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The Chief Surveyor-General presents: Wiki Style Documentation

The Chief Surveyor-General presents: Wiki Style Documentation. A striving for panoptic documentation. What is documentation?. Define why we do things Define how we do things Define when we do things Define where we do things Define what we need to do to do things Documents answer questions.

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The Chief Surveyor-General presents: Wiki Style Documentation

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  1. The Chief Surveyor-General presents:Wiki Style Documentation A striving for panoptic documentation

  2. What is documentation? • Define why we do things • Define how we do things • Define when we do things • Define where we do things • Define what we need to do to do things • Documents answer questions

  3. What is documentation at an SG’s Office? • SG is an animal of law • All documentation needs to thread back to law • It is a public document

  4. Documentation at the SG • Act, Regulations, Ordinances • Manuals of procedure • Circulars • “Random Notes” • As well as random notes • Personal notes

  5. Alternative forms of documentation • Spoken word • Individual notes • Formal notes • Digital documents (eg Word document) • Digital manuals (eg software help systems) • Web pages • Wiki

  6. What is knowledge management? • the explicit and systematic management of vital knowledge - and its associated processes of creation, organization, diffusion, use and exploitation - in pursuit of business objectives • "If only HP knew what it knows it would make three times more profit tomorrow" - Lew Platt, ex CEO Hewlett Packard

  7. Why is knowledge management important • Increased content • Shorter development times • Facilitates innovation • Manage intellectual capital (eg retirees) • Increased networking • Holistic view of organisation • Help solve wicked problems • Specific, but not exclusive, to Rural Development: • High staff turn over • High cost of training

  8. The wicked problem

  9. What is a wiki • Wiki means “fast” in Hawaiian • Developed by an American, Ward Cunningham during 1994-1995 • Everybody knows Wikipedia or WikiLeaks? • Website based • Anybody can create and edit • Any number of interlinked web pages • Via a web browser

  10. Dokuwiki • Used for pilot study • Freeware • Written in PHP • Seemed simple enough to get setup • Aimed at documentation

  11. The envisioned SG Wiki • In the beginning…

  12. Start capturing the current documentation

  13. Make atomic from the start

  14. Let more senior staff use and add to or amend

  15. Documentation team • Ratifies what has been amended • In consultation if necessary (as per previous example) • Informal discussions, ad hoc meetings to feed info to them • Eg PLS tea time discussions • A team per SG office • Instead of a team, maybe a librarian

  16. Staff to start using Wiki • For example the diagram examination section

  17. The envisioned SG Wiki • Start sharing… • Advertise to interested parties • The land surveyor • The conveyancer • The academics • Allow them to create and edit too

  18. And those damn circulars? • Introducing RSS feeds

  19. A “New” Datastructure • How may this apply to GIS • GIS procedure • GIS operators notes • List of useful SQL statements • Etc • Something different • What about data presentation

  20. Our GIS Currently

  21. With some attributes

  22. But what if we got this

  23. List of pro’s (cons not yet considered) • Free-ish • Neat • Accessible • Easily added to other applications • Free • General skill level • Collaboration

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