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The Role of Case Management in Treatment Courts

The Role of Case Management in Treatment Courts. Presented by Marilyn Gibson October 8, 2014. Joseph Raymond HANAS, Plaintiff, v. INNER CITY CHRISTIAN OUTREACH, INC. a Michigan non-profit corporation, Dwight R. Rottiers , Stanette J. Amy, and Reginald Coleman, Defendants.

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The Role of Case Management in Treatment Courts

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  1. The Role of Case Management inTreatment Courts Presented by Marilyn Gibson October 8, 2014

  2. Joseph Raymond HANAS, Plaintiff, v. INNER CITY CHRISTIAN OUTREACH, INC. a Michigan non-profit corporation, Dwight R. Rottiers, Stanette J. Amy, and Reginald Coleman, Defendants.

  3. Brief History Case management, as a tool for improving service delivery, has a long history beginning with social casework in the early 20th century. Case management emerged as a separate and professional service in the 1970s, where it was seen as a way to connect clients with multiple needs to an increasingly complex social service delivery system (Turner & TenHoor, 1978).

  4. Brief History Throughout its history, case management has focused on the holistic needs of clients, Addressing basic needs such as safety, food, and shelter, as well as emotional, medical, and other needs including employment, education, and connection with others in the community (Rapp, 1998).

  5. Brief History Though there is little literature on case management specific to drug courts, the founding principles and concepts that guide case management in other milieus can be generalized to the drug court setting.

  6. Case Management in a Treatment Court Relationship between treatment, probation and case management

  7. Case Management in a Treatment Court Treatment Counselor Focus on activities that • help the participant recognize the extent of their substance abuse • acquire the motivation and tools to stay sober, and • use those tools

  8. Case Management in a Treatment Court Probation Officer Proactively monitor the behavior and program compliance of a drug court participant outside of the court room • Protect Public Safety • Deter non-compliant behavior • Provide accountability for the participant • Support progress of the participant • Detection and early intervention • Serve as an adjunct to treatment

  9. Case Management in a Treatment Court Case manager • Focus on assisting the participant in acquiring needed resources • Single point of contact with the health and social service systems • Client driven and driven by client need

  10. Case Management in a Treatment Court Substance abusers have significant problems caused by their addiction • Housing • Employment • Relationships • Medical Issues • Mental Health

  11. Attributes of a Good Case Manager • Knowledge • Skills • Attitudes

  12. Attributes of a Good Case Manager Knowledge • Understands the judicial system and the law • Understands theories of addiction • Knows the supported, evidenced-based practices and outcomes of treatment, recovery, relapse prevention and continuing care • Understands the variety of insurance and health maintenance options available

  13. Attributes of a Good Case Manager Knowledge • Aware of the array of community social service agencies and knows how to access these services • Understands diverse cultures and their relevant needs • Understands the value of an interdisciplinary team approach to addiction treatment

  14. Attributes of a Good Case Manager Skills • Ability to establish rapport quickly • Maintain appropriate boundaries • Establish and maintain relationships with community agencies • Negotiate for services • Advocate for clients

  15. Attributes of a Good Case Manager Skills • Advocate for clients • Communication with clients and team members • Knowing when to assist and when not to

  16. Attributes of a Good Case Manager Attitude • Commitment to professionalism • Respect for the judiciary and the judicial system • Respect for confidentiality regulations • Patience and perseverance • Respect for collaboration and cooperation • Demonstrate respect and non-judgmental attitudes toward clients

  17. Attributes of a Good Case Manager Attitude • Openmindedness • Willingness to modify or adapt plans • Respect and appreciation for other team members and their disciplines • Therapeutic optimism

  18. Barriers Faced byCase Managers • Lack of trust by team members • Funding • Lack of data to support need • Community agencies already overburdened • Judicial support • Managed care

  19. Relationship with the Judge • Trust • Communication • Timeliness of communication • Loyalty

  20. Questions? Comments? Marilyn Gibson Drug Court Administrator Greene County, Missouri 417-829-6159 Marilyn.Gibson@courts.mo.gov

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