1 / 8

WHAT IS KAIZEN

WHAT IS KAIZEN. KAIZEN IS ORIGINALLY A JAPANESE MANAGEMENT CONCEPT FOR ‘INCREMENTAL CHANGE’. KAIZEN LITERALLY MEANS ‘CHANGE ( KAI ) TO BECOME GOOD ( ZEN )’. . KAIZEN.

laramie
Download Presentation

WHAT IS KAIZEN

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. WHAT IS KAIZEN • KAIZEN IS ORIGINALLY A JAPANESE MANAGEMENT CONCEPT FOR ‘INCREMENTAL CHANGE’. • KAIZEN LITERALLY MEANS ‘CHANGE (KAI) TO BECOME GOOD (ZEN)’.

  2. KAIZEN • Kaizen (continuous improvement) is a programme, a philosophy, and a strategy to improve the quality of goods and services of an organization. • Everything deteriorates with use. Maintenance programmes check the inevitable decline, but do not improve process. • Kaizen involves process changes; renewal of a process can result in a major improvement in performance.

  3. KAIZEN • Team work and competence in problem-solving are the foundation for Kaizen. • By adopting a structured methodology, the organization ensures effective problem solving & decision making. • By eliminating various root causes of problems in the process, variation decreases, thus increasing the quality of output.

  4. Kaizen Implementation • The basis of the successful culture change lies in understanding that customer satisfaction data drive action. • Key issues can be identified through the accumulation of performance data and these data can be used as an itinerary for instigating change. • Continuous improvement must be supported by statistical / quantitative evaluation. • In this way, continuous improvement – Kaizen – becomes an integral part of the business operations. • All employees need to be trained to support this idea.

  5. Kaizen process • Focus : Customers. • Strategy : Continuous small steps. • Approach : Start with what you have. • Methodology : Change what you have & learn. • Process : Simultaneous process. • Value-addition : Eliminate non-value added processes. • Human resource : People involved in the operation. • Technology : Less technology required.

  6. The Kaizen Umbrella • Kanban, • Quality improvement, • Just-in-time, • Zero defects, • Small group activities, • Cooperative labour management relations, • Productivity improvement, • New-product improvement. • Customer orientation, • TQC, • Robotics, • Suggestion system, • Automation, • Discipline in work place, • TPM.

  7. Quality Culture • Values are building blocks of culture; organizational values constitute the culture of the organizations, the set of beliefs that people share about what sort of behaviour is correct & incorrect. • A Quality (TQM) culture can be created, if the management of an organization starts learning the values of people. • A Quality culture is reflected through : • Belief in Quality / Strategy for Quality / Leadership-driven / Customer satisfaction / People involvement / Empowerment.

  8. From Traditional Culture Hierarchy style, Top-down information flow, Inward quality focus, Functional focus, Short-term planning, Sporadic improvement, Manage & Delegate, Counsel, Direct, Firefighting with few individuals / groups, Enforcement. To TQM Culture Participative style, Top, upward & lateral flow, Customer-driven quality focus, Process focus, A vision for the future, Continual improvement, Lead & Coach, Ownership & Participation, Empower, Team initiatives, group focusing on continual improvement, Mutual trust. Changes required to implement Quality Culture

More Related