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CULTURE DECLARATION 

CULTURE DECLARATION . And Statement of Initiative Recommendations. We , the employees. of the City of Rancho Cucamonga, through our ideals and contributions are committed to and declare… We are a welcoming, cooperative, caring organization built through relationships that: .

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CULTURE DECLARATION 

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  1. CULTURE DECLARATION  And Statement ofInitiative Recommendations

  2. We, the employees of the City of Rancho Cucamonga,through our ideals and contributionsare committed to and declare… We are a welcoming, cooperative, caring organization built through relationships that: 

  3. Provide superior, timely, accurate, respectful service • Support a balanced work life and family life • Foster personal and professional growth • Consist of valued and empowered people and teams; working hard and having fun • Have inspired leadership and supportive supervision • Thrive on challenges and opportunities to innovate • STAR Service Recognition & Reward Program

  4. Superior, Timely, Accurate, Respectful Service • Customer Response Management program: including Performance Measurement • STAR Service Recognition & Reward Program

  5. Balanced work life and family life • Define what Work-Life Balance means related to issues such as: • Work schedule flexibility • Networking opportunities • Healthy workforce

  6. Personal andprofessional growth • City/College Partnerships • Mentorship Program • Re-establish the Rancho Cucamonga Academy • Enhance competencies and skills in: - Communication - Conflict Management - Decision-making

  7. Valued and empowered peopleand teams; working hardand having fun • Encourage the use of employees and cross-functional teams to address city challenges and opportunities • Enhance employee recognition • Foster employee creativity • Build organizational spirit and camaraderie through the efforts of groups like the EAC

  8. Inspired leadership andsupportive supervision • Leadership Development Initiative - Strategic thinking - Vision - Lead by example  - Ethics

  9. Challenges andopportunities to innovate • Charter an iTeam (i.e., a "think tank" to track emerging trends, formulate strategies, recommend actions/policies) 

  10. ICLT Recommendations • Formation of Learning Groups to champion implementation of the ICLT initiatives • Establishment of short term and long term plans for achieving the Ideal Organization Culture 

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