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Models for External Quality Assurance from a European perspective. 19 May 2009 Axel Aerden International Policy Advisor. Overview. Terminology General QA model in Europe European QA infrastructure QA model at national level. 1. Terminology. Quality?
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Models for External Quality Assurance from a European perspective 19 May 2009 Axel Aerden International Policy Advisor
Overview • Terminology • General QA model in Europe • European QA infrastructure • QA model at national level
1. Terminology • Quality? • “An examination of a knife would reveal that its distinctive quality is to cut, and from this we can conclude that a good knife would be a knife that cuts well.” Aristotle • Fitness for purpose <₪>Conformance to requirements • Quality assurance (QA) • Quality assessment • Quality audit • Benchmarking • Accreditation
1. Terminology • Quality assurance: process establishing stakeholder confidence that provision fulfils expectations • Quality assessment • Process: evaluation by external body • Quality audit • Process: checking procedures in place to assure quality, integrity or standards of provision and outcomes. • Benchmarking • Process: enables comparison of inputs, processes or outputs • Accreditation • Formal decision: meets certain predefined criteria
2. General QA Model in Europe • National competence • Important socio-economic sector • Subsidiarity • Autonomous QA Agencies ( ‘independence’) • External, independent reviews of QAAs • International expert panels • Panel composition • Members: authority, independence and expertise • Academics/peers > professional field > student
2. General QA Model in Europe • General model of HE QA • Internal QA (HEI) & external QA (National) • Self-evaluation report: basis for external QA
2. General QA Model in Europe • External assessment • Predefined criteria • Site visit • Publication of outcome
3. European Quality Assurance infrastructure Level descriptors Ba., Ma. & Dr. Qualifications Framework for EHEA European University Association (EUA) European Standards & Guidelines for QA European Student Union (ESU) Peer review of QA Agency European Association of HEIs (EURASHE) European QA Register European Association for QA in HE (ENQA)
4. QA Model at national level Accountability ‘Audit’ Peer Professional ‘Quality’ Aim Nature … Improvement … External QA Government … Focus For whom HE ‘Theme’ Students … Programme Institution Labour market
4. QA Model at national level Accountability ‘Audit’ Peer Professional ‘Quality’ Aim Nature … Improvement … Assessment / Audit / Accreditation Panel composition Validity of outcomes Publication policy .... Government … Focus For whom HE ‘Theme’ Students … Programme Institution Labour market
QA Model at national level Self-funded Legal Government Ministry Funding Position Institutions Agency … … QAAgency Decisions … Results Outcomes Advices Improve Decisions … Guarantee Recognise Published
QA Model at national level Self-funded Legal Government Ministry Funding Position Institutions Agency … … Independence criteria Board / Management Competencies: procedures & methodologies .... Decisions … Results Outcomes Advices Improve Non-binding … Guarantee Recognise Published
QUESTIONS ? More information: http://www.nvao.net http://www.qrossroads.eu a.aerden@nvao.net Models for External Quality Assurance