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This chapter explores job analysis and its importance in understanding the characteristics and requirements of management positions in various companies. It discusses how job analysis can improve productivity, eliminate discrimination, determine training needs, and enhance overall work quality. The chapter also covers methods of data collection for job analysis and the uses of job descriptions, specifications, standards, and design in human resource management.
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H R M Bryan Andrews Chapter 2
Last Class • Asked to research the internet …. • What common chrematistics of a management position from three different companies did you find?
Job Analysis • Systematic study of each job within an organization to find its each job’s characteristics and the mental, physical skills requirements to perform each job
HRM activities that rely on job analysis information • Improve productivity levels through careful study of jobs • Eliminate unneeded job requirements that can cause discrimination in employment • Match job applicant's to the job requirements
Cont’d … • Plan for future human resource requirements • Determine training needs for employees • Compensate employees fairly and equitably • Improve overall quality of work life
Cont’d • Set realistic performance standards • Redesign jobs to improve performance and/or employee morale
To Prepare a Job Analysis • Know the organization • Know the type of work • Determine the uses of the job analysis information • Identify the jobs to be analyzed
Determination of Discrimination • As long as a person can demonstrate that they can do the job, they are eligible to be considered for employment
Collecting Data to Create Job Analysis • Existing job descriptions or specifications • Equipment design blueprints or maintenance manuals • Training and safety manuals • National Occupation Classifications • Professional Journals / magazines • Internet research
Other sources • Employees in the job • Supervisors • Work experts • Colleagues and customers
Job Analysis Research • Chose Data Collection Instrument Design • Choice of Data Collection Method
Data Collection Method • Face to Face Interviews • Ensures a high level of accuracy • Slow and expensive • Mail Questionnaires • Fast, less costly, covers a number of jobs • Not as accurate
Methods cont’d …. • Employee logs (employees summarize work) • Accuracy declines as novelty wears off • Observation • Slow, costly and potentially inaccurate • Useful when language barriers • Combinations • 2 or more types of methods
Uses of Job Analysis • Job Descriptions • Job Specifications • Job Standards • Job Design • HR Information Systems
Definitions of Uses • Job description is a written statement that explains the duties and working conditions of a job • Job specification is a written statement that profiles the workers requirements to do a job (education,skills etc.)
Cont’d … • Job standards are objectives or targets for employee efforts against which individual employee success can be measured • Job design attempts to find the balance in job characteristics to maximize productivity while satisfying quality of work life