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Formatting Business Documents. Letters and Memos. Letter Format. Typing (Keying) Single spacing with double-spacing between paragraphs. Errors should not be corrected after printing. Paragraphing Breaks should be at logical points in message EVEN appearance White space
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Formatting Business Documents Letters and Memos
Letter Format • Typing (Keying) • Single spacing with double-spacing between paragraphs. • Errors should not be corrected after printing. • Paragraphing • Breaks should be at logical points in message • EVEN appearance • White space • Center letter VERTICALLY on page
Letterhead Dateline Inside Address Attention Line Salutation Subject Line Body Complimentary Closing Signer’s identification (signature lines) Reference initials Enclosure reminder CC Notation Letter FormattingParts of a Letter
Letter FormattingStyles • Blocked Style (or Full-Block) • All letter parts begin at left margin. Most common. Fastest arrangement to prepare. • Modified Block • Date line, complimentary closing, signature lines begin at center of line (does not mean center horizontally) • Can have indented paragraphs or non-indented paragraphs • Simplified • All parts begin at left margin as in block style. • No salutation – Subject line is included in All Caps • No complimentary close • Signature block is All Caps
Letter FormattingPunctuation Style • OPEN • No punctuation is used after the salutation and complimentary close. • STANDARD or MIXED • Punctuation included after salutation and complimentary close. Be consistent – don’t put punctuation after “Dear Mr. Smith,” but forget to put punctuation after “Sincerely”
Letter FormattingPlacement on Page • If a one-page letter, center “vertically” on page. • Word: Page Setup, Layout, Page, Vertical Alignment—Center • A 2-inch top margin may also be appropriate. • Leave at least 1-inch at the bottom of the page if 2-page letter. • Spacing • Single-spaced body with double-spacing between paragraphs. REFER TO SECTION 13 OF THE GREGG REFERENCE MANUAL FOR MORE INFORMATION.
Memo Formatting • Traditional Memo • TO • FROM • DATE • SUBJECT • Simplified Memo • Headings are omitted • Format is more like a simplified letter The format of a memo is more flexible.
Memo Formatting • Use 1-inch top margin • Use Plain Paper (not letterhead) • Use 1-inch side margins • Make guide words (TO, FROM, DATE, SUBJECT) All Caps. • Double-space guide words. • 2 to 3 spaces between SUBJECT and body of memo. • Set a tab so entries following guide words will all block at left.
Letters and MemosTemplates • In Word (and other word processing programs), there are templates that make formatting these documents easier.
Assignment for Next Week • KEY letters and memos assignment (for a grade). Handout. • READ Chapter and DO Checkpoints for Chapter 3: Developing Business Messages. • Complete Applications: • 1: a through e only • 2: a through e only • 3: All • 5: a, b, c only • 7: a, b, c only • 15: a through e only • 18: use Editing Symbols in Appendix B