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Compare CommandCentral.Service with Aptare in terms of active management, storage and backup reporting, role-based access and security, workflow automation, data collection processes, drill-down capabilities, scalability, policies and alerting, and more.
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Table of Contents – CommandCentral Service Versus Aptare • Active Management • Business Level and Operational Storage and Backup Reporting • Roles Based Access and Security • Workflow Automation • Data Collection Processes • Drill Down Capabilities • Scalability • Policies and Alerting • Library and Media Reporting • Business Intelligence Reporting • Chargeback and Financial Reporting • Software Developer’s Kit • Futures and Roadmap
CommandCentral Service – Active Management • The TRUTH. CC Service also provides: • Scheduled e-mail AND export of reports • Policies for alerting based upon any report • Chargeback by job, size, restore, media • Customizable workflow / automation • Integrated knowledge base • FALSE! CC Service provides: • E-mail notification policies • SNMP alerting policies • Chargeback policies / invoicing • Help desk alerts (via workflow) • Event management
CommandCentral Service – Business Level and Operational Storage and Backup Reporting • FALSE! CC Service provides: • Detailed operational backup views down to client, job, attempt, file system and file level • Variance reports to flag problems • Analysis of drives, window and media • Sophisticated error code analysis • The TRUTH. CC Service also provides: • Customized views for each user • High-level dashboard for IT management integrating storage, backup and other IT data
CommandCentral Service - Detailed Operational Views: Clients/Jobs
CommandCentral Service - Detailed Operational Views: Jobs/Attempts
CommandCentral Service - Detailed Operational Views: File Systems
CommandCentral Service - Detailed Operational Views: Dashboard
CommandCentral Service - Detailed Operational Views: Windows
CommandCentral Service - Detailed Operational Views: Error Codes
CommandCentral Service - Detailed Operational Views: Throughput
CommandCentral Service - Detailed Operational Views: My Reports
CommandCentral Service - Detailed Operational Views: My Reports
CommandCentral Service – Roles Based Access and Security • FALSE! CC Service provides: • Hierarchical Business Views • Assignment of users to access to one or more Business Views • User roles (Admin, Read-Only, User) • Integration w/ Win and Unix directories • The TRUTH. CC Service also provides: • Multiple Business Views (unlike one-size-fits all server grouping) • Reporting against Business Views
CommandCentral Service - Workflow Automation • The TRUTH. CC Service also provides: • Tighter integration with upcoming built-in management features of Netbackup • FALSE! CC Service provides: • Active management of NBU via built-in workflow catalog
CommandCentral Service – Data Collection Processes • FALSE! CC Service provides: • Agent-less communication with NetBackup and Tivoli Storage Manager • Configurable polling of backup products to optimize for your environment • Tight integration with NetBackup for data collection • The TRUTH. CC Service also provides: • The optimal mix of performance and simplicity for backup customers
CommandCentral Service – Drill Down Capabilities • FALSE! CC Service provides: • Drill-down to file systems backed up • Drill-down to skipped files on backup jobs • Drill-down to backup error messages • The TRUTH. CC Service also provides: • The reality is storing EVERY file backed up is not practical from a storage/performance standpoint. • Though Aptare claims this is “possible” no customer will practically do it, given the impact on performance.
CommandCentral Service - Detailed Operational Views: Clients/Jobs
CommandCentral Service - Detailed Operational Views: Jobs/Attempts
CommandCentral Service - Detailed Operational Views: File Systems
CommandCentral Service - Detailed Operational Views: Error Messages
CommandCentral Service – Scalability • FALSE! CC Service provides: • Optimized performance architecture that is integrated with what NetBackup uses • Tuned SQL queries optimized for performance. • Enterprise-class scalability that is in production in environments with thousands of backup clients. • The TRUTH. CC Service also provides: • It is unlikely Aptare will be able to provide the scalability VERITAS enterprise customers need. • Aptare requires a separate Oracle license purchase (unlike CC Service’s embedded DB) adding to the TCO.
CommandCentral Service – Policies and Alerting • FALSE! CC Service provides: • Using the “conditions” feature, anything that can be reported on can generate an alert. For example – errors, throughput, skipped files, message logs or media. • Policies can be defined for SNMP, e-mail, script or log execution upon alert. • The TRUTH. CC Service also provides: • In addition, CC Service can launch workflow actions upon a triggered condition.
CommandCentral Service – Library and Media Reporting • FALSE! CC Service provides: • CC Service provides reporting on tape drive usage and media usage. • This is presented in intuitive dashboard and in customizable reporting. • The TRUTH. CC Service also provides: • Integration with reports on online storage to correlate primary and secondary data growth.
CommandCentral Service – Business Intelligence Reporting • The TRUTH. CC Service also provides: • Custom report writer to meet changing business reporting requirements. • Direct access to DB for SQL queries. • Reporting against Business Views to present in business context. • Risk and Service Level (Success Rate) reporting based upon a variety of methods. • FALSE! CC Service provides: • A highly customizable reporting engine with Ranking, Trending, Distribution and Tabular reports. • Advanced filtering on every report by error code, client, master server, policy, duration and over 50 other metrics tracked.
