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QAD Distributed Order Management

QAD Distributed Order Management. Agenda. QAD Distributed Order Management. Distributed Order Management Agenda. Opportunities and Challenges The QAD Solution Distributed Order Management in action. Controls. QXtend. Compliance. Shared Services. Supply. Demand. Customer Schedules.

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QAD Distributed Order Management

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  1. QAD Distributed Order Management

  2. Agenda QAD Distributed Order Management

  3. Distributed Order ManagementAgenda • Opportunities and Challenges • The QAD Solution • Distributed Order Management in action

  4. Controls QXtend Compliance Shared Services Supply Demand CustomerSchedules Supplier Schedules Multi- National Financials CustomerSelf Service Supplier Self Service BusinessIntelligence Forecasting Purchasing Distributed Order Mgmt Distributed Order Mgmt Service, Support & Returns Supply Chain Planning EDI EDI Planning Production CustomerConsignment SupplierConsignment Manufacturing Ware-housing Lean JIT/S Key: Enterprise Extended Enterprise

  5. Opportunities & Challenges QAD Distributed Order Management

  6. Becoming a Demand-Driven Enterprise Multi-Party Fulfillment Network Multi-Channel Distribution Network Fragmented Internal System Landscape Manufacturing Order VAR Distributor VAR MFG/PRO eB2 Purchase Order VAR T3 Custom T2 T1 T3 T2 T3 Oracle 10.7 Cust Distribution Order Web Custom Cust SAP R/3 SD Dist OEM Service Order Dist Source: AMR Research

  7. Enterprise Order Management Requirements... Enable customers, distributors and employees to easily place, change and track orders Leverage enterprise data to process and fulfill orders Simplify business processes

  8. Distributed Order Management The QAD Solution

  9. Sonic Enterprise Service Bus QAD Enterprise Solution Distributed Order Mgmt User Interface XML/EDI DistributedOrderManagement - Business Rules, X-ref eB2.1 eB2.1 eB2.1 Asia/Pacific Plant 1 Chicago DC 2 New York Plant 3 Seattle BU 4 Paris Plant 5 London

  10. Managed Complexity • Item/Customer Neutrality • Disparate Item numbers • Multiple Customer numbers • Global Credit Risk • Manage credit risk across the enterprise • Improved Visibility • Single access point to view all system orders • Heads-down or Managed Order Entry • Simplified Order Entry • Role-based order management • Define views and processes Sourcing across multiple sites • Sourcing Across Multiple Sites • PO/SO processing (EMT) • Financial aspects • Reduction in manual processes

  11. Distributed Order Management Enterprise Solution • Centralized, rule and role-based order management system • Enables the enterprise to leverage real-time information in order to… • Receive and modify orders • Broker and source among participating business units • Maintain visibility throughout the order lifecycle

  12. Distributed Order ManagementResults • Reduce Operating Costs – Eliminate manual processes, reduce error rates and exceptions, and efficiently execute distributed order fulfillment • Improve Visibility and Regulatory Compliance– Harmonize and provide visibility of enterprise customer orders, customer credit risk, and inventory • Improve Order Fill Rates – Access enterprise inventory and manage sourcing • Increase Customer Satisfaction – Provide customers with reliable order commitments and real-time order status

  13. QAD Enterprise Solution Distributed Order Mgmt User Interface DistributedOrderManagement - Business Rules, X-ref • Distributed Order Management core components • Order Management built for the internal Customer Service Representative (CSR) • Business rules for Ownership, Sourcing, Credit check • Data translation management from global to business unit • Order line independence for ship-to address, ship via, sourcing

  14. Sonic Enterprise Service Bus QAD Enterprise Solution • MFG/PRO Business Processes • Enterprise Material Transfer (enhanced) • Best Pricing, Freight, Global Tax Management • Consignment, ATP Enforcement, European Accounting • Currency Conversions • Trade Management • Consolidated invoicing (by global sales order) eB2.1 eB2.1 eB2 Asia/Pacific Plant 1 Chicago DC 2 New York Plant 3 Seattle BU 4 Paris Plant 5 London

  15. Sonic Enterprise Service Bus QAD Enterprise Solution – Phase 1 Distributed Order Mgmt User Interface XML DistributedOrderManagement - Business Rules, X-ref eB2.1 eB2.1 Plant 1 Chicago DC 2 New York Plant 3 Seattle BU 4 Paris Plant 5 London

  16. Sonic Enterprise Service Bus QAD Enterprise Solution – Phase 1.1 Distributed Order Mgmt User Interface XML DistributedOrderManagement - Business Rules, X-ref eB2.1 eB2.1 eB2 Asia/Pacific Plant 1 Chicago DC 2 New York Plant 3 Seattle BU 4 Paris Plant 5 London

  17. QAD Distributed Order Management A day in the life

  18. Distributed Order ManagementA day in the life • Flexible Sales Order Management • High-speed order entry • Managed order processing • Easy to navigate order inquiry and drill down

  19. Distributed Order Management MFG/PRO

  20. Quick Order Entry Distributed Order Management CSR enters - Customer, PO, Items, Quantities, etc… MFG/PRO

  21. SUBMIT INITIAL INITIAL/DRAFT Submit Sales Order Distributed Order Management Sourcing/Ownership Rules Submit Credit Rule/Check Broker Order(s) UK LA SO SO Ack Ack PO Price, Freight, Tax, Credit MFG/PRO EMT Orders

  22. Distributed Order Management Demo • http://exli503.qad.com • Login demo • Password demoex

  23. QAD Distributed Order Management Roadmap

  24. QAD Distributed Order Management Product Roadmap • Multi-channel support (CSS) • Configured Product support • Return Material Authorization (RMA) support • Workflow • Enhanced Alert Engine • Global Product Information Management (PIM) • Support for diverse ERP systems • Replenishment/VMI across the supply chain

  25. Questions?

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