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Embracing Diversity in the Workforce

Embracing Diversity in the Workforce . Cam Stewart and Vilma Dawson Calgary Centre for Culture, Equity and Diversity . Today’s Agenda. Why Diversity – Why Now? ‘Diversity Feud’ What is Diversity? Diversity in the Workforce: What it Looks Like Diversity in the Workforce: Case Studies

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Embracing Diversity in the Workforce

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  1. Embracing Diversity in the Workforce Cam Stewart and Vilma Dawson Calgary Centre for Culture, Equity and Diversity

  2. Today’s Agenda • Why Diversity – Why Now? • ‘Diversity Feud’ • What is Diversity? • Diversity in the Workforce: What it Looks Like • Diversity in the Workforce: Case Studies • Cultural Competency Assessment • Conclusions and Resource List

  3. Why Diversity – Why Now? • Changes in who is an ‘average’ Canadian • Commitment to Organizational Capacity • Increasing Global Markets and Clientele

  4. ‘Diversity Feud’: How well do you know diversity in Canada?

  5. What is Diversity?

  6. Diversity in the Workforce: Issues and Considerations • Foreign Accreditation • Recruitment including Interviewing and Advertising • Employee Retention including on the Job Mentorships • Different Communication Styles on the Job

  7. Diversity in the Workforce: Case Studies Financial Institutions • Royal Bank • “If you want to serve the market, you must hire the market” • Inclusion = Innovation and impressive bottom-line results • TD Bank • “We believe that diversity is key to our success in the competitive global marketplace” • Diversity Initiatives for Hiring and Staff Retention – as well as customer diversity initiatives with multilingual service

  8. Diversity in the Workforce: Case Studies Television Stations • OMNI • Free multilingual, community programming • Funding for community documentaries/scholarships • Partnerships with national and local organizations • CHUM • Creation of services like Diversity Online database • Commitment to Cultural Diversity mentorships

  9. Diversity in the Workforce: Case Studies Other examples: • Allstate • ‘one company for all’ • Google • ‘diversity is our business’ • Kellogg’s • “Sameness at the table, whether it’s the breakfast table or the table of ideas, doesn’t create interest or capture the prolonged attention of consumers.”

  10. Diversity in the Workforce: Benefits and Advantages • Diverse Skills including second languages • Better understanding of global markets • Organizational Capacity

  11. Cultural Competency Assessment

  12. Conclusions • Diversity not just a ‘HR initiative’ – it is a fundamental change throughout • Embracing diversity demands careful stewardship and an on-going commitment • Its dividends though are numerous…. “We have a unique opportunity now to invest in and enhance our diverse talent, understanding that investing today promotes innovation, enhances perspectives, and solidifies global relevance tomorrow….” Price Waterhouse Coopers

  13. Thank You Cam Stewart:cam.stewart@gov.ab.ca Vilma Dawson: dawson@calgarycentreforculture.org Calgary Centre for Culture, Equity and Diversity Ph: (403) 809-1284 / Fax: (403) 283-2541 PO Box 68239, 28 Crowfoot Terrace NW Calgary AB T3G 4J0

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