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SPOT Commercial Data Push. Overview and Demo. Hari Gangadharan. Agenda. Data Push Features Supported Features Not Supported How it Works Demo Summary Q & A Session. What is Data Push?. Commercial Data Push sends message data as XML to customers servers as and when they arrive
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SPOT Commercial Data Push Overview and Demo Hari Gangadharan
Agenda • Data Push • Features Supported • Features Not Supported • How it Works • Demo • Summary • Q & A Session Commercial Data Push Overview
What is Data Push? • Commercial Data Push sends message data as XML to customers servers as and when they arrive • A Data Syncing mechanism • Applicable for customers with multiple SPOT Units / SPOT Resellers • Self service model Commercial Data Push Overview
Features • Supports multiple protocols: FTP, SFTP, HTTP and HTTPSMore can be supported in future based on customer requests/needs. • Employs WSSE token based authentication to prevent DOS attacks on customers service. • Customers can change protocol and the server information anytime using SPOT UI: https://login.findmespot.com • New messengers in account are added to Data Push automatically. Commercial Data Push Overview
Features (Continued) • Customers can view errors encountered during data transfer. • On customer’s server errors, our service retries for more than 24 hours. • Allows recovery of lost messages using a self-serve model. Request can be done using the SPOT UI. Can recover last 30 days messages. • Ability to exclude 911 from the data feed to customer. • Ability to exclude 911 forwarding to GEOS Commercial Data Push Overview
Features Not Supported • Switching current SPOT accounts to Commercial SPOT account – Have to deactivate account and create new account. • SPOT VARs cannot add new Trackers – that is disabled. Can only activate trackers through Product Team. • Messages aggregated from multiple accounts. • Ability to enable or disable 911 forwarding on a subset of messengers in the account – currently it is all or none. Commercial Data Push Overview
Not Supported (Continued) • Trial periods and Testing - not in requirements and is not supported • Special Alerts / emails on 911 • Customer disabling 911 Forwards to GEOS. • Disabling the existing email alerts • Custom/Detailed message in Message Recovery • FTP to non-standard ports (FTP server running in port other than 21) Commercial Data Push Overview
How it works Commercial Data Push Overview
Demo Commercial Data Push Overview
Special Situations • Customer disables 911 forward to GEOS • Inform customer to label units in that account properly. • Co-ordinate at least one 911-test to make sure that the GEOS ticket is not created. • Customer wants to "try" before activating SPOT data push service. Commercial Data Push Overview
Summary • A Revenue generating product • Currently used by 4 Customers and 2 more under testing. More Information • Data Push User Guide • Contact info@dt-spot.com Commercial Data Push Overview
Questions? Commercial Data Push Overview