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Troubleshooting the Knowledge Base Supply Chain

Explore the problems in the knowledge base supply chain and learn how KBART aims to improve data accuracy and navigation. Discover recommendations for metadata, testing, and the benefits of a trouble-free supply chain.

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Troubleshooting the Knowledge Base Supply Chain

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  1. Progress towards a trouble-free knowledge base supply chain Charlie Rapple KBART co-chair UKSG, March 2009

  2. Problems in the supply chain • Wrong data • Publisher gives wrong metadata for title to knowledge base • Link resolver uses bad metadata to make link • Link does not resolve to correct target • Dead end 

  3. That’s not good! Problems in the supply chain • Outdated data • Publisher tells knowledge base it has a particular issue • Link resolver links to an article from it • Issue has been removed • Dead end  • Or, provider doesn’t notify that issue is now live • So no traffic from link resolvers to that issue!

  4. And when the supply chain breaks … • Researchers will go to …

  5. Right. So. What is KBART? • Knowledge Bases And Related Tools • UKSG and NISO collaborative project • To improve navigation of the e-resource supply chain by • Ensuring timely transfer of accurate data to knowledge bases, ERMs etc.

  6. What is KBart’s mission? Guidelines Education Information hub

  7. How are you doing it? • Terminology • Problems • Solutions • Advocacy

  8. Open Access target link resolver federated search gateway Terminology ERM embargo link-to syntax OPAC source contentprovider localisation appropriatecopy aggregator SFX DOI knowledge base metadata OpenURL

  9. age of data date granularity (day, month, season, year) file format format definitions;shoe-horning vol/issue vs date frequency informal structure accuracy format link syntax and granularity unclear responsibilities incentive accuracy Data & transfer Date coverage ownership duplication of effort title mapping contacts/feedback mechanisms Supply chain Title relations ISSN/ISBN variations abbreviations Licensing Compliance title changes accuracy re-use of ISSN format effect on licensing free content package variations genericism/granularity misrepresentation Problems Knowledge bases

  10. Recommendations • Phase I – encompasses the more fundamental recommendations from original research: • File format • Mandatory and optional fields • Common approaches for presenting data within fields • Handling of packages • Frequency of data update • Collection mechanism

  11. Testing • Volunteer stakeholders • Checking that what we believe will work in theory does actually work (and make a difference) in practice

  12. Benefits • More accurate metadata means reduced effort and cost of data cleaning for libraries and link resolver vendors • Increased, trouble-free access to critical research content means • More traffic to journals – better ROI for libraries, better usage for publishers, maximum reach for authors and editors • Happier customers – lower customer service and PPV costs for libraries, improved reputation and better chance of renewals for publishers

  13. Related activity • OCLC – maintenance agency • fitting KBART’s role around OCLC’s responsibilities • CrossRef – publisher cooperative • metadata collection and distribution services

  14. Going public • Final phase I report • Review by monitoring group and sponsoring committees in April • Revisions based on feedback • Public release in June

  15. Phase II • Change of leadership and likely some team members • Localised holdings transfer? • Greater automation? • Requirements for a centralised solution (how to fund, how to manage etc)? • Non-text materials? • Increased focus on subscription agents' role?

  16. Learn more • NISO webinar, 8th Aprilhttp://www.niso.org/news/events/2009/ • www.uksg.org/kbart • Charlie Rapple (UKSG co-chair) • charlie.rapple@tbicommunications.com • Peter McCracken (NISO co-chair) • peter@serialssolutions.com

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