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Reliability & Application Performance Solutions for BB Learn

Reliability & Application Performance Solutions for BB Learn. Travis Foschini Travis.Foschini@columbiasouthern.edu Charles Mims Charles.Mims@columbiasouthern.edu. Reliability & Application Performance Solutions for BB Learn.

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Reliability & Application Performance Solutions for BB Learn

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  1. Reliability & Application Performance Solutions for BB Learn Travis Foschini Travis.Foschini@columbiasouthern.edu Charles Mims Charles.Mims@columbiasouthern.edu

  2. Reliability & Application Performance Solutions for BB Learn Is your Blackboard installation slow or unreliable? Do your servers require a weekly reboot? Are you the first person to know when Blackboard’s malfunctioning? This session emphasizes the importance of the ‘right’ infrastructure to support a reliable and responsive Blackboard LMS. Expect a demonstration of critical tools and discussion of proven strategies to enhance confidence in the Blackboard environment.

  3. Why?

  4. Your Presenters • Charles Mims • Solutions Engineer • Started 10/2008 • Responsibilities: Web Servers & applications • Travis Foschini • Manager of Information Technology • Started 10/2008 • Responsibilities: IT Infrastructure

  5. Who is Columbia Southern University? • CSU • Online School • 25,000 Students • Campus of 400 employees • Orange Beach, Alabama

  6. Blackboard @ CSU Self-Hosted Windows 2008 R2 SQL 2008 R2 BB 9.1 SP 5 100% Virtual ‘Healthy’

  7. You have to understand where we’ve been to appreciate where we are It was so bad…

  8. Our challenges: • Too Many Priorities • Blackboard • New Bldg./ Srvr. Room • Network • Phones & VOIP • SIS DB Performance • School Website • Mail Delivery / Access • Backups • Univ. Growth • IT Support

  9. Our challenges: • Too Many Priorities • Blackboard • New Bldg./ Srvr. Room • Network • Phones & VOIP • SIS DB Performance • School Website • Mail Delivery / Access • Backups • Univ. Growth • IT Support • Too Few Resources • Time • Equipment • Information • Knowledge • Experience • Communication • Security • Planning • Process • Policy

  10. Our Strategy

  11. How?

  12. Q’s Does your BB application meet or exceed expectations for availability and performance? Are you adequately tracking SLA compliance? Clear standards for availability and performance?

  13. Point 1 Monitoring is not optional… If you don’t have a gambling addiction!

  14. Considerations • Affordable • Easily configured • Real-time Alerting • Reliability • Staffing Requirements • Hardware requirements • Supports multiple locations • All-In-one vs. add-ons • Customer service • Full Functionality

  15. Recommendations*

  16. [Demo] DejaClick Not ours, but not bad… • YouTube Demo...

  17. [Demo] PRTG

  18. Compression

  19. BbStat’s Active Students Total Students Active Courses

  20. Point 3 • Monitoring can be cheap & easy

  21. In Monitoring We Trust

  22. Clear standards for availability and performance? Are you adequately tracking SLA compliance? Does your BB application meet or exceed expectations for availability and performance?

  23. Availability %

  24. CSU Availability - June

  25. CSU & Behind the BB

  26. Recap Points 1 & 2 Monitoring Leads to Reliability and Performance

  27. Recap Points 1 & 2 • Monitoring is not optional • Monitoring can be cheap & easy

  28. Session Suggestions… • Leveraging Academic Analytics in System Administration, Professional Development, and Course Improvement (BbStats)Tuesday @ 3:10 PM (Titian 2201A) • Deploying a Highly Available Blackboard Solution and Preparing for DisasterThursday @ 10:15 AM (Venetian A)

  29. Feedback • Please provide feedback for this session by emailingDevConFeedback@blackboard.com. The title of this session is: • Reliability & Application Performance Solutions for BB Learn

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