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WBC Inno Offering Additional Services and Adding Value to the Business Incubation Olga Francés

This guide by Olga Francés explores various types of business incubators, common and value-added services offered, revenue streams, and practical recommendations. It delves into definitions, including technology parks and business development centers, and differentiates between types of incubators such as academic and scientific, corporate, and private investors'. The author stresses the importance of tailoring services to individual needs and implementing hybrid models where appropriate. Common services detailed range from secretarial support to access to finance and networking opportunities. The guide highlights the value of providing infrastructure services like office space, specialized equipment, and research facilities, alongside business support services including feasibility analysis, IP protection, and regulatory compliance. It also emphasizes the significance of networking, knowledge sharing, and program management in successful business incubation.

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WBC Inno Offering Additional Services and Adding Value to the Business Incubation Olga Francés

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  1. Offering Additional Services and Adding Value to the Business Incubation WBCInno Offering Additional Services and Adding Value to the Business Incubation Olga Francés Olga Francés

  2. Contents • Definitions • Types of Business Incubators • Common and value-added services • Academic and Scientific Incubators • Revenues in Business Incubators • Recommendations Olga Francés

  3. Definitions • Business Incubation (BI) • Science and Technology Parks (STP) • Business Development Centers  Also University Business Support Offices and KTO Olga Francés

  4. Types of Business Incubators • Technology vs. Mixed-used • General vs. Specialized • Non-profit vs. For-profit • Social Business Incubation (Developing socially and environmentally relevant products) • ICT or agro-incubators • Academic and Scientific Incubators • Corporate Incubators • Private Investors’ Incubators • ….. Olga Francés

  5. Types of Business Incubators • Technology vs. Mixed-used • General vs. Specialized • Non-profit vs. For-profit • Social Business Incubation (Developing socially and environmentally relevant products) • ICT or agro-incubators • Academic and Scientific Incubators • Corporate Incubators • Private Investors’ Incubators • ….. • What sort of BI is appropiate? • Adapt to your case  Hybrid models • All incubators share common things: • Time limits (33 m.) • Selected companies ( feasible idea, BP, R&D, contracts…) Olga Francés

  6. Types of Business Incubator • First Generation Incubator • Typical Physical Incubator • Seed Business Accelerator Olga Francés

  7. Common and Value-added Services • Secretarial service • Infrastructure/space services • Business support services • Access to finance • Networking • Access to knowledge • Reputation effect • Management of the Program Olga Francés

  8. Common and Value-added Services • Secretarial service • Reception • Assistant, clerical, secretary • Mail and business address • Photocopying, faxing Olga Francés

  9. Common and Value-added Services 2. Infrastructure/space services I • Office space • Internet • Meeting, training and teleconference rooms • Exhibition space • Conference room, auditorium • Lab facilities • Specialized equipment • Research Technical Services Olga Francés

  10. Common and Value-added Services 2. Infrastructure/space services II • Pilot Plants, “proof of concept” space • Industrial Units • Telephone, computers • Electricity, power supply • Waste management • Security • Library • Kitchen/ Lounge • “Coffee machine” effect Olga Francés

  11. Common and Value-added Services 3. Business support services I • Pre-incubation services (link to other business support org. at university or outside, sw., etc.) • Business idea feasibility analysis • Business planning, strategy and development assistance • Marketing • IP strategy and protection • Technology Watch • Technology commercialization • Technology transfer agreement, licensing and sublicensing • Regulatory compliance Olga Francés

  12. Common and Value-added Services 3. Business support services II • Accounting, legal and other related services • General Legal assistance • Forming a company • Processing and approbation at the University • Registration and formation of a Legal Entity • Partner agreement • Prototyping and Product Design & Development • Commercial, technology and financial partner search • Internationalization: exporting and partner search abroad PERSON THEY CAN TRUST Olga Francés

  13. Common and Value-added Services 4. Access to finance • Financial management services • Regional, national and international R&D projects • Venture Capital Investors, Business Angels • Access to Loans • Guarantee programs • Seed Investment Capital • Information on grants, competitions, credits, etc. • In-house grants and Venture Funds • Crowdfunding • Idea/innovative enterprise Awards Olga Francés

  14. Common and Value-added Services 5. Networking and people connectivity • Mentoring and coaching • Links to strategic partners (commercial, technological, financial, universities, mentors, public bodies, entrepreneurs, ventures, etc.) • BI and STP networks • Competitions • Synergies: common spaces/projects • Joint projects • Virtual communities Olga Francés

  15. Common and Value-added Services 6. Access to knowledge • Business basics and comprehensive business training programs • Business school programs in management and entrepreneurship • Links to higher education institutions • Workshops, Business seminars, Presentation skills Olga Francés

  16. Common and Value-added Services 7. Reputation effect • Client attraction and selection • Admission and exit rules • Influence in the business environment • Lobby at local, regional and national level (i.e. public funding) Olga Francés

  17. Common and Value-added Services 8. Management of the program • Strategic Plan and follow-up • Agreement between founders • Admission criteria • Services offered • Goals and priorities • Equity Stakes in firms/spin-off • Budget • Communication with tenants and service providers Olga Francés

  18. Academic and Scientific Incubators • University has a role as founder and provides research, expertise, space, funds, etc. • Non-profit • Targets technology firms • internal vs. external projects • Objectives • Commercialization of technologies • Development of entrepreneurial spirit • Civil responsibility • Image • New resources of finance • Job creation • Reindustrialization revitalization • Economic development • … Olga Francés

  19. Academic and Scientific Incubators • Key services • Basic management advice • Concept testing • Technical advice and support • IP advice and management* • Seed capital *, venture capital, business angels • Access to industrial networks and strategic partners • Commercialization assistance • Regulatory compliance (university, IP, legislation, etc.) • Coaching • Hosting • Networking activities Olga Francés

  20. Academic and Scientific Incubators • Key problems/challenges • Entrepreneur profile: researcher vs. manager • The self of the promoter • University image: bureaucracy and risk-averse • Enterprise profile • Governance, independence and operational flexibility • Income sources • Strengths and Opportunities • Source of resources: University • Financial stability • IP and knowledge in order to build competitive businesses • Close the gap between university and market Olga Francés

  21. Revenues in Business Incubators • Non-profit and self-sustaining organization • Revenues • Rents • Association/affiliation fees  Fee policy and discounts • Service contracts • Grants, projects, etc. • Subsidies • Revenue shares* • Some figures… • Articulation with University (strategic linkage) Olga Francés

  22. Some recommendations • Top services for a successful (academic) incubator • Hybrid and flexible model • Partner and agreement with universities and other bodies • University-Enterprise cooperation is welcome • More than space • Lobby • Sustainability • Human factor Olga Francés

  23. Offering Additional Services and Adding Value to the Business Incubation Thanks for your attention! Questions?….. Olga Francés Hernández Alicante Science Park Olga.frances@ua.es @PCientificoAlic Olga Francés

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