Personality at Work

1. Personality at Work How understanding your personality type & the personality type of those around you contributes to success in the workplace and in your daily life

2. History of the MBTI • The MBTI was developed in 1943 by Katharine Briggs & Isabel Briggs Myers. Distressed by the sufferings and hostilities following US entry into World War II, Isabel resolved to do something that might help people understand each other and avoid conflict. • It is based on 70 years of research and development, and has worldwide acceptance as the gold standard of personality assessments. • It has been translated into 23 different languages and is the most widely used instrument in the world for understanding differences, with well over 1 million yearly global administrations.

3. TRUE COLORS = MBTI Both use the same psychological theory to come up with their preferences. 2 for 1 deal – I will tell you your MBTI AND your True Color ‘type’ today!

4. Why Learn About My Type? Approach your own work in a way that best suits your style Manage your time Solve problems Make decisions Deal with stress Deal with the culture of the place you work Develop your leadership skills Understand your role/contribution to the team Cope with change in the workplace

5. 4 Components of Personality Type Extrovert/Introvert - How people are energized Sensing/Intuition – What kind of information they notice Thinking/Feeling - How they make decisions Judging/Perceiving – How they like to organize the world around them

6. Understanding Yourself as an Extrovert/Introvert(Where do you prefer to focus your attention?) • Your energy is directed outward toward people & things • Your focus is on changing the world • You are relaxed and confident • You are an after thinker • You prefer a varied/action-oriented work environment • You prefer to work around & with others • You have a wide variety of interests • Your energy is directed inward toward concepts and ideas • Your focus on understanding the world • You are reserved and questioning • You are a fore thinker • You prefer a work environment that is quiet and concentrated • You prefer to work alone • Your interests have depth

7. Understanding Yourself as a Sensor/Intuitor(How do you take in information?) • You take in information using your 5 senses • You tend to focus on the details • You are described as practical • Your focus on reality & present enjoyment • You live life as it is • You prefer to use learned skills • You take in information using a “sixth sense” • You tend to focus on patterns & the “big picture” • You are described as innovative • Your focus is on future achievement • You like to change, rearrange life • You prefer adding new skills

8. You make decisions based on: - the logic of a situation -truth -principles You tend to prefer a work environment that: -is brief and businesslike - is impersonal -treats others fairly You see your contribution to society as providing:-intellectual criticism -exposure of wrongs -solutions to problems Your make decisions based on: -human values and needs -tact -harmony You prefer a work environment that: -is naturally friendly -is personal -treats others as they need to be treated You see your contribution to society as providing: -loyal support -care and concern for others -zest and enthusiasm Understanding Yourself as a Thinker/Feeler(How do you make decisions?)

9. Your attitude would be described as: -decisive -self-regimented -purposeful -exacting In a work environment, you prefer to:-focus on completing the task -make decisions quickly Your attitude would be described as: -curious -spontaneous - highly observant -adaptable In a work environment, you prefer to: -focus on starting the task -postpone decisions Understanding Yourself as a Judger/Perceiver(How do you deal with the outside world?)

10. Temperament Breakdown2012 Leadership Springfield Class

11. Temperament BreakdownLeadership Springfield Class For Intuitors (Ns), your temperament would be the two middle letters of your 4-letter type. For the Sensors, your temperament would be the second and fourth letters of your 4-letter type.

12. NT Employee – Visionary Leader (11) • Technical know-how • Enjoys creating prototypes • Enjoys complexity • Architect of change • Sees big picture • Intellectually ingenious • Excellent decision-maker • May be unaware of feelings • Tend to be skeptical • May become too technical True Color - Green

13. NF Employee – Catalyst (10) • Draws out best in people • Focuses on individuals in organizations • Verbally fluent • The great appreciator • Sees possibilities • Able to turn liabilities into assets • May avoid unpleasant situations • May make decisions based on personal likes/dislikes instead of what is best for organization True Color - Blue

14. SJ Employee – Traditionalist (9) • Good at establishing policies, rules, schedules, routines • Patient, thorough, steady, reliable • Preserves traditions/creates traditions and ceremonies • Decisive • On time/on schedule • Hardworking • Impatient with delays & complications • Tend to be more negative & competitive True Color - Gold

15. SP Employee – Troubleshooter (1) • Negotiates with ease and has the highest sense of reality • Troubleshooter, diplomat • Good at putting out fires, responding to crises • Acute powers of observation • Can be unpredictable • Impatient with theories and abstractions • Not good at producing written documents True Color - Orange

16. Understanding Differences in Temperament Small Group Activity As a group, talk about the group members’ responses to the following questions. Are there any similarities in the answers? Identify someone to record the group’s responses and to have them identify any common themes. Be prepared to have that person – or someone else - report to the larger group about the commonalities. Questions to discuss: • What would your ideal holiday look like? • What would be the gift that you would most appreciate receiving?

17. MBTI Breakdown2012 Leadership Springfield Class

19. To communicate more effectively, you need to… Extraverts • Let them talk • Expect immediate action • Include variety of topics • Keep conversation moving Introverts • Ask, then listen • Talk about one thing at a time • Give them adequate time to reflect • Communicate in writing, if possible

20. To communicate more effectively, you need to… Sensors • State topic clearly • Prepare facts/examples • Present information step-by-step • Stress practical examples Intuitors • Talk about the big picture • Talk about possibilities • Use analogies/metaphors • Avoid overwhelming them with details

21. To communicate more effectively, you need to… Thinkers • Be organized/logical • Focus on consequences • Appeal to their sense of fairness • Don’t repeat yourself Feelers • First mention points of agreement • Recognize legitimacy of feelings • Smile and maintain good eye contact • Be friendly/considerate

22. To communicate more effectively, you need to… Judgers • Be on time and be prepared (don’t waste their time) • Be decisive • Allow them to make decisions • Stick with plans made Perceivers • Expect them to have many questions • Keep from forcing a decision prematurely • Give them choices • Be open to new information

23. I’m Listening…!!! You will have my attention if you say to me: ENFJ: How do you feel about this? ENTJ: We need someone to take charge of this project INTJ: We’ve got a very complicated problem. ESFJ: Can you lend me a hand with something? 1

24. I’m Listening…!!! You will have my attention if you say to me: ESTJ: Here’s the bottom line… INFJ: I need a creative solution. Can you help? ISFJ: I promise. You have my word. ISTJ: Here’s what’s worked before ENTP: This may be a little off the wall, but… ISTP: What’s the logical choice here? 2

25. MBTI Bests • ENFJ(8) – most charismatic and fluent with language; find people most important • ENTJ (5)– Most leaders come from here; most able to visualize where an organization is going and seem able to communicate that to others; commandant • INTJ (5) – Most self-confident; natural brainstormers; most independent of all types • ESFJ (4) - Most sociable of all types; outstanding at sales; most sympathetic • ESTJ (3) – Most loyal and responsible; pillars of strength • INFJ (2) – ESP most commonly found in this type; has an unusually strong drive to contribute to the welfare of others 1

26. MBTI Bests • ISFJ (1) – Least hedonistic of all types; their primary desire is to be of service and minister to individual needs • ISTJ (1) – Most persevering and dependable of all types • ENTP (1) – Most reluctant of all types to do things in a certain way because that’s the way things have always been done; most able of all types to maintain a one-up position with others; Tom Sawyer is an example. • ISTP (1) – Greatest risk-takers of all types; master of tools – find weapons especially attractive 2

27. Personality at Work All of us are unique, with individual strengths and weaknesses. If we were to take the time to identify our strengths & unique abilities , and if we were to consider this information as we assigned tasks to others, we would all spend more time doing things we enjoyedand which matched our strengths and preferences whichwould result in greater success in the workplace and in our daily lives. Wouldn’t that be a great example of “Personality at Work”!