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Lecia Scotford is helping nonprofits and profits improve the efficiency of hospitals by using their experience in strategic planning and operations management.<br>
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Healthcare facilities include hospitals, clinics, outpatient care centers and specialized care centers.
In healthcare process improvement leaders need to operationalize information.
Financial management involves money and risk in a way that helps in achieving the financial goals of the organization.
Strategic planning in health care organizations includes an outline of actionable steps required to reach specific goals.
Patient satisfaction is an outcome measure of a patient's experiences of care
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