IT AND SECURITY MONITORING MADE EASY FOR HOSPITALS

1. IT AND SECURITY MONITORING MADE EASY FOR HOSPITALS

2. CHALLENGES • Maintaining availability of critical servers and applications serving the ER, lab, radiology, etc. • Providing doctors with instant access to client records from anywhere and at anytime • Reliability of diagnostics machines as they “commit records” • Slow response time when accessing clinical repositories • Visibility into slow service issues and ability to proactively identify causes of delay • Ensuring compliance with federal regulations like HIPAA

3. THE EMERGENCE OF THE “SMART HOSPITAL” • Focused on the healthcare experience and optimizing the patient outcome • Context-awareness intelligently relates the patient, provider, and specific scenario • Leverages technology to maximize information accessibility and availability A SMART HOSPITAL’S PRIMARY OBJECTIVE IS PATIENT SAFETY

4. TECHNOLOGY COMPONENTS OF A SMART HOSPITAL • Monitoring assures anytime, anywhere access to information • Security and other control mechanisms protect corporate assets; assure privacy Security Tools PDAs, Tablets Network Monitoring Tools Electronic Medical Records Clinical Data Repositories Bar code scanners, RFID chips

5. INTEGRATED IT DASHBOARD/GUI

6. CASE STUDY: <COMPANY> • Profile: • 167 operable beds • IT staff of 30 • 6 branches • Labs, daycare, physical therapy, nurses school, etc. • Issues: • Mission critical systems serving ER, lab, radiology • Availability of diagnostics machines • 24x7 client record access for doctors • 4 second response time fromclinical repositories Company logo / graphic

7. HOW DELL CAN HELP “Dell's highly affordable software solution has helped us to consistently deliver high availability for all our critical system components. When compared to the network management solution we were previously using, Dell has shown us a 25% cost saving right out of the box. Now we have the ability to more cost effectively ensure the health of diagnostic machine network connections such as the CAT Scan, Ultrasound, Nuclear Medicine and MRI – and our doctors have instant access to client records – 24x7." Name Title Company

8. CASE STUDY: <COMPANY 2> • Profile • Nation’s largest not-for-profit Catholic healthcare system • 338-bed, acute-care facility in Birmingham, Alabama • Flagship Digital Hospital for Ascension Health • Issues • 24x7 availability of critical resources (wireless infrastructure) • Ensuring network capacity • Access to clinical repositories for the most timely information when treating/diagnosing patients Company logo / graphic

9. HOW DELL CAN HELP “Information is the lifeblood of our hospital -- in order to deliver superior patient outcomes, information must be available and easily accessible anytime, anywhere. Dell’s integrated IT and security monitoring approach gives us this ability.” Name Title Company

10. DEPARTMENT VIEWS Logically group resources into department views

11. DIAGNOSTICS AVAILABILITY Is the CAT scan recording? Can I process this MRI? Is the x-ray machine up?

12. ENHANCED ONLINE RECORD ACCESS What is the blood type of Patient X? Does Patient X have any allergies?

13. DOCUMENT TRENDS Enables cost effective purchase of additional CPU, memory and disk Should we migrate this app? Is the radiology server overloaded?

14. Assure time clocks are up Should we re-route employees to a time clock on the 6th floor? ASSURING EFFICIENT PAYROLL OPERATIONS

15. ISOLATE SLOW SERVICE + + Page/fault Go to appropriate rack Is it the network? Interface utilization = + Catch problems early and avoid downtime The system? The application? Application latency RESOLVED FAULT Memory utilization

16. DELL ADDRESSES HIPAA COMPLIANCE Administrative Procedures: To ensure security plans, policies, procedures, training, and contractual agreements exist To provide assigned security responsibility and controls over all media and devices Physical Safeguards: To provide specific authentication, authorization, access, & audit controls to prevent improper access to electronically stored information Technical Security Services: To establish communications/network controls to avoid the risk ofinterception and/or alteration during electronic transmission ofinformation Technical Security Mechanisms:

17. DELL BENEFITS • Reduce overall costs of complying with HIPAA • Automates preparation of audit and asset requirements • Achieve compliance in the shortest time possible • Predefined monthly summary reports allow for immediate deployment by network administrators and privacy officers • Minimize the impact of compliance on day-to-day operations • Provides one central view of IT resources and security requirements • Enables preparation of a “full graphic response” to security requirements – not just legal forms • Printable reports, easily exported to Excel, other formats

18. PARTNERING WITH DELL • Improve availability of critical systems serving ER, labs, radiology, etc. • Enhance healthcare providers’ ability to access client records • Maximize availability of critical diagnostics machines • Eliminates the need for multiple, costly tools Helping Organizations Make Informed Diagnoses to Deliver Superior Healthcare