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Achieving Best-in-Class Spend Management The intersection of Finance, e-Procurement and Supplier Relationship Management. Suzanne Miglucci Vice President Business Development, SciQuest Tony Im Director Global Professional Services, SciQuest. Agenda. State of the procurement market
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Achieving Best-in-Class Spend Management The intersection of Finance, e-Procurement and Supplier Relationship Management Suzanne MiglucciVice President Business Development, SciQuestTony ImDirector Global Professional Services, SciQuest
Agenda • State of the procurement market • Best-in-class procurement results • Leveraging supplier relationships • Real Results • About SciQuest
Procurement Challenges Cost Savings and Compliance: • Identify cost savings opportunities across decentralized complex organizations • Monitor vendor contract compliance • Optimize operating budgets Directing Spend: • Diversity and sustainability • Contracted and group purchasing/consortium suppliers Spend Visibility: • Visibility into how organization dollars are being spent • Control wasteful spending • Risk mitigation Customer Service: • Easy-to-use solutions
Procurement Evolution Paper processes, some made electronic,but not integrated. Endless cycle of low user-adoption driven by a limited number of suppliers, which prevents visibility into spending – critical to achieving deeper cost savings. Supplier integration to achieve a comprehensive, leveraged supplier strategy.
Best-in-Class Strategic Procurement Performance Improvement from e-Procurement Sources: (1) Aberdeen e-Procurement Benchmark Report
User-Friendly Shopping Environment Internal Suppliers (stock-rooms) Services & Non-catalog Items Hosted Preferred Suppliers Supplier Punch-out Elements of a Private Marketplace • User-friendly, familiar interface • Preferred product positioning • Access to any supplier with a variety of methods • View on-hand inventory • Your products and pricing
TraditionalSupplier Management Pain Points • Costly, resource-intensive • Non-standardized data • Low supplier adoption • Limited product choices • Limited supplier selection
Leveraged Supplier Management Managed Services • Supplier connectivity • Extensive product classification • Centralized e-catalog • Price/content management • Transaction integrity • Transaction tracking • Customer support E-Transaction Data • Purchase order • Advanced ship notification • Invoicing • Receipt notification • Contract data • Payment data SupplierHub
Supplier Enablement Content: Meaningful product and service information Drives end-user adoption Helps end users make informed purchasing decisions Helps Purchasing reduce errors and streamline order processing Connections: Integrations with supplier systems and processes Catalog data Punchouts Order distribution, acknowledgements and revisions Receipts and invoices Seamless integration with financial and ERP systems Continuity: Ongoing managed services Updates to pricing and product data Monitoring and management of orders Normalized, classified data for spend analysis
SciQuest Integration with Kuali • Co-developed with the Kuali team to: • provide “out of the box” functionality that can be customized to the organizations requirements if required • deliver seamless integration • accelerate the implementation of the solution • Recommended solution designed to maximize the functionality in both systems
Process Overview Receive Invoice Record Receipt Transmit PO Create PO Complete Cart Approve Req. Login Shop Hosted And Punchout Catalogs Receive & Validate cXML EDI Portal Send Via: cXML Email Fax Click “Return Cart” HigherMarkets Non Catalog Items and Forms Post PO Complete & Validate Requisition Click on HM Link Financial Approval Workflows Desktop or Central Receipt Create PO Manual / Auto Matching & Payment Log In Kuali
Kuali Financial Systems 3.0 SciQuest HigherMarkets Spend Director Hosted Catalogs cXML PunchOut (via HTTPS) Spend Director cXMl Shopping Cart Return (via HTTPS) SciQuestcXMLPunch OutSupplier Purchasing cXML or SQ XML (via HTTPS) Purchase Order (SQXML) Order Manager Kuali Adapter Settlement Manager Accounts Payable cXML Invoice (via FTP) Invoice (SQXML) Invoice(s) from Supplier cXML Purchase Order(s) to Supplier Purchase Order to Supplier Purchase Order to Supplier Purchase Order to Supplier Purchase Order to Supplier Available Integrations for KFS 3.0
SciQuest Demonstration Scenarios • End user needs supplies for the lab • Department admin is asked to purchase a computer for a new employee • End user would like to know the status of the purchase order to the supplier
Kuali Home Page Click here to access SciQuest Catalogs, View SciQuest Order History or View SciQuest Invoice History
SciQuest Shopping Cart Return items back to Kuali
Real Results with Strategic Procurement Reduce costs and improve margin Increase spend under management 5-20% savings on new contract opportunities Increase efficiency and better utilize resources A complete automated solution Substantial time saved through efficient processes(reduced req-to-order cycle times from 8 days to less than 1) Rapidly enable and seamlessly manage hundreds of supplier catalogs and integrations +80% utilization of existing contracts
Real Results with Strategic Procurement Drive unparalleled user adoption Easy-to-use solutions that drive smart purchasing decisions Elevate decision-making Enhanced visibility into spend patterns and history Enhance existing Kuali functionality with: A comprehensive shopping environment Order management and delivery capabilities Contract management Supplies management
Real ResultsCalifornia Institute of Technology Notable Fact: CalTech is using the SciQuest solution as a means to ensure discounts from suppliers: they do not include any suppliers in their catalog that do not offer discounted pricing! About Caltech • Dedicated to “benefiting society through research integrated with education” • 3800 employees and faculty; 2,000+ enrolled • Awarded 32 Nobel prizes Goals • Improve the quality of procurement services • Manage negotiated contract pricing • Enable online catalog ordering • Improve operating efficiency • Achieve cost savings through campus-wide spending Results • Streamlined procurement process • Improved quality and ease of purchasing • Purchasing department transformed to strategic • 98% user adoption • 40 preferred suppliers enabled • Cost savings gained through institute-wide procurement volume
Real ResultsUTHSC About University of Texas Health Science Center Oldest school of public health in TX National reputation as a leader in education and research 5,000+ faculty and staff; 3500+ enrolled Goals Ensure consistent and accurate pricing Consolidate spending across the university Obtain high user adoption Achieve better pricing, discounts, and turnaround through aggregated suppliers and automated payment Results Increased on-contract spending and spend visibility User adoption increased by 10% 15 suppliers enabled in 45 days Reduced internal catalog and punch-out costs “SciQuest's solutions have allowed our institution to build strong relationships with our key suppliers, increasing our spend visibility and positively impacting our bottom line.” Jerry Fuller, Assistant VP for Procurement,UTHSC
Control your spend About SciQuest SciQuest helps organizations advance their critical missions by improving their procurement processes. Our specialized knowledge, on-demand software, and ongoing services empower organizations to lower costs, increase productivity, and realize the potential of strategic procurement. We focus on the higher education industry, and are committed to Kuali initiative. What we do: • Augment existing systems or • Deliver complete Source-to-Settle procurement solutions How we do it: • E-procurement tools (software) • On-going services (managing supplier content and prices) • Software-as-a-Service model (low IT costs) • Integration to core technology such as Kuali Connect to your suppliers Capture more transactions
About SciQuest Leading provider of on-demand procurement and supplier enablement solutions for goods and services Web-based, subscription solution More than 120 customers Solution ROI within 1 year 5-10X total ROI 97% customer satisfaction 98% renewal rate Select SciQuest Customers
Q&A and Closing Remarks Learn more about upcoming events • NextLevel 2009, February 8 – 11, Dallas, Texas • http://www.sciquest.com/NextLevel09 • Visit our Events Web page: • http://www.sciquest.com/resource-center/webinars Receive a copy of today’s presentation • Provide your business card, and I’ll send you a copy • Call or e-mail: Suzanne Miglucci Vice President Business Development SciQuest (919) 522-5229 smiglucci@sciquest.com