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Contract Management Solution. Presented By: Suhasini Sakhare Phone: +91-712-2249801 Email: suhasini.sakhare@zetaintelex.com. Framework. Our Approach To Building Contracts What Can Be Outsourced In Contracts? How Can Such Ambitious Scope Be Outsourced? How Does LPO Work?
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Contract Management Solution Presented By: Suhasini Sakhare Phone: +91-712-2249801 Email: suhasini.sakhare@zetaintelex.com
Framework • Our Approach To Building Contracts • What Can Be Outsourced In Contracts? • How Can Such Ambitious Scope Be Outsourced? • How Does LPO Work? • What Is The IT Requirement At Our Customer’s Site? • How Do We Train Our People? • How Do We Maintain Quality? • How Do We Communicate? • Process Flow • Rate List • Next Steps • Contacts
Our Approach To Building Contracts Interests Based, Commercially Savvy, Solution Oriented Contract Drafting • We Strive To Build In Common Interests Of The Parties • We Act On The Business Priorities Of The Customer • We Suggest Creative Solutions That Help Solve Business Problems • We Draft To Manage & Contain Legal Risk • Business First, Legal First
What Can Be Outsourced In Contracts? • Contracts Mark Up - Templates Set, A Few Details/Clauses Amended • Contract Review – Review & Escalate/Fix Issues Contrary To Interests Of The Customer • Contract Drafting • Collect Requirements • Build Structure • Populate Detail • Obtain Customer Feedback • Revise/Perfect • Contracts Life Cycle Management • Draft Contracts Where Required • Review When Drafts Originate From The Other Side • Build Templates • Mark Up Existing Templates For Standard Transactions • Manage Renewals & Re-Negotiations • Track Time • Track Problem Areas • Track Operational/Business Feedback
How Can Such Ambitious Scope Be Outsourced? • Universal Application • Common Business Logic • Harmonization Of Contract Law • Business Practice • Increasing Cross Border Transactions • Online Availability Of High Quality Legal Research • Licensing Regimes • Regulatory Compliance Requirements • Manner Of Outsourcing Supported • Can Be Done As An Out-Tasking Exercise • Each Contract Treated As A Project • This Suits The Typical Way Law Firms Otherwise Work • Work Can Be Pulled Neatly Out Of The Law Firm’s Process & Lobbed Offshore • Can Be Neatly Inserted Back • Communication Is Set At Standardized Intervals • Glitches Can Be Planned Around & Prevented
What Are The IT Requirement At Our Customer’s Site? • General Requirements • Microsoft or Open Office • Microsoft Outlook Or Corresponding Software • Networked PCs • Access To The Internet • Specific Requirements • Contracts Mark Up • None In Addition • Contract Review – Review & Escalate/Fix Issues Contrary To Interests Of The Customer • None In Addition • Contract Drafting • None In Addition • Contracts Life Cycle Management • All Contracts Related Documents Would Need To Be Scanned Onshore • An Off The Shelf Contract Management Software Would Need To Be Deployed
How Do We Train Our People • Initial Training • The Candidates Are Trained On Standard Templates • The Candidates Are Trained On Standard Query Templates • The Candidates Are Taught Approach & Contract Preparation Process
How Do We Maintain Quality • All Work Is Supervised By A Dual Qualified Solicitor • On The Roles Of The Supreme Court Of England & Wales • All Staff Come With LPO Experience • Our Precedents Are Robust & We Knowledge Harvest Continuously • Project Is Considered Complete Only After Learning From That Contract Have Been Documented • All Documentation Is Always Available To Every Member Of Staff • All Work Is Audited • 100% Sample Of Initial Drafts • 100% Sample Of Rewrites/Edits
How Do We Communicate • Communication Through Outlook Or Contract Management Software • Single Point Of Contact • Staggered Communication • Initial Demand • Initial Queries/Escalations • Internal Draft • Quality Report • Draft To Customer • Feedback & Revisions • Draft To Client • Feedback & Revisions • Negotiations • Feedback & Revisions • Our Response Within 24 Business Hours • Draft Within 48 Business Hours Of Your Response • Redraft With 24 Business Hours Of Your Request
Process Flow Customer Law Firm Starts Out With A Desire To Outsource Should Have Required IT Infrastructure Should Have Ready Templates Chooses Vendor Trains Staff Online Or Through Visit Starts Outsourcing Work Received Offshore Reviewed Initial Escalations Escalations Resolved Contract Marked Up/Reviewed/Drafted, Quality Checked Customer Review & Input Draft Forwarded To Customer Contract Rework Draft To Final Customer
Rate List • All Rates Exclude VAT • All Rates Include Savings – GBP 100 Would Be Charged For Work Done At GBP 400 Per Hour Onshore
Next Steps • Your Preferences • Detailed Proposal From Us • Visit To Your Offices, As Required • Visit To Our Site, As Required • Extensive Interaction On Email/Skype/Phone • Pilot
Questions & Contacts Ms. Malathi Swaminath – MD/CEO Malathi@zetasoftech.com Ms. Suhasini Sakhare – Business Unit Head Suhasini.sakhare@zetaintelex.com Mr. Ricky Chopra – Vice President, International Business Development Ricky.chopra@zetaintelex.com Zeta Intelex, A Division Of Zeta Softech Pvt. Ltd. 105, IT Tower, Parsodi, Nagpur – 440 022 India Phone: +91-712-2249801/2240594 www.zetaintelex.com