Desk Syndrome". • They say long working hours, cluttered desks and poor posture are making many people ill. • Some 2,000 people were questioned as part of the survey. Of these, 67% said they are more tied to their desks than they were two years ago. • Around 40% said they were infuriated by too much clutter and paper on their desks but could not be bothered to do anything about it.
Adding Value to The Northern Way and RES • Raising business output and productivity • Creating more and better jobs • Enabling people to access work • Helping the disadvantaged communities • Supporting added value growth • Ensure workforce lifelong skills development • Partnership ‘buy-in’
7 Key Objectives • To identify good practice to prevent ill-health • To improve environmental factors • To improve process and system • To address cultural issues • To address diversity, recruitment and retention • To promote partnership delivery • To provide a framework for support and networking opportunities
All targets exceeded What have we achieved?
Celebratory Bit Target number of contact centres 50 Actual Contact Centre partners 103
Disability Multitasking and skilling Exclusively yours The Voice Groundwork & Jobcentre plus Ability net Argos Barclays Scottish Power Totally Partner dependent
Successful evaluation • Aims of the project complement the perception of partnership benefits • Top of the list were; • Networking • Source of ideas • Sharing and developing best practice • Improved standard of health and safety
Successful evaluation 2 • Practical outcomes from partnership participation were highlighted • Introduction of training systems • Updating procedures • Access to specialist assistance • Personal development
Successful evaluation 3 • Partnership members identified several beneficial robust practical outcomes; • Website and e-library • Development of new sector health guidance LAC 94/1, STF’s • Sector specific training
Successful evaluation 4 • A partnership comprising contact centres, stakeholders and regulators was seen as a ‘good practice model’ the learning from which could be transferred elsewhere • Few organisations would be prepared to pay towards the maintenance of NWCCP
Where next? • Desperately need funding to continue • Working with MCCF on the ‘getting people back to work agenda’ • Developing the ‘Emergency Services’ project • Working with Public Health Colleagues to secure funding for workplace health initiatives • Providing a consultation focus for regulatory issues • Delivering training packages on stress/stress management
Stressed? Are you getting enough?
Last quote ‘It (NWCCP) made me think more about health and safety day to day in my role as…. and if anything, it has made me want to shout even louder about the benefits of engaging staff effectively, great leadership, training and development and consequence management’