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National Perspectives on Customers’ Interest and Ability to Provide Power System Services

National Perspectives on Customers’ Interest and Ability to Provide Power System Services. Peter Cappers (LBNL) Symposium: An Energy Agenda for the Future May 22, 2014. Homeowners’ think about their electric utility ~6 mins /month , yet REV success hinges on time to ….

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National Perspectives on Customers’ Interest and Ability to Provide Power System Services

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  1. National Perspectives on Customers’ Interest and Ability to Provide Power System Services Peter Cappers (LBNL) Symposium: An Energy Agenda for the Future May 22, 2014 LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis

  2. Homeowners’ think about their electric utility ~6 mins/month, yet REV success hinges on time to … Ensure expectations initially set from new product and service offerings are realized Understand what NYS customers know about and want out of their electric system Develop an education curriculum that effectively fills the knowledge gaps so that they are receptive to new product and service offerings Perform market research so that a sales pitch for these new product and service offerings can be effective LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis

  3. REV promotes wide array of power system services provided by customers but… • Power system service definitions dictate performance and infrastructure requirements as well as the financial incentives for both end-use customers as well as program providers to pursue them

  4. Pilots give utilities a chance to learn what works to ensure roll-outs are successful Pilot/Study System Wide 7,500 customers opt-in to take service under TOU and Variable TOU rates; some received IHD and/or PCT 90,000+ customers (10% of Res. Class) enrolled after 2 years, with goal of 120,000 (15%) within 3 years 6,500 customers opt-in or opt-out of taking service under TOU, TOU w/ CPP and Block w/ CPP rates; some received IHDs Standard residential rate design to change for all customers from inclining block to time-of-use in 2018 LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis

  5. REV requires major investment in metering, communications and customer technologies Comm network to transmit meter data and price/event signals that inform customers about consuming and providing services Home area network to enable customer technologies to consume and provide services Interval metering to measure services consumed and provided LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis

  6. Customer technologies must work with metering and communications technology Cybersecurity Interoperability Connectivity Device Portability LBNL – Smart Grid Investment Grant Consumer Behavior Study Analysis

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