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Multiculturalism as an added advantage. Oge Eneh. Multiculturalism is more advantageous if it is understood as diversity. A norm in the global companies. Enhanced creativity and understanding of customers.
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Multiculturalism is more advantageous if it is understood as diversity.
According to research based theory, a firm’s growth and competitive advantage are functions of the unique bundle of resources that it possesses and deploys (Carpenter et al 2001)
Definition of diverse workforce • Supportive working environment where employee’s feel valued
What are factors that bring about competetive advantage? • Human resources • Processes • Product • Financial means • Knowledge
Negative Impacts • Cultural differences provide challenges with interaction in a team. That is multicultural interaction requires more effort than in a monocultural environment. • Assumptions can be more harmful.
Benefits of diversity in • Racial diversity interacted with business strategy to determine organisational performance • Decision-making • Innovation • Human resources
Measure of success • Productivity • Return on equality • Organizational performance